Woodridge Deck & Gazebo Co.

Top quality in every metric - design, preparation, construction, clean-up and timeliness of completion We are very happy with Woodridge Deck.

The design Sergio did was excellent, even the neighbors are giving us complements. The workers were very efficient and did an excellent job. Took a little longer than expected but they did a beautiful job even with the pandemic going on. We would highly recommend them.

The project was and still is a nightmare. Carpenter did not follow the design, did not install any of the work correctly the first time. The company did not even offer a final inspection (they just sent us a bill for payment). We had to demand a final inspection which revealed poor quality by the Woodridge Project Manager. Well, this happened another 3 times... the carpenter fixed the problem, and Woodridge demanded payment. We then demanded an inspection that would reveal significant problems (We are not talking cosmetic, but safety failures!). They then brought in a second carpenter who ruined the install completely but claimed it was done... we again, demanded an inspection... finally an owner visit, who assured me in person, that if we gave him a little MORE TIME that it would get fixed... that was 4 weeks ago... they do not even return messages anymore. I will provide photographs and communication timelines for anyone who asks.

The project did end up drawing out longer than ideal, but it was an extremely busy construction summer because of COVID and the communication from the sales team, builder and customer service was top notch. In the end, we are very happy with the finished product.

You wonâ  t find another deck builder any better than this one....very professional....we knew what was going to happen every day, as an email was sent to us to let us know what to expect.. The builders were craftsmen...beautifully completed.