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Rice Heating & A/C Inc

Heating and Air Conditioning, Water Heaters

About us

Contact us now to learn how a reliable new comfort system from American Standard Heating & Air Conditioning can make your home more efficient & comfortable and deliver cleaner air for your family.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Air conditioning & heating. Water Heaters

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
15%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-20 of 20 reviews

Lynn C.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Late on a Saturday we found out our air conditioning had gone out. Sunday morning we called Rice Heating & Air Conditioning to ask if someone could come out. A few minutes later Joe Rice called us back. I expained our problem and not only did he come out in a few hours from our original call but he was able to find the problem and replace the part that had burned out. Of course it was supposed to be 95 that day so we really appreciated his promptness and expertise. We have used Rice many times over many years and will continue to use them.
Description of Work: Air Conditioning Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$353

Jori S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
excellent, professional, no-nonsense company! Mr Rice and staff were wonderful and easy to deal with!
Description of Work: new Hvac unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

marvin S.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Yung K.
03/2017
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
We have used them for the past 20 years. I can find somebody cheaper, but he has been working on that building for a long time. They have the keys to my building and the boiler room. They know the system. I don't have to be there and that's the key thing. Their cost of the inspection could be a little lower. They always answer their phone calls, but coming out for service can take awhile.
Description of Work: They did an annual inspection on the boiler and water heater for a building that I manage. They also replaced some parts and did a minor repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Thomas A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon R.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I've heard about them through Angie's List and through the manufacturer's website. It was fine the last time. I've had no issues with their service. They're very knowledgeable.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ronna L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are very prompt, informative, knowledgeable, let us know how often we need to get it cleaned, and let us know the best maintenance plan for it.
Description of Work: They cleaned our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim J.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Arrived as scheduled on time. Installed new A/C without any complcations or hidden fees. By far the lowest estimate we received. Very pleased with the unit and installation. We would use them again.
Description of Work: Installed new A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,700

RICHARD L.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
We were looking for the lowest bid, and they were by far the lowest. They were very prompt and the quality of the work was good. Bob Rice came out to do the quote and he was excellent. I would consider using them again in the future.
Description of Work: They installed a kitchen hood vent that vented to the outside.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Matt M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything works good
Description of Work: Replace motor and bracket

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Elliott M.
06/2013
4.0
heating & air conditioning/hvac
  + -1 more
I contacted company on a sunday hoping to get ahead of Monday morning call requests. I heard nothing until I call on Tuesday and asked about status. I was told they would locate service ticket and call back. Phil Rice (owner) called back and said that they had a high volume of calls. We agreed to an appointment for the following Friday afternoon--after 3:30. When I had not heard from Rice by 5pm on Friday, I called them. They said they could not come out because the air temperature was too low. When asked why no call, Phil Rice said, the girl that was supposed to make calls was off that Friday. (Memorial Day Weekend) The air temperature was forecasted on Thursday evening to be in high 50's so I knew then that they would not come. Why it took them so long to figure out and call I don't know. The negative was balanced out by service tech Tony who was professional, arrived on time and went through the diagnosis. He also gave a complete analysis of status of our unit. The primary difficulty seemed to stem from poor communication and poor anticipation of the temperature change.
Description of Work: Checked AC and put freon in unit. checked filter and registers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$105

Sharon R.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
After getting several estimates, we decided to go with Rice because they didn't try to and quot;overselland quot;. (We didn't feel pressured into buying the more expensive product.) Even though their estimate was the most expensive, they agreed to come down in price to be competitive with the other estimates. The crew showed up at exactly the time I was told they would be there, and they worked non-stop until the job was finished. They cleaned up when they were done and were very professional. We are very happy with the work provided and will definitely use them to do regular maintenance service on our new furnace and AC.
Description of Work: Replaced furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Ted A.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great service, excellent price - they have great experience. American Standard dealer - which is the best production out there. Just a pleasure working with the original owner. His son is taking over the business. He's been working out of Schaumburg for some 40 plus years. I will update this after they complete their work.
Description of Work: Estimate for Heating and A/C system replacement

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eliza W.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tony came out within an hour of calling and fixed our problem with just a cleaning and some TLC. He was very informative and was so kind to my inquisitive young children. I look forward to scheduling my furnace maintenance next year BEFORE I have a problem!
Rating CategoryRating out of 5
Yes, I recommend this pro

Nimmi S.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I had been considering changing the furnace and A/C for last few years because 1. The temperature was not uniform across the house 2. My electric and gas bills were quite high despite new windows and good insulation across the house So finally this year I decided to go ahead with this. First I researched into various products in the market. I had various vendors come and give me their quotes and some of them were very good (Rice Heating and Cooling, Arlington Hts. Heating and Cooling, Besco Air, Home Comfort Systems in Bolingbrook) and others that I would never contact again. One sad thing that I experienced was the attitude of some of the vendors towards a woman buyer. They just assumed that women are ignorant and could be taken for a ride. They need to understand that the ratio of ignorant vs knowledgable is the same for both men and women. I went with Rice Heating and Cooling and am very satisfied with their professionalism and quality of work. They were courteous too and addressed all my concerns. Phil, Joe, Doug and Tony, thanks a lot for your good work and giving me a comfortable temperature across the whole house.
Description of Work: Installed a new American Standard Furnace and A/C plus a new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Karen F.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Cleaned furnace without me asking, they are responsible and professional, "as always".
Description of Work: Cleaned furnace and replaced igniter. Call 24/7 service, sent repairman first thing in the morning, but I wasn't home. Since no appointment had been made. Office called, made arrangements on his way home, the technician met my dad (could have charged a lot more), at my house and made repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

William S.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
It went as usual for Rice. Very professional and thorough.
Description of Work: Annual cleaning and preventative maintenance on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EDWARD P.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are very good. We have had them do a lot of work for us. They put in our heaters and the check them out every year. They are very, very good.
Description of Work: They installed heaters for us in our basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

William S.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Rice has been servicing our Furnace and A/C for eight years. Extremely competent. Our equipment is 26 years old and they have kept it running with inexpensive repairs, and they have avoided the big ticket fixes. Our furnace is on it's last legs but they got us another year out of it when they could have easily sold us a new system.
Description of Work: This year the only service was a cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

EDWARD P.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
The work was wonderful - they arrived when they said they would - they were knowledgeable and cleaned up well after themselves.
Description of Work: We got an American standard furnace model and auto track sensor hook up for an air humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,960

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    Rice Heating & A/C Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Rice Heating & A/C Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Rice Heating & A/C Inc does not offer free project estimates.
    No, Rice Heating & A/C Inc does not offer eco-friendly accreditations.
    No, Rice Heating & A/C Inc does not offer a senior discount.
    Yes, Rice Heating & A/C Inc offers emergency services.
    Yes, Rice Heating & A/C Inc offers warranties.
    Rice Heating & A/C Inc offers the following services: Air conditioning & heating. Water Heaters

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed