HC Nahigian & Sons

White glove service and customer care make Nahigian a valued partner for those who love their oriental rugs! Nahigian did a fantastic job cleaning all our Oriental rugs and we have nine high-end pieces. We also had them do some repair on what looked like moth damage. It was perfect! The colors matched beautifully and you couldn't tell anything had ever happened to the rug. Nahigian is the only company I would trust with my investment.

Excellent! They provide expert assessment and what process is needed for the best results.

Included pick up and return. Always on time.

unknown

Excellent service and responsiveness. I called Tom J the manager, the morning after the rug was stained. Tom arranged for the rug to be picked up that morning. The rug was cleaned and delivered to my home a week later. The stain was gone and the rug looked bright and brand new. The two men who picked up and delivered the rug were courteous, efficient and very professional. They reinstalled the rug. We had purchased the rug approximately four years ago from Tom. Tom is a very knowledgable and responsive professional who gave us excellent advice about our rug as well as the decor of the room. Cleaning Oriental rugs is expensive. I don't know what competitors would charge for the cleaning. However, Nahigian's quality is very high and their service is excellent both in the purchase and maintenance of rugs.

I have used HC Nahigian & Sons before and would use them again.

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He was prompt, professional, extremely effective and a really nice guy. Sorry I can't help about the price, I didn't see the bill. I would definitely use them again.

The rug looks great. Was somewhat surprised that it took 3 weeks however but they must clearly send it offsite somewhere.

My Pottery Barn area rug needed cleaning and I called several places for prices. Although they were more expensive than most places I called, over the phone they seemed extremely meticulous, methodical, and explained the process so thoroughly, that I felt they would do the best job. I took my rug in and they were very courteous in helping me carry it and inspecting it. It did not have obvious staining, but needed an overall cleaning. They thought the rug was starting to dry out ( from pottery barn, they use glue to affix the jute backing, etc.) and that it would not do well even with the careful cleaning procedure. They said those type of rugs only have a 5-10 year life span. I appreciated their advice. I would go back and use their services as they were so professional.

The crew was punctual and professional. They moved furniture when they came to collect the rugs and put everything back in place when the rugs were returned. The rugs were not heavily soiled or stained, but they were dingy in places and showed traffic paths. They came back looking like new.

They picked it up at my old house and delivered it to my new condo. They had it for a couple of weeks. They cleaned the rug and I got a new pad to go under it. The carpet was very clean upon completion. They were very professional and accommodating.