Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Services we don't offer

.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.2555 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
15%
3
9%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
3.6
professionalism
4.4
responsiveness
4.5
punctuality
4.4

Filter reviews by category

Showing 526-550 of 555 reviews

JASMINE V.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: we requested a quote for them to come out and jet wash the sewer but the cost was too high. they were quick and very polite

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jeremiah D.
06/2014
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: routed main sewer line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

gislaine C.
06/2014
2.0
plumbing, wells
  + 0 more
Never use again
Description of Work: Sump pump making loud beeping noise and he discovered not plugged in. However I was told estimate was free on phone. Not true he charged a service call and told me he went beyond an estimate and that I should have known!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$169

Response from Roto-Rooter Plumbing & Water Cleanup
We appreciate your feedback regarding your recent experience. Because there are many different factors that play into our pricing structure, we would like to gain a better understanding of the nature of your call. I have submitted this to the General Manager in Chicago, Joe DeLauder. You can expect to hear from a member of his management staff Pat Swanson Customer Satisfaction Manager

William C.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Rosana M.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven P.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: We used the Roto Rooter located in Machesney Park the day after Easter for a very clogged main drain. I called first thing in the morning, and a service person was in my home in 30 minutes. I believe his name was Craig. The problem was solved. Both main drain connections (laundry and kitchen) needed attention. The problem was solved in about an hour. I was very happy with the service and the knowledgable service person.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael Y.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I dropped wash rag in toilet as it was flushing. He rodded it out in less than 10 minutes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Sylvia D.
01/2014
2.0
plumbing
  + -1 more
.
Description of Work: I used ROTO-ROOTER PLUMBING AND DRAIN SERVICES.
Rating CategoryRating out of 5

margaret M.
08/2013
5.0
plumbing
  + -1 more
great
Description of Work: changed out the basket in sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen D.
06/2013
4.0
plumbing, water heater repair
  + 0 more
Good
Description of Work: Replace heating coil for the hot water heater

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$310

Don M.
04/2013
3.0
plumbing, wells
  + 0 more
Costly.
Description of Work: Sump pump replacement

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$700

Katherine E.
03/2013
5.0
plumbing
  + -1 more
ink t
Description of Work: After a weekend of trying to "do-it-yourself" plumbing project, my husband gave up and I called Roto-Rooter bc of their good reviews on Angie's List. I called before noon and a guy was out by 2. The project ended up being better for another one and then he came out within the hour. We had old galvanized pipe in the basement from our laundry sink to the sewer pipe that needed to be replaced. The price was very reasonable and the project is completed! He was very polite and did a great job. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Deborah B.
11/2012
5.0
plumbing, water heater repair
  + 0 more
ime when I
Description of Work: I wanted to get an estimate to plumb my bathroom sink. The water smelled old every time faucet is turned on. The plumber returned my call very shortly after I left the above message. The first suggestion after hearing my problem was to replace my water heater. I thought that was strange (before he'd investigated the problem area). He arrived on time (even asked if he could arrive at an earlier time since he would be in my area sooner than he'd planned). Upon investigating the issue, suggested the replacement water heater, provided the model, mfr, and price of one his company installs (for my review/decision later). After explaining the importance of other work that would help to alleviate the smell problem, I'd asked for a written estimate, so I could decide later whether to schedule an appt for the installation. I felt the problem with my bathroom piping system wasnt an emergency, nor could I afford replacement of my water heater along with the other plumbing work the company suggested. But I appreciate his honesty and integrity to get me the information I requested in a short period of time. I plan to use the company soon. I am considering other "bidders" at this time. It is always a good idea to have more the a few considerations when planning structural (water/gas/electric) repair work. I want to plan carefully and if the company is honest with me, my decision is easier.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel W.
11/2012
1.0
drain cleaning
  + -1 more
Sorry, see above.
Description of Work: I have to say, I don't usually write reviews if the services are not satisfactory, but this was particularly bad. They gave me a window of 2 hours. Although they called me with updates that the tech would be late, he ended up being about 3 hours late. Then, took one look at the clog in my sink and said he couldn't do it, needed an air gun to unclog sink. About 1 hour later, new guy showed up, gave me a really high estimate, like crazy high. When my tongue went back in my mouth, he asked me what I would like to pay. Told me why they are so expensive, very unprofessional. I will not call them again. Did not use them.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0


Ashish G P.
11/2012
4.0
plumbing, drain cleaning
  + 0 more
It was a pretty good experience.
Description of Work: They flushed my sewer system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

gene G.
07/2012
5.0
plumbing
  + -1 more
as described by plumber
Description of Work: cleared main drain

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

April R.
06/2011
5.0
plumbing, drain cleaning
  + 0 more
The work was perfect
Description of Work: They came when they said they would. The work was done perfect. My mom had flushed a top to a cleaning product down the commode she had been plunging the commode for over a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JONATHAN R.
03/2005
4.0
plumbing, sewer cleaning
  + 0 more
PRICE WAS VERY EXCESSIVE.
Description of Work: SEWER LINE CLEANING FROM HOUSE TO STREET. ROUTINE PERIODIC CLEANING.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$270

LAUREL & SCOTT L.
10/2003
4.0
plumbing
  + -1 more
OVERALL GOOD SERVICE
Description of Work: PLUMBING

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Glenn K.
05/2003
1.0
sewer cleaning
  + -1 more
unknown
Description of Work: THEY WERE SUPPOSED TO CLEAN OUT SEWER LINE AND DO SOME ADDITIONAL WORK ON FLOOD CONTROL SYSTEM.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$130

NICHOLAS M.
06/2002
5.0
plumbing
  + -1 more
unknown
Description of Work: EARLY ON SUNDAY MORNING THEY CAME OUT AND FIXED A P TYPE DRAIN. IN ADDITION THEY DETERMINED THAT A RAG HAD BEEN LODGED INTO A TRASH COMPACTER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

TERESA S.
05/2002
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: UNCLOGGED THE LAUNDRY/ KITCHEN DRAINAGE LINE. OUR PIPES ARE VERY OLD. VERY GOOD WORK,WAS ON TIME, GAVE US A ESTIMATE BEFORE THE WORK, CLEANED UP AFTERWARDS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DON S.
03/2002
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: RODDED SEWER LINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219.95

GLORIA L.
10/2001
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: RODDED OUT MAIN LINE FROM OUTSIDE CLEAN OUT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

VANESSA R.
08/2001
5.0
plumbing, drain cleaning
  + 0 more
THEY CAME AND DID THE JOB
Description of Work: THEY UNCLOGGED A DRAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2300 Hammond Dr, Schaumburg, IL 60173

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.
.

Contact information

2300 Hammond Dr, Schaumburg, IL 60173

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day