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Pipe-Line Plumbing Services, Inc.

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Full service plumbing repair and remodel company. Family owed and operated for over 30 years. Prompt Professional Service at reasonable cost. Free estimates on most remodel projects. Competitive hourly rates. Flat rate pricing is available

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Services offered are: Drain Cleaning, Water Heaters, Sump Pumps, Ejector Pumps, Faucets, Sinks, Outside Spigots, Etc....

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

JOHN H.
03/2014
3.0
plumbing
  + -1 more
We called and explained that the shower faucet only ran hot water, and that there was a leaking valve in the basement. They explained that there would be a $165 charge for the first hour, and $25 for each subsequent 15 minutes. One of their plumbers called us within an hour and scheduled the appointment for the following day. They arrived at 12:30 pm, within the two-hour appointment window. After 30 minutes they diagnosed the problem with the shower but had to go get a new mixer valve since they did not have one in their van. They returned an hour later at 2:00 pm and replaced the mixer valve and the leaking valve in the basement, finishing up at 3:00 pm. The total charge was $481.06, which included a $30 discount. They charged us for 3.75 hours of labor; parts were $71. The total time from 12:30 pm when they arrived, to 3:00 pm when they finished was 2.5 hours. The extra 1.25 hours must have been for travel time from their previous job to our home. (It should only take 30 minutes to travel from their office to our home.) Note that they charged for the hour spent getting the part. I can't say the price was unfair, but I believe it was excessive given the work performed. Their pricing policy gives them an incentive to not carry parts with them, since they charge for the time spent getting them. I also feel that travel time should be billed at a lower rate, if at all.
Description of Work: Replaced mixer valve in shower; replaced angle stop by water meter

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$481.06

emmanuel M.
02/2013
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
I recently had the pleasure of working with Kevin at Pipeline Plumbing. I had water coming back up in my basement and after explaining the situation and sending some pictures Kevin said that my plumbing was backed up and that it most likely just needed to be rodded. He came over that afternoon and rodded the plumbing lines. I felt like the price was fair and he cleaned up after himself, job well done. Kevin has also installed a shower bath surround in my master bath. Once again I thought the price was fair and the quality of the work was phenomenal.
Description of Work: I had my plumbing rodded and he installed a shower bath surround for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN C.
02/2013
5.0
plumbing, sewer cleaning
  + 0 more
They waited patiently for the inspectors to come out because the inspectors were late. They are knowledgeable about the village code of Schaumburg . They were prompt and once they started, they made sure everything was working properly and it was in a timely fashion.
Description of Work: They were to unclog my sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Diane S.
08/2010
5.0
plumbing, drain cleaning
  + 0 more
I called and a lady immediately answered the phone. I then explained the problems I was having. They were able to price out the complete service call over the phone. This was very helpful because I knew from start to finish exactly what I was going to spend. They were prompt, professional and have very competitive pricing. I would recommend them to my family and friends.
Description of Work: This company provided me with drain cleaning services and some minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    unknown, Schaumburg, IL 60168

    www.pipe-lineplumbing.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Natural Gas Lines,
    Wells and Pumps,
    Water Coolers,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Pipe-Line Plumbing Services, Inc. is currently rated 4.5 overall out of 5.

    Sunday: 7:00 AM - 5:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Pipe-Line Plumbing Services, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Pipe-Line Plumbing Services, Inc. offers free project estimates.
    No, Pipe-Line Plumbing Services, Inc. does not offer eco-friendly accreditations.
    No, Pipe-Line Plumbing Services, Inc. does not offer a senior discount.
    Yes, Pipe-Line Plumbing Services, Inc. offers emergency services.
    Yes, Pipe-Line Plumbing Services, Inc. offers warranties.
    Pipe-Line Plumbing Services, Inc. offers the following services: Services offered are: Drain Cleaning, Water Heaters, Sump Pumps, Ejector Pumps, Faucets, Sinks, Outside Spigots, Etc....

    Contact information

    unknown, Schaumburg, IL 60168

    www.pipe-lineplumbing.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM