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MARBLE & GRANITE CARE PROFESSIONALS INC

Marble and Granite, Countertops and Backsplashes, Floor Cleaning and Waxing,

About us

We specialize in maintenance and restoration of stone flooring and fixtures in your home. We have worked with every type of stone and understand their chemistry. We have received direct training from the leading manufacturers of chemicals for the treatment and care of your home's stone surfaces. Rick Arons and Marble & Granite Care Professionals visit hundreds of homes and businesses in Northern Illinois, Southern Wisconsin and Northern Indiana each year.

Business highlights

23 years of trusted experience

Services we offer

MAINTENANCE OF MARBLE, GRANITE, SLATE, LIMESTONE, TERRA COTTA, CEMENT & TERRAZZO. SEALING, POLISHING & STAIN REMOVAL. TROUBLESHOOTING OF ALL NATURAL STONE FLOORS, WALLS, VANITIES, COUNTERTOPS, SHOWERS, BATHS AND FIREPLACES.

Services we don't offer

Cutting and installation of stone, retailing of product, wood flooring services

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.896 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 96 reviews

Robert S.
12/2019
5.0
marble & granite
  + -1 more
Very well.
Description of Work: Marble polishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Beth B.
05/2013
4.0
countertops, marble & granite
  + 0 more
Ok, I guess I expected more. He applies a polish wiped it with a white soft cloth. He did replace the clear caulking at the seams of the granite.
Description of Work: Polish granite counter tops in kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Paula W.
05/2013
5.0
countertops, marble & granite
  + 0 more
All work was done to my satisfaction. He arrived on time and did his work very professionally. My granite and marble countertops looked like new at the completion of his work.
Description of Work: He cleaned, sealed, polished and caulked my granite and marble counter tops in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Prakash T.
04/2013
5.0
marble & granite
  + -1 more
Overall , I was happy with the service provided.
Description of Work: Deep cleaned and sealed marble counter top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Maureen H.
04/2013
5.0
marble & granite
  + -1 more
It went very well overall. I bought a groupon for so many square feet of service. I wanted the table done so he did it thoroughly and also looked over my granite countertops and recommended how to clean properly. Excellent service, highly recommended.
Description of Work: The gentleman came out and cleaned and polished a vintage Marble Table. It was Black marble and he did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John O.
03/2013
5.0
marble & granite
  + -1 more
Simple, clean and easy. I work at home and went about my business while the service was performed quietly and efficiently.
Description of Work: Cleaned and polished by hand all granite and marble table top surfaces throughout the house. Kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris C.
03/2013
5.0
marble & granite
  + -1 more
This is the second time I've used Rick to help maintain marble in our house. He's very good., knowledgeable, friendly, fast & efficient. What's not to like!
Description of Work: We were installing a new fireplace screen in our 1937 house fireplace. I wanted to have the marble surround and the marble floor in front of the fireplace cleaned and polished, as it hadn't been cleaned in at least 20 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda Z.
02/2013
5.0
marble & granite
  + -1 more
It went very well. He cleaned and sealed all the grout in our kitchen, and in our bathroom. He also cleaned and sealed the granite countertops in the kitchen and bathroom. One extra service he performed for us that we are very grateful for, is that he patched a broken floor tile so we no longer need to replace it, which would have been a very involved process.
Description of Work: The owner gave us the estimate and did all of the work himself. He was very knowledgable about his craft. He gave us an estimate that was very fair. He came when promised and performed his duties in a very professional, neat, and clean manner. We will certainly use him again and will refer him to our friends with similiar needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roberta M.
02/2013
1.0
countertops, marble & granite
  + 0 more
I purchased a professional cleaning, sealing and polishing of my kitchen granite countertops, and I expected something more than I could do myself. Instead Rick reviewed my countertops, had an explanation for why every stain and dark area would probably not come out, sprayed the counters with three different OTC products, wiped them off, and basically left them in the same condition as when he arrived. He did leave poultices on in three different places and said to take it off myself but that it probably wouldn't do anything. (I've done the poultice myself and he's right, it doesn't.) I could easily do what he did and at a fraction of the cost. What a waste!
Description of Work: Countertops Basically the Same Before and After
Rating CategoryRating out of 5
$99

Response from MARBLE & GRANITE CARE PROFESSIONALS INC
When damage is done to stone and it is not able to be remedied, the best that can be done is to protect that stone from further damage. The Big Deal coupon that was purchased provided for the chemical sealing and polishing of a standard set of kitchen countertops. I chose not to charge anything additional to attempt to remove stains that had been imbedded in the stone for some time. Nor did I promise that their removal would be likely. The possibility of improving the stained areas does exist with continued, repetitive applications of chemical treatments over a period of two to three months. The additional cost would be quite significant, would require several visits on my part, and would probably result in the reduction of the staining, not their complete removal. A coupon purchase did not provide for this. Of the four chemicals that I applied, two are available over-the-counter as claimed, while two are available only through professional suppliers. Long-term neglect of granite cannot always be remedied well after the fact. I applied the treatment necessary to prevent the counters from deteriorating further without promising the resolution to a problem developed over a long period of time. Coupon offers like mine are there to provide a discount on a basic, maintenance service. Where extraordinary measures must be taken, customers understand that significant additional time and cost will be assumed. While I am upset at this customer's displeasure, I was quite above-board and honest about the likelihood of resolving their problem with a $99 coupon. They did quite well to at least provide protection from further damage. I will of course refund the $99 spent.

Jill T.
02/2013
5.0
countertops, marble & granite
  + 0 more
Rick was prompt, professional, educational and did excellent work. I will use him again and wholeheartedly recommend him for care of any stone surfaces.
Description of Work: Rick refinished and sealed two bathroom marble vanities in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bob M.
02/2013
5.0
ceramic tile, countertops, marble & granite
  + 1 more
Came and looked all over the house. Provided a quote immediately and set date and time. Arrived on time, stayed within quoted price, explained what he had done and how I should treat in the future. Did a fabulous job.
Description of Work: Cleaned and sealed all countertops, showers and floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Roy B.
02/2013
5.0
marble & granite
  + -1 more
Rick arrived on time and explained what he will be doing. Brought in a case with all chemicals and tools required for the job. He proceeded to do the work. Resealing the sink joint and wall corners. Did a great job and cleaned up. I asked if he does slate floors. He explained the plus and minuses to remove and recoat the floor. He only works with natural stone and cermic tiles, such as cleaning grout and replacing the missing grout.
Description of Work: Granit cleaning and resealing
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Vicky D.
01/2013
5.0
marble & granite
  + -1 more
Excellent, very knowledgable - highly recommended!!!!
Description of Work: I had spotting on marble floor in powder room from various sources. Rick brought every tile back to its original, shiny finish. He is an expert in his field and knows natural stone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy M.
01/2013
5.0
countertops, marble & granite
  + 0 more
Prompt response to my inquiry; prompt home visit and estimate from the owner; promptly scheduled work to be done within one week; performed work (marble and granite cleaning and sealing) as scheduled in one day; marble and granite countertops looked like new after work was completed! Professional, friendly, knowledgeable owner. Would recommend highly and would definitely use again.
Description of Work: Cleaned and sealed three marble bathroom countertops; one marble bar countertop; granite kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Donna J.
12/2012
5.0
marble & granite
  + -1 more
The overall experience was excellent. He was prompt in following up with the request for an estimate and performed the work as expected. I had a dull spot on my counter which he attempted to buff out. He set realistic expectations about the probability of success. There was an improvement which was in line with expectations.
Description of Work: I had my granite counter tops sealed, slate bathroom floor, and travertine bathroom floor and shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jane A.
09/2012
2.0
floor cleaning
  + -1 more
I have approximately 240 sq. ft. of slate floor that I wanted stripped, cleaned and sealed. Not a big job - 2 days max. Spoke to Rick (owner) on the phone, and although he seemed hesitant about doing the job, we set up an appointment for him to stop by and give me an estimate. Upon arriving, he took less than 30 seconds to look over the floor and proceeded to tell me that it would be a messy job with all the chemicals that needed to be used. I have had it done before, and it was never an issue. He asked about my other estimates, which I did NOT share, and after throwing a $1000+ figure at me pretty much told me he didn?t want the job. His business card states ?Complete Care & Maintenance of All Natural Stone Surfaces?. He did however ask me if I had any other stone in the house. Are you kidding me???
Description of Work: Did NOT have any work done.

Rating CategoryRating out of 5
professionalism
3.0


Response from MARBLE & GRANITE CARE PROFESSIONALS INC
I was honest with the member over the phone about the job and it was as I expected when I visited. I devote whatever time is necessary to my clients, just as I did here. When the member acknowledged that the company that had performed the service previously did a fine job, I was comfortable deferring to that company. I explained to the member that this particular stone and its treatment was not a focus of my business. This work is not actually maintenance of the stone floor itself, but of the cosmetic coating applied, a process quite common in the past, but far less so today -- and a treatment I prefer to leave to practitioners for whom this is a primary focus. I hope that she at least found good reason to return to the provider that had helped her in the past, even if she was not able to find a lower price for the job. I am certainly sorry that she was displeased, although I did give her useful insight at no cost to her. Part of the work of any service provider is to ensure that he does not unrealistically raise the customer's expectations or promise more than he is able or willing to deliver. I take pains to see that my customers have outcomes that are equal to or better than discussed. This is supported by the vast majority of my customer reviews. I regret that the member found my honesty unsatisfactory, though she and I both know that a satisfactory resolution to her problem is already at hand. I will continue to be as honest and straitforward with my clients and prospective clients as possible. I believe that this is the best way to insure that they remain satisfied with my services and continue as my clients for many years.

Lauren H.
07/2012
5.0
ceramic tile, countertops, marble & granite, floor cleaning
  + 2 more
The owner does all the service, he's easy to communicate with over the phone, he does a great job. When he comes in, he protects his feet with booties, and he just does a thorough job.
Description of Work: They cleaned and sealed stone floors and granite counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Chris C.
03/2012
5.0
marble & granite, floor cleaning
  + 0 more
Rick came over and gave me an estimate that was lower than a couple of other estimates i had received. Rick seemed knowledgable, quite capable and friendly. His responsiveness to my communications were quick and professional. I hired him to do the job. It took about three hours one day to renew the floors ... he also cleaned the grout between the marble tiles. The floors look great! Rick also told us how to maintain the floors over time. He was punctual and it seems to be a quality job. Trustworthy.
Description of Work: We have a marble foyer floor as well as a powder room with the same marble floor. We had these floors installed when we renovated the house 18 years ago. We hadn't done anything special to maintain the marble floors since we moved in and they were looking dull. After researching how one goes about rejuvenating marble floors, I began looking for a service to hire. I found Rick via Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Josh J.
10/2011
5.0
marble & granite, floor cleaning
  + 0 more
We weren't at home when they did the work but we were happy with the results. They were able to solve the problem. They did it quickly and were within the budget. They worked very hard and gave useful information about the care for our marble.
Description of Work: We used the services of Marble and Granite Care Professionals Incorporated within the last month. They cleaned our marble so that there was no discoloration in the marble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Devorah R.
07/2011
5.0
countertops, marble & granite
  + 0 more
I think he is very reliable, and I was happy with his work. Also, like that he went above and beyond. I really appreciated all of his effort.
Description of Work: Rick resealed our countertops and shower. His work was for six bathrooms total, and included a very large amount of granite.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary H.
06/2011
5.0
countertops, marble & granite
  + 0 more
Rick Arons has been keeping our marble, granite and slate looking good for over 5 years now. He is always very professional, flexible in scheduling appointments, and always does a great job repairing and sealing my marble and granite. This is my first time having him come in after renting out my unit and even though the renters were a bit rough on the marble, he had it looking good again and on top of that, he balanced cost with results. For example the marble floor had a lot of etchings and he could have recommended a full heavy duty polishing which would cost a few hundred dollars, but instead was able to do a basic polish and reseal, making it look much better at a fraction of the cost. I've recommended Rick to several friends and will continue to do so after this last round of service.
Description of Work: Cleaned, sealed and polished the kitchen countertops and backsplash and caulked along the backsplash and the inside of the sink Resealed slate floor in office/laundry room Removed the etchings from and repolished and sealed the marble vanity top in the bathroom and recaulked along the backsplash Light polish and reseal of marble bathroom floor Recaulked around the tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Laura S.
08/2010
3.0
countertops
  + -1 more
service was good and overall job was completed and good prices seemed to be high for the work preformed
Description of Work: Cleaned slate in one shower, some grout and sealed our kitchen granite countertop

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

GENEVIEVE B.
10/2008
5.0
ceramic tile, countertops
  + 0 more
I have used Rick Arons for the past 3 years, both personally and professionally. I have referred 2 of my clients to Rick that use him annually. He is very responsive in terms of returning calls. He also is very flexible regarding the schedule. The finishes look beautiful and his cleaning product is great.
Description of Work: Marble & Granite Cleaning. Additionally, shower and bathroom caulking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

KATHARINE B.
05/2005
5.0
countertops
  + -1 more
FIRST RATE. MR. ARONS IS EXTREMELY KNOWLEDGEABLE AND PROFESSIONAL, AND DOES VERY GOOD WORK.
Description of Work: SEALED COUNTERTOPS, AND DARKENED AREAS THAT ARE CHIPPED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jenna W.
02/2005
4.0
countertops
  + -1 more
RICK WAS KNOWLEDGEABLE, PROFESSIONAL, AND ON TIME. HE INITIALLY CAME AND LOOKED AT THE JOB AND GAVE ME A QUOTE. HE RETURNED A WEEK LATER AND SPENT 4 HOURS IN MY HOME. MY KITCHEN ISLAND COUNTER DID NOT ABSORB THE COLOR ENHANCER IN SEVERAL SPOTS AND HE RETURNED TO FIX THEM WHEN I ASKED. THE ONLY NEGATIVE I CAN SAY IS HE LEFT THE BATHROOM A BIT MESSY AFTER SANDING AND RE-FINISHING THE MARBLE FLOORS.
Description of Work: RICK CAME AND RE-SEALED ALL THE STONE (MARBLE AND GRANITE) SURFACES IN MY HOME. THAT INCLUDED KITCHEN, BATHS, FIREPLACE HEARTHS, BARS, AND FLOORS. IN PLACES WHERE THERE WAS SOME PITTING (WATER/RUST RINGS, WATER SPOTS ETC), HE SANDED AND RE-FINISHED. HE ADDED A COLOR ENHANCER TO MY ABSOLUTE BLACK HONED GRANITE AND IT MADE IT LOOK MUCH RICHER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Contact information

8737 CENTRAL PARK AVE, Skokie, IL 60076

http://www.marbleandgranitecare.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Marble and Granite,
Countertops and Backsplashes,
Floor Cleaning and Waxing,
Ceramic Tile,
Flooring Sales and Installation

FAQ

MARBLE & GRANITE CARE PROFESSIONALS INC is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MARBLE & GRANITE CARE PROFESSIONALS INC accepts the following forms of payment: Check
Yes, MARBLE & GRANITE CARE PROFESSIONALS INC offers free project estimates.
No, MARBLE & GRANITE CARE PROFESSIONALS INC does not offer eco-friendly accreditations.
No, MARBLE & GRANITE CARE PROFESSIONALS INC does not offer a senior discount.
No, MARBLE & GRANITE CARE PROFESSIONALS INC does not offer emergency services.
No, MARBLE & GRANITE CARE PROFESSIONALS INC does not offer warranties.
MARBLE & GRANITE CARE PROFESSIONALS INC offers the following services: MAINTENANCE OF MARBLE, GRANITE, SLATE, LIMESTONE, TERRA COTTA, CEMENT & TERRAZZO. SEALING, POLISHING & STAIN REMOVAL. TROUBLESHOOTING OF ALL NATURAL STONE FLOORS, WALLS, VANITIES, COUNTERTOPS, SHOWERS, BATHS AND FIREPLACES.
Cutting and installation of stone, retailing of product, wood flooring services

Contact information

8737 CENTRAL PARK AVE, Skokie, IL 60076

http://www.marbleandgranitecare.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed