The Real Seal LLC

Basement Waterproofing, Foundation Repair, Wells and Pumps,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

2015, 2016, 2017, 2018, 2019, and 2020 Super Service Award Recipient. Do we ever stop?? NO! We are an HONEST Basement Waterproofing and Foundation Repair company with a simple philosophy: Happy Employees Make Happy Customers. Our customer service is second-to-none. Please call our office to schedule an estimate at (847)-769-8240

Business highlights

14 years of trusted experience
Family Owned & Operated

Services we offer

Foundation Crack Repair Drain Tile Installation Sump Pump Installation/Replacement Window Wells & Drains Exterior Wall Seals Battery Backup Systems Carbon Fiber Installation Foundation Repair Foundation Piering, Push Piers, Helical Piers I-Beam Replacement/I-Beam Supports Egress/Basement Windows Concrete Leveling/Polyjacking

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

5.0244 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 151-175 of 244 reviews

Sharon L.
10/2016
5.0
basement waterproofing
  + -1 more
Very well. Technician needed to come earlier than scheduled which worked out well for me. Estimate was done quickly and was explained. He also left me a folder with information. I received a follow-up email.
Description of Work: Estimate for stopping seepage in basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Real Seal LLC
Thank you, [Member Name Removed]! We always make communication a top priority.

Sara B.
10/2016
5.0
foundation repair
  + -1 more
Extremely pleased with the process from start to finish. Joel thoroughly inspected the entire interior and exterior of the house and pointed out another large crack in the basement that we didn't even know about. He also arranged for a complete laser measurement of the space to be carried out to insure that there had been no significant settling contributing to the cracks, which they will keep on file for future reference. The work to repair the cracks was carried out exactly as described (no "surprises"). I was impressed with the knowledge and the professionalism of everyone I encountered and would not hesitate to use the company again.
Description of Work: Repair of foundation cracks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from The Real Seal LLC
Thank you, [Member Name Removed]. We believe being thorough and straight-forward is the best way to grow. We appreciate the feedback!

Julianne M.
09/2016
5.0
plumbing, basement waterproofing, foundation repair
  + 1 more
We got numerous quotes to fix our bowing basement wall with a surprising number of differing approaches. We went with Real Seal because they seemed knowledgeable and trustworthy. They communicated well regarding expectations and schedule, and completed the work exactly when and how they said they would. My husband wasn't aware that we had contracted with them during a $300 promotional offer, and he overpaid them. They actually refunded the $300 difference to us. Very upstanding of them!
Description of Work: Stabilize a bowing basement wall and fill cracks in basement wall

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,300

Response from The Real Seal LLC
Thank you for the wonderful words, [Member Name Removed]. We always will do what is right and were happy to refund the $300 difference.

john C.
09/2016
5.0
plumbing
  + -1 more
Very Professional and he knows his stuff!!!!
Description of Work: Foundation Inspection and Drainage consulting. Laser Measuring of the foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Real Seal LLC
Thanks, [Member Name Removed]! Happy to have performed a successful inspection and help you to learn more about your home!

Debbi L.
09/2016
5.0
basement waterproofing, wells
  + 0 more
George and Louis were perfectionists and very hard workers. After the job was done, you wouldn't have known that anyone was in the house. Completely cleaned up after themselves. I will only call The Real Seal in the future! Thank you!
Description of Work: This company was great from start to finish. Joel came out to check out the water problems we were having in the basement with the window well and some flooding. He was very patient and knowledgeable and didn't rush. He did not try any scare tactics and did not try to up sell which I really appreciated. George and Louis came out to do the work a few weeks later. They explained everything that they were doing. We had a new drain put in our window well, a new sump pump dug out and put in our basement. A new drain running out to our yard, that you can barely see. Replaced an old sump pump in our utility room and added a back up battery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,950

Response from The Real Seal LLC
Thank you so much for the wonderful words, [Member Name Removed]. George and Luis will be thrilled to hear you were satisfied, and Joel as well. We will continue to strive for the best.

Mia N.
08/2016
5.0
basement waterproofing
  + -1 more
They did a great job. They were responsive, flexible with our schedule, and more importantly fixed our seepage problem.
Description of Work: After heavy rainfall the water began acculmating in the basement. We had just renovated the basement with brand new carpet and drywall and it flooded 2 times after another contractor failed to fix the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Real Seal LLC
Thank you for the wonderful review, [Member Name Removed]! We are happy to have served you well.

Lucy H.
08/2016
5.0
basement waterproofing
  + -1 more
Representative inspected the window wells - determined that clogged drains were the likely issue - he cleared around the drains, opened up the clogged holes and gave me a couple of tips to avoiding problems in the future. Very timely, professional, knowledgeable, and did not charge me for his time.
Description of Work: Inspect issues with window wells/water entering basement

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Real Seal LLC
Thanks for the feedback, [Member name removed]! We are always available to help customers SOLVE their problems, not take their money unnecessarily.

Georjanna A.
08/2016
5.0
basement waterproofing
  + -1 more
Ben was responsive; on time and very friendly. He estimate right away. He even came back when we discovered issues we didn’t know about. Louis was on time, punctual and friendly and did a great job as well. I am looking forward to a dry basement.
Description of Work: Seal a window well and window sill, patch cracks and a tie rod hole in foundation wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from The Real Seal LLC
Thank you for the wonderful review, [Member Name Removed]! We will let Ben and Luis know about your feedback. They will appreciate the compliment.

Sophia K.
08/2016
5.0
foundation repair
  + -1 more
Arrived on time, got the work done.
Description of Work: Exterior foundation crack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,235

Response from The Real Seal LLC
Thank you, [Member Name Removed]. We are very serious about our punctuality.

Jeffrey K.
07/2016
5.0
foundation repair
  + -1 more
Arrived on time & did a very professional job.
Description of Work: Repair 3 basement foundation cracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from The Real Seal LLC
Thank you for the feedback, [Removed Member Name]. We always strive to be on time and professional.

Stu G.
07/2016
5.0
basement waterproofing
  + -1 more
George was right on time @ 7:45 am. He reviewed the site & what he was going to do and got right to work. Was able to do the work without removing my radon sheeting which sated service call. Super neat. Highly recommend Real Seal & George.
Description of Work: Cleaned and repaired a 3 foot crack in our crawlspace that would leak when it rained .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from The Real Seal LLC
Thanks so much, [Removed Member Name]. I will be sure to let George know, he loves hearing from customers.

charles O.
07/2016
5.0
basement waterproofing
  + -1 more
Joel the estimator was great. Very on the ball and knowledgeable. George the technician was also great, while he was late, he called as soon as he knew. He was very courteous and showed us the progress as he worked through the job. The end result was great!
Description of Work: Crack repair around pipe in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from The Real Seal LLC
Thank you for the feedback, [Removed Member Name]. We are glad you had a positive experience from beginning to end!

Liz M.
07/2016
5.0
basement waterproofing
  + -1 more
Wow, this was totally worth it. Joel came out within two working and inspected the basement and the foundation outside. He gave us some great advice about getting rid of the smell and good humidifiers, and he put our minds at ease. Joel and Real Seal are professional, easy to work with, and worth the money for the inspection.
Description of Work: Basement Inspection for a musty smelling basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Real Seal LLC
Thank you for the wonderful review, [Removed Member Name]. We are glad to have helped ease your mind!

Laura K.
07/2016
5.0
basement waterproofing
  + -1 more
Job was done in a timely and professional manner, Lowee & George arrived on time. Both areas were somewhat difficult jobs – one was lay the AC & the other required digging to the bottom of the foundation, this was done by hard & was an all day job. Both men worked very hard. They Cleaned up the area nicely when finished. They were polite & showed me each step that my did.
Description of Work: Seal cracks along I beam in basement from exterior seal cracks along sewer pipe basement from exterior.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

Response from The Real Seal LLC
Thank you very much, [Member Name Removed]. We will pass this info to George and Luis. They will be happy to hear you were pleased.

Patricia M.
07/2016
5.0
foundation repair
  + -1 more
Initial meeting was excellent – to the point, quick and not trying to push sales, had additional seepage prior to repair date, and Austin was able to quote me on that so the work could be completed on same day as foundation cracks were sealed.
Description of Work: Fix 2 foundation cracks to stop seepage in basement repair patch roughly 32 feet outside on where foundation is under ground and seepage Gomes - in dug approx 1 ft deep and patch/seal along foundation wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from The Real Seal LLC
Thank you so much for the excellent review, [Removed Member Name]. We are happy to have served you well. Please let us know if we can be of any further help.

Kevin K.
06/2016
5.0
basement waterproofing
  + -1 more
Great, service was awesome & the job was done great very professional & nice.
Description of Work: Dug a hole & sealed a wall where it was leaking in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from The Real Seal LLC
Thank you for the kind words, [Member Name Removed]. We are always happy to hear from our customers.

NORM K.
05/2016
5.0
plumbing, basement waterproofing
  + 0 more
The service was 2 years ago and it has held up since then! I was pleased with the pricing. The owner, Austin, was with the crew, which helped the project go smoothly. He was involved and watched the work throughout the service.
Description of Work: They repaired some foundation and seem leaks in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from The Real Seal LLC
Thank you for the wonderful review, [Member Name Removed]! We stand by our work and are happy to stand the test of time!

David D.
05/2016
5.0
foundation repair
  + -1 more
Good. They arrived early and worked hard & fast. Finished in less than estimated time. They were very nice.
Description of Work: Sealing of multiple cracks in the foundation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,050

Response from The Real Seal LLC
We appreciate the feedback, [Member Name Removed]. Thank you for being a customer!

Roger M.
05/2016
5.0
basement waterproofing
  + -1 more
We chose to go with a different company for our crawl space waterproofing, but I just wanted to say how wonderful Joel, Ben, Erica & everyone at The Real Seal was with us. We do not live at the property so we had a little unorthodox situation but Erica made sure we were kept very much in the loop when the estimate took place at our house. Joel personally called me & went through what he thought we needed. He even came back and spent a full hour with my husband at the property when we flew in to view the personally view the space. My husband chose to go with a different provider, but we really appreciated and respected The Real Seal's professionalism and flexibility. I would HIGHLY recommend.
Description of Work: Detailed estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Real Seal LLC
Thank you very much for the review, [Member Name Removed] & [Removed Member Name] . We appreciate the feedback! We will pass the information along to everybody involved.

Douglas B.
05/2016
5.0
foundation repair
  + -1 more
On time, reasonable price, did a great job.
Description of Work: Repair of foundation crack leaking water into basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from The Real Seal LLC
Thank you for the review, [Member Name Removed]. We appreciate the feedback.

Linda M.
05/2016
5.0
foundation repair
  + -1 more
The job went well – it was explained well to us- very professionally done – thank for the great job!
Description of Work: 3 cracks in foundation were epoxies – one indoor/one outdoor/one in garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Real Seal LLC
Thank you for the feedback, [Member Name Removed]. We strive for professionalism and satisfying our customers!

Brenna M.
04/2016
5.0
basement waterproofing
  + -1 more
From the estimate with Joel, who did not try to up sell me anything, and did not try to scare me with other problems I "might" have , the process was very easy. Scheduling of the work was within a few days of my call. The technician that came out was very, professional, courteous and pleasant. We are waiting awhile to have our wall repaired until we get a few good rain storms, but so far we have no more leaks in that area.
Description of Work: Repaired and sealed one large crack in foundation from floor to ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from The Real Seal LLC
Thank you for the wonderful review, [Member Name Removed]. We will pass the info along to Joel, he will love hearing it. We always strive to do what is best for our customers.

JEAN B.
03/2016
5.0
foundation repair, plumbing
  + 0 more
Ben came out within 2 days of my call and explained the process a company and warranty. Repair done within a week and done neatly, thoroughly George(2) explained process and showed me how it works.
Description of Work: I was aware of one crack in foundation. I looked at several options, including installing sump real seal sounded like a good solid repair process. The came out immediately, and on inspection found a second crack that not been overlooked by me and many others prompt, professional, thorough, explained process Well. Arrived at house as Promised, fixed cracks and also offered some good advice about drainage issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from The Real Seal LLC
Thank you for the kind words, [Member Name Removed]. We are happy to have helped you thoroughly find the issue and have it repaired. Have a fantastic day!

Maya K.
03/2016
5.0
basement waterproofing, foundation repair
  + 0 more
Ben came out to provide an estimate. He was very professional, timely, explained the work to be done, and was able to schedule the work at a time that was convenient for me. George came out and performed the work. He was on time, very professional, and explained what he was going to do in detail. He showed me how the products work and called me over at various critical points in the process so that I could see how the cracks were being filled. So far the area is dry despite the wet weather we've had and I am pleased with the work that was done.
Description of Work: Sealed 3 foundation cracks, 2 in the basement and 1 in the sub basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Response from The Real Seal LLC
Thank you for the feedback, [Member Name Removed]. We always strive to make the repairs as convenient as possible and explain it so everybody understands the work being done. Please feel free to contact us with any questions.

TED B.
02/2016
5.0
basement waterproofing, plumbing, wells
  + 1 more
I am in a new construction house and had a water leak in my basement. The representative came out to evaluate the situation, checked the sump pit, the drain tiles and the exterior for cracks. Turns out the problem had to do with flashing and caulking. The builder has ultimately fixed the problem. The representative who came out was very responsive: prompt, courteous and accommodating, spending time investigating the possible source of the leak. While we did not use their services, I was impressed by the thoroughness and effort. I would highly recommend you have Real Seal look at your issue and recommend a solution. Should I ever have need of their service I would not hesitate to use them.
Description of Work: Evaluated a water leak in basement

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Real Seal LLC
Thank you for your review, [Member Name Removed]. We appreciate the feedback and always try to find the root of the problem, even if it is not our service. Please do not hesitate to call us with any questions.

Contact information

624 Estes Ave, Schaumburg, IL 60193

http://www.TheRealSeal.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Wells and Pumps,
Drain Pipe Installation,
Egress Windows,
Concrete Leveling

FAQ

The Real Seal LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

The Real Seal LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, The Real Seal LLC offers free project estimates.
No, The Real Seal LLC does not offer eco-friendly accreditations.
Yes, The Real Seal LLC offers a 5% senior discount.
No, The Real Seal LLC does not offer emergency services.
Yes, The Real Seal LLC offers warranties.
The Real Seal LLC offers the following services: Foundation Crack Repair Drain Tile Installation Sump Pump Installation/Replacement Window Wells & Drains Exterior Wall Seals Battery Backup Systems Carbon Fiber Installation Foundation Repair Foundation Piering, Push Piers, Helical Piers I-Beam Replacement/I-Beam Supports Egress/Basement Windows Concrete Leveling/Polyjacking
NA

Contact information

624 Estes Ave, Schaumburg, IL 60193

http://www.TheRealSeal.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM