Andy was reponsive and returned called promptly. He did what he said he would do
Description of Work: Added copper downspout to one side of our 3 story building
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
ELIZABETH M.
09/2010
5.0
gutter repair
+ -1 more
Fabulous! Run, don't walk, to Andy if you have any gutters or downspouts that need repair or replacement. It's easy to find gutter cleaning companies, but not gutter repair ones that aren't simply in the business of installing gutter covers as the "solution." Andy is an expert in his field (almost 40 years) and has repeatedly earned Angie's Super Service Awards for a reason. He and his apprentice, Mario, were prompt, professional, personable, and efficiently fixed overflowing gutter problems that have plagued me for years and no one else seemed capable of repairing. He's an expert problem solver. As a result of this positive experience, I'm hiring him as my gutter cleaning service, too!
Description of Work: Installed one new two-story downspout, repitched one gutter and changed direction of an upper level elbow spout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
gerald P.
09/2010
5.0
gutter cleaning, gutter repair
+ 0 more
Quick response, quick (and by far lowest) bid. They did it as soon as the weather was appropriate.
Description of Work: Replaced punctured gutter on 2 flat we just bought. Also replaced downspout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$700
William M.
09/2010
4.0
gutter repair, siding
+ 0 more
Very professional and prompt. The only complaint the price was high which is why we didn't use him for the service.
Description of Work: Estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian S.
09/2010
5.0
gutter cleaning, gutter repair
+ 0 more
Great. Work performed quickly and well. Solved problems completely.
Description of Work: Gutter repair and partial replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Joe Z.
09/2010
5.0
gutter cleaning, gutter repair
+ 0 more
Outstanding, punctual work. Couldn't be happier, or more impressed with Andy.
Description of Work: Replaced a down spout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CAROL O.
09/2010
4.0
gutter repair
+ -1 more
They did a fine job. The leak has since stopped.
Description of Work: They did a minor repair on my gutters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
Yes, I recommend this pro
Jeanne P.
09/2010
5.0
gutter cleaning
+ -1 more
They do a thorough job of cleaning out the gutters (much better than my landscaper who also offers the service). They even caulked (at no cost) an area of my gutter that was leaking due to the original installation from another vendor. I plan to use Andy's for all my gutter cleaning and when I need new gutters installed. I highly recommend them.
Description of Work: My second time using Andy's for gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Carol D.
08/2010
5.0
gutter cleaning, gutter repair
+ 0 more
They came out promptly. Did what appears to be good work and cleaned up after themselves so that no addtional clean up was needed to be done by owner.
Description of Work: Wanted a gutter placed on the garage. Also wanted gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
DAVID M.
08/2010
5.0
gutter cleaning
+ -1 more
I have used them in the past in the Fall but had some Spring debris to remove. I have used them many times and would highly recommend them. The only glitch this time was that I called them at one number and did not recieve a call back. I then tried them at the 773 number and reached someone, who put me on their list. The job was done promptly thereafter as expected.
Description of Work: Andy's cleaned my gutters this summer. I have a two story colonial with gutters at both levels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$125
KIMBERLY A.
08/2010
5.0
gutter cleaning
+ -1 more
They responded quickly & promptly. Workers were efficient and cleaned up after themselves. All work was performed well. We would hire them again.
Description of Work: Our 2.5 story house needed gutters/downspouts cleaned, as well as the garage. The downspouts in the back of our house connect to an underground drain that empties out at the back of our lot. We also wanted to make sure that the underground system was flowing and clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
DANIEL O.
08/2010
5.0
gutter cleaning
+ -1 more
They did a good job of cleaning the gutters and took the leaves with them for disposal. I had received a estimate for window cleaning but declined when they indicated the cost per window would be higher than estimated due to a lot architectural grids/muttons on the windows.
Description of Work: Removed leaves and cleaned gutters of three story house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kevin L.
08/2010
5.0
gutter repair
+ -1 more
We had an ice d*** that ripped the gutter off of our house and also damaged the attached downspout. Andy came out to give an estimate quickly and we waited for the weather to improve a bit, then he did the job. Everything was completed promptly and to spec.
Description of Work: Replaced the gutter along the side of the house and the downspout
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
UNAH C.
08/2010
5.0
gutter repair
+ -1 more
A section of one of our downspouts broke off - pretty high up on our building. We called Andy's Custom Gutters and they came out right away to take a look, and were able to fit us in for repair within a few days. We were happy that they gave us such prompt attention for a small job.
Description of Work: Replaced a section of downspout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
THOMAS K.
08/2010
5.0
gutter cleaning
+ -1 more
We asked Andy for an estimate on cleaning the gutters for our townhouse association (26 total) after our previous gutter cleaner quit the business. He came in the lowest of those we asked, at $50 per unit, or $1300 total. He showed up with crew when expected, cleaned the gutters, noted the large number of split downspouts and other larger repairs needed, and made minor repairs (for instance, he replaced a missing end cap). Professional throughout.
Description of Work: Cleaned gutters for 26 townhouses. Noted any serious repairs. Made minor ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Jennifer R.
08/2010
5.0
gutter cleaning
+ -1 more
They were great. What I really appreciated about them was that we had left voice mails back and forth to get some feedback on if there was anything that needed to be repaired. They were very responsive to our needs considering it was a new house for us.
Description of Work: They cleaned the gutters on our two story house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Helena K.
08/2010
5.0
gutter cleaning, gutter repair
+ 0 more
I have used Andy several times over the last few years. He has cleaned our gutters, added missing gutters to our house and installed Gutter Stuff to the higher gutters. He comes and gets the work done right the first time. He has always been the low bidder on every project. This time the price was high but that was do to the price and quantity of the Gutter Stuff material. When the time comes I will use Andy again.
Description of Work: Andy's Custom Gutters installed Gutter Stuff in some gutters, repaired and rehung gutters. He also installed additional downspout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$795
Kim R.
07/2010
5.0
gutter cleaning
+ -1 more
Great! They arrived on time. Crew was happy and eager to get to work. They were professional and easy to work with. Didn't demand payment on site, left a bill. Will definitely be using them for gutter repair in the future. Their quote for repair is fair and gives us options that we can choose from - not a one-size-fits-all solution.
Description of Work: Gutters cleaned on entire house. Completed inspection and estimates for gutter repair/replacement (not done at this time - will call him to do it in the future).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
TEME R.
07/2010
5.0
gutter cleaning
+ -1 more
We first contacted Andy's in 2008 to help us solve a problem we had every winter with the gutters overflowing and spilling freezing water and snow onto our front steps. Andy thought perhaps the previous company we used wasn't properly cleaning the downspouts. We hired Andy's to do the job and Andy was right. The problem has been greatly alleviated in each of the two years they've done the work. Invaluable advice and service. We will continue to call on them every year and should we need any other work that they do. (Other companies told us to tear out our gutters and install expensive heated gutters.)
Description of Work: Clean gutters and downspouts in late fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Lydia W.
07/2010
5.0
gutter cleaning, gutter repair
+ 0 more
Good service; a bit expensive for the cleaning, but I suppose the guys put themselves at risk climbing up like that.
Description of Work: Added a new downspout; re-pitched gutters; cleaned gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
IAN H.
07/2010
5.0
gutter cleaning
+ -1 more
Andy called me to let me know the problem. Clogged up gutters. We scheduled a visit, and Andy did a thorough job and even disassembled part of the downspout to clean out the small branches that had accumulated in it. I've used Andy before and I will use him again.
Description of Work: I was having leaking from heavy rains on my enclosed (and finished) back porch. I was sure it was due to a gutter problem. I called Andy and he came out quickly and diagnosed the situation. Because I work, I can't really take time off for repairs. All I had to do was give Andy the address and he said he would come out to look at it. I didn't even have to be there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gina G.
07/2010
5.0
gutter cleaning
+ -1 more
This is the second time we used Andy's for gutter cleaning. They always come out promptly, and do a very thorough job. And they DON'T leave a mess of clumpy moldy leaves behind. Will definitely keep using them!
Description of Work: Cleaned the gutters on our 2 story home and detached garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
JUSTIN H.
07/2010
5.0
gutter cleaning, gutter repair
+ 0 more
They did a good job and I will use them again should the need arise.
Description of Work: They cleaned and repaired my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Michael F.
07/2010
5.0
gutter cleaning
+ -1 more
I think it went well. I never saw the worker. I requested the service and came home to find a bill in the mailbox. I specifically sought out the service because we could see a build up in one specific area and that is now gone. However, it would have been nice to get some type of feedback.
Description of Work: Requested gutter cleaning for home and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
GREG B.
07/2010
1.0
gutter repair
+ -1 more
Based on Angie's list reports, Andy's looked great. I called and left a message, and then had to call again to talk to someone. Got a verbal estimate for adding three downspouts to a garage, and asked for the work to be done. Receptionist said Andy would call to schedule. Andy didn't call. Called and left messages 2 more times and no one called back. I guess the job was too small ($300) for them to be interested in. But its pretty rude not to call back. I'm fine with being told up front "we're too busy to do such a small job". I would give an A for that. But since they blew me off, they get an F.
Description of Work: Wanted them to install three downspouts on a garage gutter.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Andy's Custom Gutters Inc
You said to call the night before we were coming out. I called you the other evening and never got a response from you.------ until I read this comment. and by the way, "No job is too small for me to do" and If you still want the work done, I'll be glad to do it for you.
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Service Categories
Gutter Cleaning,
Gutters,
Roofing,
Siding,
House Cleaning,
Unfinished Carpentry,
Insurance Agencies,
Skylights,
Chimney Repair,
Window Cleaning,
Concrete Pouring and Repair,
Chimney Caps
FAQ
Andy's Custom Gutters Inc is currently rated 4.8 overall out of 5.
Andy's Custom Gutters Inc accepts the following forms of payment: Check