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Geek Squad - Best Buy

Appliance Sales and Installation, Computer Repair, Auto Radio Service,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
5.0
responsiveness
4.6
punctuality
5.0
Showing 1-6 of 6 reviews

Bob M.
01/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

NANCY L.
02/2012
5.0
appliance sales
  + -1 more
I had researched sounds bars a bit online and on best buy's site. When I walked in they asked if they could help me and I told them what I was looking for. They directed me to the area I was looking for. When I walked in the area a nice young man asked if he could help me find something but not in a pressured way. I explained what I was interested in. He showed me the options and was very knowledgable. At first it appeared they didn't have the model I was interested in but he checked on the computer and found they had two in stock. He also showed me the setup they had which used my TV and the bar I was looking at so I could hear how it would sound. As I was looking another young salesman who had helped me a couple weeks before with picking out a flat screen TV walked up and said hello and asked how my TV was working out - he remembered me!!!! In the meantime the first salesman got the product and checked me out in the back so there was no line to wait in. I was in and out in less than 15 minutes which was great. Got exactly what I wanted and great service too!
Description of Work: I went to buy a sound system to give my TV a better more theater like experience. Purchased a Panasonic Soundbar to place in front of my flat screen plasma tv.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ALAN T.
09/2009
5.0
appliance sales
  + -1 more
We also purchased a TV from them and their prices are good. I think their pricing on the dishwasher was fair.
Description of Work: We purchased a new dishwasher from Best Buy with the last 6 -8 months and they also installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NADIA C.
03/2009
4.0
computer repair
  + -1 more
They know a lot about computers. I don't always get the right fit. I never know who I am going to get. I don't always get the same person if I ask for a particular person. I am beginning to rethink the whole set up. They provide a valuable service. The responsiveness is not great, but it is not the technicians' fault. I would think seriously about using them again.
Description of Work: I used the Geek Squad at Best Buy to repair my computer. I had a new router installed 3 weeks ago and the technician is repairing it because it is not working correctly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0


STACIA S.
10/2005
5.0
car stereo installation
  + -1 more
ALTHOUGH I HAVE PREVIOUSLY HAD AWFUL EXPERIENCES BUYING CAR STEREOS FROM BEST BUY, THIS WAS FOR MY WIFE'S CAR & SHE DIDN'T WANT TO WAIT. NOT ONLY WERE THEY HELPFUL, THE INSTALLATION TOOK HALF THE TIME THEY SAID IT WOULD & THEY STARTED IMMEDIATELY. I WAS PLEASANTLY SURPRISED.
Description of Work: PURCHASED & INSTALLED CAR STEREO.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

ANDREW & MARYANNE N.
09/2001
5.0
appliance sales
  + -1 more
THE PRICES ARE COMPETITIVE AND THE DELIVERY WAS ON TIME.
Description of Work: PURCHASED WASHER AND DRYER, HAD THEM DELIVERED AND INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

    Contact information

    5425 Touhy Ave, Skokie, IL 60077

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Computer Repair,
    Auto Radio Service,
    TV Sales,
    Computer Sales,
    TV Repair,
    Camera Repair,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    5425 Touhy Ave, Skokie, IL 60077

    www.geeksquad.com/repair