A-PLUS PEST CONTROL, INC.

They are the only company out there that uses cedar oil. It does not have a bad smell and the odor goes away in about 4-5 hours. The pricing for this treatment was very reasonable as well. This is the only way to go. This works very well both inside and outside. They had a technician who was bilingual, which was nice. Overall, they are all nice people. Scheduling was excellent as well. They are a good company to work with and have a great product.

rep was very accommodating and detailed. he treated our kitchen and we did not have any further problems.

and my house still smells. I would highly recommended considering other options before choosing A plus pest control. He also did not seal up the crawl space after leaving so my husband rushed home to put the door back on. They did end up waving the fee.

We had bed bugs – badly. Our apt managers paid for extermination treatments by A-Plus Pest Control. Our assigned technician never showed up on time and often never showed up at all. I would wait for him to show or call (missing work) and would end up calling the A-Plus office myself only to be told that the tech was unavailable. They never called to let me know that the tech would be late, or not show, or to re-schedule a missed appointment. This happened several times. After 7 weeks of spraying, we not only still had bed bugs, but they had spread to other rooms in the apartment. A manager from A-Plus came with a representative from our apt management company to determine if the treatments were not working due to the tech’s or our fault. The A-Plus rep remarked that it was obvious that we had done everything we were supposed to do (all belongings in plastic bags/bins, etc.) It was then that I learned that our assigned tech was not only supposed to be spraying the apartment, but was supposed to be using a fogger and a heat unit as well. For months, when this man had shown up, he hadn’t even been doing what he was supposed to be doing. The manager promised to continue our treatment himself…and proceeded to miss the next appointment without notifying us. We demanded that our apt managers hire another company.

bagging up all of my clothes, moving furniture away from the walls, washing and ruining clothes in hot water, and purchasing watertight containers to contain the clothes I would need to continue wearing. On the day treatment was scheduled, I waited close to 1.5 hours for the pest control guy to arrive before I called and spoke with Patrick. I explained the cigarette nonsense that occurred the week prior and Patrick said, "Joe is kinda young and immature. I'm going to send Jesse tomorrow. He has 15 years of experience and he's a grandfather." Another 45-minutes later, Joe showed up and I explained that someone else was coming. The following day, Jesse arrived and he sprayed and fogged the entire apartment. I expressed concern over fogging, since the evidence that I read dissuades it and the State of Illinois advises against it as an ineffective treatment. He suggested that this would take care of it and that he would return the following week. The landlord then emailed me to suggest that there were not bedbugs in the apartment and A-Plus sent a third person out today. The third guy, Philip, did a more thorough inspection and said that he saw no evidence of bedbugs. He noted all that I had gone through to prepare, while on the phone with his company he stated, "it looks like a tornado hit in here with all that she did to prepare." This is because my rooms are full of triple bagged trash bags and large ziploc bags that I was told needed to remain until treatment was concluded. After this whole traumatic nightmare, I called and spoke with Rick, the owner. He claims no responsibility for the time, expense, and issues related to the service of his employees. From beginning to end this service was horrible.

UPDATE: See above. product, and doesn't care ifNoone

The gentleman who came out to service our home was wonderful to work with. He walked me through every step of his work, and even double checked that the products he was using would be safe for our kids and dog. We had just moved into a home that had been vacant for several months, and had quite a problem with rodents and insects. Because the house had such issues, I called for a reservice a few weeks later, and the work was done quickly. I wouldn't hesitate to call A-Plus Pests again.

They resolved the issue. They were on time and very responsive. They were great. I did not have any problems with them. Their price was competitive.

My wife had called them because we thought we might have problems with roaches. It turns out they were not roaches, they were some other type of bug. The gentleman inspected the whole house and instead of charging for services just gave my wife some helpful hints. For instance he saw a wasp nest and foudn where wasps were entering and eixting. he removed the nest and patched a whol with tape in the attic. Charged us nothing. We will definitely call on them first if we have any further problems

They are great. I like that someone answered the phone right away when I called, they are very courteous, and they explain what their services are and they give you an accurate price range. They came when they said they would and it really worked. They would come out and check out any problems if I called them for no extra charge. Their price was on par with the other companies that I called. They told me what to expect; they told me the oil would have a specific smell and they were exactly correct on how long it would last. It was easy to talk to them on the phone, the person that came was polite, and they did what they needed to do but they were professional about it.

They were very helpful, listened to my concerns. They also gave some valuable suggestions, which I could do, without them being involved. They were very honest and responsive. They seemed very professional and I will use their services in the future.

A-Plus Pest Control, INC. was prompt, helpful, reasonable, and professional, i would recommend them to other people. i would use them again in the future.

It went fine. No problems. I'd use them again.

They are good. I have them come twice a year. I probably chose them because of Angie's List. I just think they do a real good job and they are honest.

I think they were acquired by another company. I think everybody in the region had an issue with ants. They did a good job. The gentleman I worked with, Gill, was professional and personable. He came in, took care of my problem, and came back for a follow-up. It was easy to get an appointment. It was an old, family-owned company that was being acquired by a larger, nationally-known company. There was some concern about how operations were going to be. The customer service was fantastic.

I was overall pretty satisfied. After the second spray it seemed to work very well. They arrived on time; I signed up for a contracted plan.

They were courteous on the phone and came out as soon as I could meet them. They've had to come out twice becuase the problem was so bad, but it was no problem at all. The second person they sent out wasn't quite as knowledgeable as I would have hoped (don't know he really knew the answers to some of my questions), but the problem is pretty much resolved. Those water bugs are resiliant.

I was excited to hire A-Plus Pest Control based on good Angie's List reviews and because this is a local, environmentally friendly company. However, I was ultimately very disappointed because they were unable to rid our home of carpenter ants even after repeated treatments, and the treatments used were messy and required time-consuming clean up. While the people I dealt with on the phone and who came to my home were pleasant enough (although scheduling wasn't easy), the treatments simply did not work. I was patient and had the company out 3 or 4 times but the ants never went away completely and always came back. I was also upset to discover after the fact that one of the methods of treatment was placing a sticky gum right along the baseboards in the kitchen - it was visible and all sorts of dirt stuck to it - when I asked how to get it off, I was told that it would just disintegrate. I ended up using a toothbrush and vinegar to scrubb it off! There was also some sort of bait scattered all around in excessive quantities, which we were told by (our new) exterminating company probably contributed to the mice that showed up in our house this spring. All in all, I really wanted to like this company, but cannot recommend them to anyone because they didn't get rid of our ants and they created a lot of clean up work for me on top of it.

They are good and professional for the season. But carpenter ants continue to come back every year.

Excellent. The response was prompt, the service professional, and the guaranteed follow-up was crucial. I subsequently discovered a wasp's nest inside my deck umbrella, and someone at A-Plus talked me through how to get rid of it myself.

We had ants in the house. They came on May 18, and said they sprayed 20 gallons of cedar juice. It didn't get rid of our ants. We waited for a few weeks and called back. They said they would come right out. They didn't come. Called them again, they said the driver is sick. Called them again, they said the truck is broken. Called again, they said the truck was broken. Sent a guy out yesterday, he was here five minutes and the ants are still all over the house.

Very knowledgable and professional staff came to the house on time every time for appointments. Their schedular, Marlene was helpful and accomidating for setting appointment times that fit my schedule. The Technicians were friendly, and courteous.

It didn't go as expected because they never returned my call. I called someone else.

Robert was very thorough and Marlene contacted us to let us know that he was on his way. He was very patient, very detailed and took care of the issue with the carpenter. The price was reasonable compared to other companies.

Excellent! He explained what he was doing, why the product worked and how safe it was for people and pets (I have 2 cats). Because it is all natural, I feel confident that none of my outdoor vegetables will be affected.