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ANDY'S CLEANING SERVICE

House Cleaning

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
33%
2
0%
1
17%


Rating CategoryRating out of 5
quality
3.5
value
4.6
professionalism
3.8
responsiveness
4.0
punctuality
4.2
Showing 1-6 of 6 reviews

Sandra C.
09/2016
5.0
house cleaning
  + -1 more
They're very good in terms of price. They're excellent cleaners. They're highly responsive. They will clean whatever you want them to do. They do a great job.
Description of Work: I've used Andy's Cleaning Service. They cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

SUSAN W.
08/2011
5.0
house cleaning
  + -1 more
Andy was very responsive to my calls and was very easy to schedule with. The condo looked really clean to me--especially the wood floors, The stains in the kitchen sink were gone, and it was clear that the cleaners moved things of the floor to clean. The bathrooms were very clean as well. The stacks of paper were straightened up, and as I requested, the cleaners were careful not to throw away anything that wasn't in trash cans. My finances have changed otherwise I would continue to ask them to clean every 4 weeks.
Description of Work: Thorough cleaning of a 1400 sq. ft condo with 2 bedrooms and 2 baths. Three cats (two of which are long haired) and one adult live here. Four cleaners worked for an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Margo M.
10/2007
1.0
house cleaning
  + -1 more
At first it was ok. The second week, the crew was almost an hour late. The fourth time, someone knocked over an antique torchiere lamp and broke the glass shade. They apologized, and Andy's wife said they would pay for a replacement. They threw away the broken glass chunks but left specks of glass on the chair and floor. Had I not caught this before they finished, they would have left slivers of glass all over the living room. I called Andy a few days later to discuss the matter. He was rude, yelled at me when I canceled our service and when I said we'd bill him for a replacement, he lost it. After a replacement was found, Andy did not return phone calls for over a week, until we threatened to sue him in small claims court. He still refuses to pay for the replacement shade ($175+ shipping) and screams at both me and my husband over the phone. He is completely irrational and extremely rude. Our next steps are to file with the BBB and go to court.
Description of Work: Andy's cleaning service was employed by the people we bought our house from, so we kept them for a few weeks. They cleaned our house about 4 times, once a week. Each time we paid $100 plus $20 for tip. It took 4 people 2 hours to clean our house each time. Each week the crew cleaned the first floor and then alternated between the second and third floors. The crew was supervised either by Andy's wife or his sister each time they came to our house.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

ALICIA I.
06/2005
3.0
house cleaning
  + -1 more
WELL, WHAT CAN I SAY; WILL I CALL THEM BACK...NO WAY!
Description of Work: FIRST DAY WAS GOOD AND CLEAN. THE SECOND TIME AROUND THEY CAME TO CLEAN THE HOUSE IT WASN'T THAT GOOD. I WILL NOT BE THROWING MY MONEY OUT THE WINDOW AGAIN. DON'T JUST WIN ME OVER THE 1ST TIME AND AFTERWARDS DO A LESS OF A QUALITY.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$60

JULIE T.
05/2005
3.0
house cleaning
  + -1 more
ANDY WAS VERY PROMPT WITH HIS CREW FOR ALL SCHEDULED APPOINTMENTS (6). THE CREW DID AN EXCELLENT JOB OF CLEANING THE FIRST TWO TIMES, FOLLOWED BY MEDIOCRE WORK THE LAST FOUR. SPECIFICALLY, THEY PRIMARILY CLEANED THE HIGH TRAFFIC AREAS OF THE FLOORS, COUNTERS, AND BATHROOMS, LEAVING THE REST OF THE SPACES UNCLEANED.
Description of Work: GENERAL HOUSE CLEANING.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$65

AGNES C.
08/2004
5.0
house cleaning
  + -1 more
ANDY'S COMPANY AND EMPLOYEES ARE PRAISE WORTHY. HE WAS TIMELY, POLITE, FRIENDLY AND MOST IMPORTANTLY TRUSTWORTHY. HIS WORK EXCEEDED OUR EXPECTATIONS.
Description of Work: GENERAL HOME CLEANING, INCLUDING OCCASIONAL EXTRA SERVICES SUCH AS, REFRIGERATOR CLEANING, WINDOWS, BASEMENT, CABINETS, ETC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    8835 LARAMIE AVE, Skokie, IL 60077


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    ANDY'S CLEANING SERVICE is currently rated 3.7 overall out of 5.
    No, ANDY'S CLEANING SERVICE does not offer free project estimates.
    No, ANDY'S CLEANING SERVICE does not offer eco-friendly accreditations.
    No, ANDY'S CLEANING SERVICE does not offer a senior discount.
    No, ANDY'S CLEANING SERVICE does not offer emergency services.
    No, ANDY'S CLEANING SERVICE does not offer warranties.

    Contact information

    8835 LARAMIE AVE, Skokie, IL 60077