U.S. Waterproofing

Basement Waterproofing, Foundation Repair, Concrete Leveling,

About us

Basement waterproofing and foundation repair company. Family owned since 1957 with over 300,000 dry basements. Free consultations. Lifetime warranties available. Award winning company.

Business highlights

68 years of trusted experience

Services we offer

Basement Waterproofing, Foundation Repair, Epoxy Injection - Crack Repair, Drain Tile Systems, Foundation Wall Membranes, Window Well Drains, Window Well Covers, Concrete Floor Installation, Concrete Floor Replacement, Crawl Space Liners, Battery Operated Sump Pumps, Backup Sump Sumps, Yard Drainage, & Bowing Wall Bracing.

Services we don't offer

Sewer Back Up.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.5572 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
6%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.7

Filter reviews by category

Showing 451-475 of 572 reviews

Doug M.
05/2020
5.0
basement waterproofing, air duct cleaning
  + 0 more
Very well completed in one day
Description of Work: 2 leaks in side wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David L.
10/2019
5.0
basement waterproofing, mudjacking, basement remodeling
  + 1 more
it went fine.
Description of Work: walk way needed leveling
Rating CategoryRating out of 5
Yes, I recommend this pro

Phyllis H. L.
11/2017
5.0
basement waterproofing
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,795

HAROLD J.
11/2017
3.0
plumbing, basement waterproofing, drain pipe
  + 1 more
They said the grade wasn't enough
Description of Work: Outdoor drainage

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
07/2017
5.0
basement waterproofing, foundation repair
  + 0 more
well...as they said it would.
Description of Work: foundation crack repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Paul K.
05/2017
3.0
foundation repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$30,000

David H.
03/2017
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: ......................................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken K.
09/2016
5.0
egress windows, basement waterproofing
  + 0 more
Very satisfied
Description of Work: New window well liner and window well cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Terry H.
08/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Basement seepage due to a foundation Crack. Rep. inspected the problem and emailed a quote the same day. After approving the estimate the tech was out the next week. Operation took about an hour, chipping out the Crack, injecting epoxy and cleanup. Two torrential rains later, my basement is bone dry.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ann B.
07/2016
5.0
wells
  + -1 more
It was expensive but good.
Description of Work: They put a sump pump in and did exterior digging and bonding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Frances D.
07/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

MArianne W.
06/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul M.
06/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

MARTA H.
06/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They came back to re patch an area that continued to allow leakage. Previously worked on from outside wall, but needed to be sealed from inside where crack was visible. They identified & sealed aanother area not previously identified

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

craig L.
05/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Fixed two wall cracks and sealed the water main coming into the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Juanita J.
05/2016
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: prices too high - high pressured

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Chuck K.
04/2016
4.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

Yes, I recommend this pro
$600

Harold V.
04/2016
5.0
basement waterproofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David E.
03/2016
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: Did not use the services due to high price compared with other proposals. After they were told that I was considering two other companies, they were very unprofessional in their response by "bad mouthing" their competitors. When they thought they might not be considered, the price came down....should have offered a reasonable price the first time.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0


Response from U.S. Waterproofing
We spoke to the sales advisor about this as we do not condone bad mouthing our competitors. He recognized he made a mistake and we apologize for the way this was handled. Our record should reflect this is not the way we do business

Geraldine H.
03/2016
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane D.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Excellent service and reasonable price!
Rating CategoryRating out of 5
Yes, I recommend this pro

Ken C.
03/2016
5.0
basement waterproofing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

JIM AND AMY S.
10/2002
5.0
basement waterproofing
  + -1 more
MY JOB DID NOT REQUIRE INSTALLATION OF A SUMP PIT WHICH WOULD ADD TO THE COST. THEY WERE THE ONLY COMPANY THAT DIDN''T TELL ME THE FAILINGS OF OTHER COMPANIES, BUT ONLY WHAT THEY WOULD DO FOR ME - I LIKED THAT. THEIR SALESMAN WAS VERY GOOD AND PROFESSIONAL. THE CREW THAT DID THE WORK WAS VERY GOOD AND KNEW WHAT THEY WERE DOING. I THINK THEY COULD HAVE PREPARED US MORE FOR THE AMOUNT OF DUST THAT THE WORK CREATED AND SHOULD BE EXPECTED WITH THIS KIND OF WORK.
Description of Work: INSTALLED A DRAIN TILE AROUND INSIDE BASEMENT WALL. THIS INCLUDED BREAKING OUT CONCRETE WITH JACK HAMMER, TRENCHING, INSTALLING DRAIN TILE AND GRAVEL AND RE-CEMENTING BASEMENT FLOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

KATHLEEN S.
09/2002
2.0
basement waterproofing
  + -1 more
THE PERSON I TALKED TO ON THE PHONE WAS FINE. THEY GIVE YOU A WINDOW OF WHEN THEY WILL ARRIVE. MY WINDOW WAS BETWEEN 1:30-3:30. AT 3:50 I CALLED AND THE WOMAN IN CUSTOMER SERVICE WAS SOMEWHAT RUDE. SHE SAID, "DO YOU WANT ME TO CALL THE TECH OR NOT?" I SAID OF COURSE. THEN THE SERVICE MANAGER CALLED AND WAS VERY SARCASTIC. HE SAID THEY WERE TRYING TO CALL. I DO HAVE PRIVACY MANAGER, BUT THEY NEVER LEFT THE MESSAGE SO I COULD PICK UP. THE SERVICE MANAGER THEN SAID THE TECH WOULD BE THERE WITHIN THE HOUR. HE STILL WASNT THERE. I THEN CALLED THEM BACK AND THEY SAID THE TECH WAS A FEW MINUTES AWAY. ONCE AGAIN THE SERVICE MANAGER SAID THE TECH HAD TRIED TO CALL. THEY WERE ARROGANT AND HAUGHTY ACTING.
Description of Work: ESTIMATE FOR WATERPROOFING

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from U.S. Waterproofing
FOLLOW UP INDICATED THAT THE TECH TRIED TO CONTACT THE CUSTOMER WHEN THEY WERE RUNNING LATE, BUT THE "PRIVACY MANAGER" GAVE THE APPEARANCE THAT NO ONE WAS HOME. PRIVACY MANAGERS CREATE PROBLEMS IN COMMUNICATION WITH CALLS THAT ARE NOT ON YOUR APPROVED LIST. CONSUMERS MUST UNDERSTAND THE DOWNSIDE OF USING THIS DEVICE.

Cynthia C.
03/2002
5.0
basement waterproofing
  + -1 more
THEY DID WORK FOR US 15 YEARS AGO SO THIS JOB WAS COVERED BY THEIR GUARANTEE AND WE WERE NOT CHARGED. IT WAS VERY HASSLE FREE.
Description of Work: REPAIRED A CRACK IN OUR FOUNDATION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

81 Remington Rd, Schaumburg, IL 60173

http://www.uswaterproofing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Concrete Leveling,
Water Heaters

FAQ

U.S. Waterproofing is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

U.S. Waterproofing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, U.S. Waterproofing offers free project estimates.
Yes, U.S. Waterproofing offers eco-friendly accreditations.
Yes, U.S. Waterproofing offers a 5% senior discount.
No, U.S. Waterproofing does not offer emergency services.
Yes, U.S. Waterproofing offers warranties.
U.S. Waterproofing offers the following services: Basement Waterproofing, Foundation Repair, Epoxy Injection - Crack Repair, Drain Tile Systems, Foundation Wall Membranes, Window Well Drains, Window Well Covers, Concrete Floor Installation, Concrete Floor Replacement, Crawl Space Liners, Battery Operated Sump Pumps, Backup Sump Sumps, Yard Drainage, & Bowing Wall Bracing.
Sewer Back Up.

Contact information

81 Remington Rd, Schaumburg, IL 60173

http://www.uswaterproofing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day