SMARTCARS

Limousine Service, Taxi/Shuttle Service, Auto Transportation,

About us

75 EMPLOYEES. USES SUBS FOR LABOR. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. SERVICE FEES APPLY. MAY CONTACT THROUGH EMAIL.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

CHAUFFEURED GROUND TRANSPORTATION INCLUDING LUXURY TOWN CARS, LIMOUSINES, SUVS, EXECUTIVE VANS, & MOTOR COACHES.

Services we don't offer

VEHICLE SALES & SERVICE.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-12 of 12 reviews

Elaine S.
07/2013
2.0
limo services
Β  + -1 more
This company hires foreigners who have trouble with English language and dont know routes. From my home to Ohare is not complex. Their employees receive no training so getting home from Ohare back to north Sgeridan Road often took longer than the actual plane ride.
Description of Work: Pick up at home to and return to Ohare

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$75

ELIZABETH K.
04/2011
5.0
limo services
Β  + -1 more
Smart Cars provided excellent service from start to finish. We couldn't be more pleased.
Description of Work: I hired Smart Cars to take AND pick up my husband to his once yearly Fantasy Baseball Draft night. Due to health reasons, my husband is no longer able to drive and this event really means a lot to him. We could not have been any happier with this company and the service they provided. I made the resevation about 2 weeks in advance via phone and received an immediate email confirmation Smart cars also sent a reminder/verification, 24 hours before the scheduled appointments The price quoted was the price paid and well worth it. The car was immaculate and arrived exactly on time. The driver was very pleasant, professional and drove with caution. I will be using this company's services again in the future, for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

NANCY H.
12/2010
1.0
limo services
Β  + -1 more
Not impressed at all.
Description of Work: After seeing several positive reviews for this company, I went to their website to explore the possibility of hiring them to drive my niece and nephew to a New Year's Eve party in downtown Chicago and return them home safely. My nephew turns 21 this New Year's Eve and his sister is taking him to a party at the Palmer House to celebrate. The company website instructed me to contact their sales department by email to start the process of reserving a car. I did so and two days have passed with no response. I assume New Year's Eve will get booked quickly so I expected a quick response. I am not impressed and will look elsewhere for a limousine.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Beth W.
04/2010
5.0
limo services
Β  + -1 more
Went like clockwork. They arrived on time, drove well, had a comfortable car. No problems, no worries
Description of Work: Ride to and from the airport for the whole family

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$140

Robert S.
03/2009
5.0
taxi service
Β  + -1 more
Service was excellent. The driver arrived about 10 minutes before pick-up time (4:30 a.m.) and I received an e-mail message notifying me of his arrival. The driver was professional and pleasant and drove carefully in a heavy downpour -- I watched the taxis flying by at high speed and was thankful for my driver's safety consciousness. I would use this service again any time I can't rely upon alternative (and less costly) means of transportation.
Description of Work: Car service from Tri-Taylor neighborhood to O'Hare. This neighborhood is not well served by taxis -- especially when the weather is poor. I booked SmartCar for this trip to make sure I made it to the airport on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mark M.
12/2008
5.0
limo services
Β  + -1 more
They were fantastic. I emailed Robert an initial request and he emailed me back immediately. SmartCars also emailed confirmation, and reservation reminders the day before. We surprised two sets of parents with tickets to Jersey Boys, including the limo. The driver was super courteous and professional. They arrived on time and drove expertly. The driver even drove us down Michigan Avenue upon our request. The car was very clean, inside and out, and we had fun with the sparkle lights inside the cabin. Everyone had a great time. When we came out of the theatre, our driver was right there, ready to drive us home.
Description of Work: Limo service from our home to the Bank of America Theatre downtown Chicago and then back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

ELIZABETH S.
11/2008
5.0
limo services
Β  + -1 more
The chaffeur was pleasant, polite and careful; drove at a moderate speed, but took less time than we expected since she knew an excellent route. The car was a comfortable sedan, not a stretch, which we find uncomforable to sit in with our legs stretched out.
Description of Work: We were driven to and from a dinner between our home in Chicago and Oakbrook.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Donna L.
06/2008
5.0
limo services
Β  + -1 more
Neither prom goer was a driver and the couple wasn't interested in having mom or dad act as chauffeur. A taxi wasn't sufficient for the formally dressed couple and limousine was excessive. The school had arranged for coaches to transport the students to and from the prom and after prom activities, so the kids didn't need a traditional rental. No other company could accommodate this one way trip request as prom packages required a 3-4 hour minimum rental and no one was willing to alter any package even though the students didn't need a ride to the actual prom. I called 24 hours before the ride was needed and the arrangements were confirmed by a friendly gentleman who explained all of the fees and answered all of my questions. The driver was early, professionally dressed, courteous and the Town Car was well-maintained and clean. Compared to other prices I was quoted (as high as $300+) the cost was relatively reasonable and included taxes, tip. tolls, etc. Overall this was a positive experience.
Description of Work: Drove a prom couple into the city.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ANNA L.
11/2007
5.0
limo services
Β  + -1 more
Smart Cars Inc. is the best limousine service I have every used. The drivers are polite, knowledge and friendly. Their cars are clean and comfortable. Their pricing is fair. I will recommend their service to all my clients.
Description of Work: This is the second time I used Smart Cars Inc. from the south side of Chicago to O'Hare Airport.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

JULIA J.
09/2007
5.0
limo services
Β  + -1 more
Work prevented me from picking up my mother from the airport. I looked on Angie's list and found Smart Cars, Inc. I called and after learning that they would be able to go into the airport to meet my mother who uses a walker at the baggage claim, I booked them. They picked her up on time, provided a stress-free ride for her, and helped her into my home. It is very nice to know that when she visits again I can rely on Smart Cars, Inc.
Description of Work: Smart Cars, Inc. picked up my elderly mother from the baggage claim at O'Hare and delivered her to my home in Chicago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

HARRY Y.
10/2006
5.0
taxi service
Β  + -1 more
They're much less expensive than a limo service. Extremely dependable.
Description of Work: They provide personal livery. They're not really a limo service, and they're not a taxi service - they're a car service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jeffrey R.
10/2006
5.0
limo services
Β  + -1 more
Fine. Great service, nice car. The driver arrived on time and even knew some short cuts getting to O'Hare in order to save some time. The car was clean and comfortable. I do not know if the price was competitive as I did not shop around.
Description of Work: Drove me from my house in Chicago to O'Hare airport.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

    Contact information

    9950 WEST LAWRENCE AVENUE, Schiller Park, IL 60176

    www.smartcarsinc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Limousine Service,
    Taxi/Shuttle Service,
    Auto Transportation,
    Delivery Service

    FAQ

    SMARTCARS is currently rated 4.7 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    SMARTCARS accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, SMARTCARS does not offer free project estimates.
    No, SMARTCARS does not offer eco-friendly accreditations.
    No, SMARTCARS does not offer a senior discount.
    Yes, SMARTCARS offers emergency services.
    No, SMARTCARS does not offer warranties.
    SMARTCARS offers the following services: CHAUFFEURED GROUND TRANSPORTATION INCLUDING LUXURY TOWN CARS, LIMOUSINES, SUVS, EXECUTIVE VANS, & MOTOR COACHES.
    VEHICLE SALES & SERVICE.

    Contact information

    9950 WEST LAWRENCE AVENUE, Schiller Park, IL 60176

    www.smartcarsinc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day