About us
Business highlights
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.89 Reviews
Showing 1-9 of 9 reviews
Sherri S.
12/2022
heating & air conditioning/hvac
+ -1 more12/29/22. Called @ 2:14PM CST. EXTREMEMLY RUDE!! DO NOT USE THIS COMPANY!! I called 815-916-9117, man answers the phone as if he's iritated that he is alive, "This is ComfortMax." I respond, "Hi, how are you?" Who am I speaking with? ...with a smile in my voice. This rude man hangs up the call. I call back again. I say, Hi, how are you?' he hangs up again. I called a 3rd time, he sends the call straight to voicemail. Naturally, I left a voicemail advising how rude he is for hanging up on a potential customer. Educate yourself on customer service and phone etiquettecy. Practices being kind at all times. When you are answering a business phone, the proper way is to state the company's name and identify yourself by providing your name. No one should have to ask for your name, nor should you hang up on someone because they did and inquired about YOUR wellbeing. REPEAT, DO NOT USE THIS COMPANY!!! THEY ARE EXTREMELY RUDE!!!
Description of Work: Furnace Tune-up and vent cleaning. service was never performed because the man was extremely ruded. 12/29/22. Called @ 2:14PM CST. EXTREMEMLY RUDE!! DO NOT USE THIS COMPANY!! I called 815-916-9117, man answers the phone as if he's iritated that he is alive, "This is ComfortMax." I respond, "Hi, how are you?" Who am I speaking with? ...with a smile in my voice. This rude man hangs up the call. I call back again. I say, Hi, how are you?' he hangs up again. I called a 3rd time, he sends the call straight to voicemail. Naturally, I left a voicemail advising how rude he is for hanging up on a potential customer. Educate yourself on customer service and phone etiquettecy. Practices being kind at all times. When you are answering a business phone, the proper way is to state the company's name and identify yourself by providing your name. No one should have to ask for your name, nor should you hang up on someone because they did and inquired about YOUR wellbeing.
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Emmanuel V.
01/2021
heating & air conditioning/hvac
+ -1 moreMark was thorough and explained everything to me. He had better solutions and better options and because of that I decided to go forward with his work. Mark and his crew did exactly what they said they were going to do. He was also friendly and polite.
Description of Work: They installed a new furnace.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,600
Response from ComfortMax Heating & Cooling
Josh M.
01/2021
heating & air conditioning/hvac
+ -1 moreThey did a good job. They were in and out with no complaints.
Description of Work: Tune up on HVAC
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from ComfortMax Heating & Cooling
Melissa M.
01/2021
heating & air conditioning/hvac, dryer vent cleaning
+ 0 moreI am very pleased with the service I received from Mark. He was by far the best pricing and knew what he was doing. Also put in a humidifier and can not say enough good things about my service.
Description of Work: hvac installation
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from ComfortMax Heating & Cooling
Maria F.
01/2021
heating & air conditioning/hvac
+ -1 moreMark did a wonderful service call... he was quick and explained everything in detail since I’m a first time homeowner... he even came out on a Sunday to install the part that we needed. Mark was very professional. I am extremely happy with the work performed by Mark.
Description of Work: Service Call
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Matt K.
01/2021
heating & air conditioning/hvac
+ -1 moreThe job went excellent! ComfortMax got back to me in a timely fashion about when I could expect a service technician and arrived on time. They quickly diagnosed and resolved my furnace issue for a reasonable price. Overall experience was great and I would not hesitate to hire them again.
Description of Work: service call
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
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Yes, I recommend this pro
Response from ComfortMax Heating & Cooling
Melanie S.
01/2021
heating & air conditioning/hvac
+ -1 moreHad a full install done. Even upgraded to an attached humidifier. Prompt arrival, knew what the issue was. Gave several options. We decided to go with a whole new unit due to age of previous. Would recommend and am very happy with the work, install and unit.
Description of Work: hvac installation
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from ComfortMax Heating & Cooling
Tim D.
01/2021
heating & air conditioning/hvac
+ -1 moreDid a excellent job! Very polite man. He showed up on time did great work for a solid price. Couldn’t ask for much more would definitely recommend
Description of Work: service call
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Response from ComfortMax Heating & Cooling
Drew M.
01/2021
heating & air conditioning/hvac
+ -1 moreHad excellent experience. He was very polite and courteous very knowledgeable and explained what he was doing. Was very thorough.
Description of Work: service call
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from ComfortMax Heating & Cooling
Contact information
1108 Harvest Dr, Shorewood, IL 60404
http://www.comfortmax.orgService hours
Sunday:
6:00 AM - 11:00 PMMonday:
6:00 AM - 11:00 PMTuesday:
6:00 AM - 11:00 PMWednesday:
6:00 AM - 11:00 PMThursday:
6:00 AM - 11:00 PMFriday:
6:00 AM - 11:00 PMSaturday:
6:00 AM - 11:00 PMLicensing
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Dryer Vent Cleaning
FAQ
ComfortMax Heating & Cooling is currently rated 4.8 overall out of 5.
Sunday: 6:00 AM - 11:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 11:00 PM
ComfortMax Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ComfortMax Heating & Cooling offers free project estimates.
No, ComfortMax Heating & Cooling does not offer eco-friendly accreditations.
Yes, ComfortMax Heating & Cooling offers a 5% senior discount.
Yes, ComfortMax Heating & Cooling offers emergency services.
Yes, ComfortMax Heating & Cooling offers warranties.
ComfortMax Heating & Cooling offers the following services: Furnace Clean & Check
Furnace Repairs
AC Clean & Check
AC Repairs
Dryer Vent Cleaning
Duct modification
Furnace and AC installation
Whole Home Humidifier
Whole Home Air Purification
Water Heater Maintenance
Water Heater Replacement
Free Installation Estimate
Free Repair Cost Phone Estimate
And much more
Whole house duct cleaning
Contact information
1108 Harvest Dr, Shorewood, IL 60404
http://www.comfortmax.orgService hours
Sunday:
6:00 AM - 11:00 PMMonday:
6:00 AM - 11:00 PMTuesday:
6:00 AM - 11:00 PMWednesday:
6:00 AM - 11:00 PMThursday:
6:00 AM - 11:00 PMFriday:
6:00 AM - 11:00 PMSaturday:
6:00 AM - 11:00 PM