
Mike's Hardwood Flooring Inc
About us
When you want quality that will last for decades, Mike’s Hardwood Flooring is the simple, one-stop solution you need to bring out the natural beauty of your home. A family-owned and operated store located in Skokie, IL, we’ve been proudly serving the Chicago land area since 1992, and are proud to offer top-quality, long-lasting solutions for a full range of flooring needs. Additional email - [email protected]
Business highlights
Services we offer
Hardwood floor refinishing ( sanding ) with dustless system ,installation of new hardwood floor , re-coating/re-finishing, install engineered floors, click style laminate floors, install new solid oak stair threads and risers,
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- PayPal
- Check
- Visa
- Discover
- MasterCard
- 89
Assorted photos uploaded by Mike's Hardwood Flooring Inc
- 72020
Bethany Church Gym
- 82019
Winnetka Project
- 142020
Custom home In Lincolnwood IL
- 1
Hardwood Flooring Sales/Installation/Refinishing Project
Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
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Filter reviews by service
After the first day, I was a little concerned that some blinds and cabinets were not covered enough to minimize the dust, and called Mike to tell him about it. He made sure that the next day when the crew came that everything was taken care of to my satisfaction. The house was cleaned up when they left each day since we were living in the house while the work was being done. Any questions or concerns we had, Mike and/or his crew responded promptly - they were a pleasure to work with and we felt they took alot of pride in their work. We love the new floors and we would definitely recommend and use them in the future.
I would highly recommend giving Mike a call if you are in need of any work done on your hardwood floors.
ALSO, JUST SO YOU KNOW THAT I AM HONEST. I DID SEND THE TEXT MESSAGE SAYING THE FLOORS WERE BEAUTIFUL. MY FLOORING WAS $7.00 PER SQUARE FOOT (AVERAGE $3.00 PER SQUARE FOOT). I CLEARLY WANTED TOP NOTCH FLOORING. ON THE SURFACE, THE FLOORS WERE BEAUTIFUL. AT FIRST GLANCE. HOWEVER, THIS WAS ABSENT OF BEING ABLE TO ASSESS QUALITY WHICH DID NOT OCCUR UNTIL I MOVED IN. THE OTHER PICS ON MIKE'S WEBSITE WERE TAKEN BY ME - ASKING WHY DOES IT LOOK LIKE THIS ONE DAY BEFORE MOVE IN DATE.
AT ANY RATE, USE HIM IF YOU LIKE. CONTACT ME IF YOU WANT PICS, VIDEO OR THE ESTIMATE FROM A REPUTABLE FIRM ADVISING HOW MUCH IT WILL BE TO REPAIR THE JOB PERFORMED BY MIKE AND HIS TEAM.
VERY DISHONEST COMPANY. AND THATS A FACT, NOT SLANDER.
DO NOT USE THIS CONTRACTOR
My interaction was with Mike Smalbergher, the owner of Mike?s Hardwood Flooring. The overall project was completed very unprofessionally. My new hardwood floors were installed and are not level. There are patches throughout my two bedroom condo that have lumps visible to the eye. My floors are NOT level in any room where hardwood was installed. His team did not use transitions from the hardwood floors to the bathroom tile on both bathrooms. The framing over the door is now cut too short. Additionally, the cleanup was terrible. They plugged the refrigerator back in but did not ensure it was working properly so $300 worth of food was ruined.
I contacted 2 agents that confirmed that the floors should be level. We used a golf ball to confirm the floors are seriously uneven. I asked Mr. Smalbergher to make the repairs and to install the floors professionally. The owner threatened to place a lien on my home because I asked him to make the repairs. I was open to working through the solution. However, he was very nasty. I would like him to install the floors properly so we will likely end up in court.
Sad.
"Let’s get some things clear form the very beginning. The contract states that “Mike’s Hardwood flooring, Inc. cannot be responsible for ........., dust from sanding ...... damage resulting from moving of any furniture, fixtures, appliances ....... etc ... “ and we have it on paper with (deleted member name) signature on it as AGREED. With all this in mid we did plugged in the refrigerator, we did wash the floors after we were done and we also notified the customer of the delays caused by the material delivery, in which customer was responsible to provide, uneven floor is a common occurrence is downtown high rises and there is NOTHING we can to do to even them out beside pouring another layer of concrete and that is way out of our scope, we don’t do that. Starting with the first issue: Concrete floors in downtown are common and as previously stated we can not do anything about it unless customer requires a concrete company to come out and assess the issue. Customer did say they had three different prices for the floors (all Angie’s List customers) and still there was no concern related to us by her on the leveling of the concrete. (see pictures - http://bathremodelingchicago.net/293) The framing over the door (referring to the casing hight) was existing, we did not cut it nor/or removed/reinstall it. Previously the customer had marble/granite floor tiles installed and the casing was previously cut to accommodate that, we removed the tiles and installed engineered hardwood floors and that was lower than the existing flooring. That resulted in the gap that the customer is referring to. (see pictures - http://bathremodelingchicago.net/293) We plastic wrapped the refrigerator and plugged in to an existing outlet, my flooring installers are not qualified electricians to verify if the outlet is working, it was assumed it was. (see pictures - http://bathremodelingchicago.net/293) But as you can see in the pictures, there was none living in that apartment, the refrigerator was empty (I witness that myself), so this argument holds no water. To repair the unevenness in the floors now it would require the floors to be pulled out and new ones to be installed, since believed we are not to be blamed the customer will have to pay for all the expenses. (see pictures - http://bathremodelingchicago.net/293) We have a TXT message form the customer saying how much she likes the floors after one of the bedrooms was finished, there was no problems at the time with the floor being uneven. (see pictures - http://bathremodelingchicago.net/293) Many thanks to MLV Construction, LLC for posting this pictures on their website - we appreciate the gesture. http://bathremodelingchicago.net/293"
"I am very sorry that my guys did not do a good job cleaning , they usually clean very good but it happened, I apologies for them . Thank you for everything ."
They put me on their schedule and arrived as agreed. They were very concerned about making sure they protected my existing flooring leading to the bedroom. They used the carpet padding as a cushion for their equipment. They kept the door closed and minimized the amount of sawdust from both cutting and sanding.
They asked what kind of finish I wanted and I told them I wanted the same as I currently have (neither flat nor high gloss). They put on the first coat and removed most of the equipment and all the debris. They came back several hours later to re-polish, install the quart and apply the second coat. They vacuumed and cleaned up.
They did an excellent job. The finish is almost flat but it still looks great. I washed the walls and was really pleased that there was no damage and no marks I couldn't remove with Magic Eraser. After filling in all the nail holes in the quarter round and gaps in the miter joints, and between it and the base board, I painted and the baseboards look great. When I was able to remove the new floor vent, I discovered they had even vacuumed inside since there was nothing for me to clean up.
The floor looks and feels solid. It is better than the wood floors put in by the builder. There are no gaps and no creaks. You can't tell where they touched up the problem on the stair landing.
They did a beautiful job. The crew was very friendly and professional. I love the way the new floor looks and would definitely recommend Mike's to anyone interested in having a new floor installed or having an existing one refinished.
The company touted its containment process, yet there was piles of dust everywhere. Lastly, the owner called to say that we had more than 400 square feet and bad floors and that I owed him extra. I told him that he never came out to see the project first, as I suggested. Again they never came back a second day for the second poly coat. So essentially, the $545 was for them to come over one day only and sand and do one poly coat. Not a stellar deal. But they have the potential to do a good job.
"We always apply to coat I told the owner that it will take one day we use first coat quick dry finish and second coat regular dry finish . The floor look like new now ,I always tell people to stay and see how many coat we apply , we can no do the job with one coat of finish because it can not be done , and as for dust we use dustless not dust free ."
Jorge (the site foreman) was very conscientious and proactively asked questions to make sure we were satisfied with the look. In order to correct the existing flooring he had to cut through a cement threshold which was a lot of extra work. Also some joists had to be precisely trimmed to get the floor level before installing a new subfloor. When the floor was opened I asked if I could install insulation and what I should purchase. Jorge actually installed it for me and recommended using spray foam to get a good barrier.
At a later point there was a misunderstanding that required re-work and they made it right.
Overall, we were very satisfied with the new floor and refinishing. We have recommended them to other people and will hire them again to refinish the remainder of our floors down the road.
There was some issues with timing as it seems it's one of those jobs that you don't know what you get into, until you start working. We had to stay an additional night in a hotel due to a communication issue. By the time they called to say that we could stay that night at the house, we had already checked into a hotel. I don't know if this was a one off, or if Mike and his crew just need a little more communication with their clients. They made up for it in quality. They upgraded my finish to meet my family?s needs since we have a dog an a lot of traffic, but the smell lingered in the house for a few days. I would recommend that if you go to a non-water based finish, you do it when you can sleep with the windows open. We did it during an extremely cold week and had a hard time sleeping due to the smell and fumes.
Overall- we are extremely happy with the job Mike and his crew performed. We would instantly hire them again, and I have already referred him to a friend who is having them install some floors this month. They quality was great, and price was extremely competitive.
They were also helpful in selecting a stain color and making sure the
stain on the refinished floor matched the stain on the floor in the
bedrooms. We would definitely use them again.
"I am very sorry I forgot to putt in my Telefon the appoiment and on Saturday I left for vacation and forgot again I Ann very very sorry for this I am not like this I fill very bed that this happend ,if you did not do the job call and I will come and give you a big discount . Thank you"
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