Your #1 Certified Roofing Experts Specializing in Residential Roofing & Innovative Solar Energy Solutions - Designed with Pride & Installed With Care. #AlwaysRising
Business highlights
17 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
New Roof Installations, Roof Repairs & Upgrades, Solar Roofing Systems. We specialize in Asphalt and Flat Roofs.
Description of Work: They put the roof on my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Phoenix Exteriors Roofing & Solar
Thank you for the grading Mr. [Member Name Removed]. We appreciate your business years ago and hope to satisfy any questions / concerns you have for the future. We will be reaching out to our old customer base next year when we start offering our new solar division. We also do Windows & Siding too if you or your friends/family need an estimate on that kind of work Thank you again!
Peter S.
04/2016
4.0
roofing
 + -1 more
unknown
Description of Work: Phoenix did a great job working with the insurance company to get a new roof installed on our house. Some of the work they did was a little sloppy and rushed, but they did come back and fix the issues.
Rating Category
Rating out of 5
Yes, I recommend this pro
Caprice M.
03/2016
4.0
roofing
 + -1 more
It was fine. They were late.
Description of Work: They inspected the roof, popped some nail holes and looked around the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
punctuality
3.0
Yes, I recommend this pro
$89
CASMEIR K.
09/2015
5.0
roofing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Justin L.
07/2015
5.0
roofing
 + -1 more
unknown
Description of Work: I had a roof leak. Ended up being WAY more work than I expected for the price. Guy really knew what he was doing. I was very happy. Been almost a year and everything is holding up well. When I can afford to replace the roof I will definitely be calling Phoenix again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Shawn M.
01/2015
2.0
roofing
 + -1 more
Went bad.
Description of Work: Walked around my roof, took a 30 minute phone call on my roof and simply said I need a new roof. Thanks Captain but I called you to look at things that an inspector said to check out. He claims he didnt know what the inspector was refering to. Poof there went 90 bucks for 15 minutes of walking around...
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$90
Michael K.
01/2015
5.0
roofing
 + -1 more
They did a great job!
Description of Work: Replaced Roof on shed and repaired the roof on the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Phyllis W.
12/2014
5.0
roofing
 + -1 more
....
Description of Work: .....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Marsha C.
10/2014
2.0
roofing
 + -1 more
unknown
Description of Work: This was supposed to be a roof maintainance coupon. I have no known leaks, but my roof is at least 35 years old, so I wanted an inspection so I could know if it was in need of replacement. The first time the rep came he asked if I had a leak. I explained what I wanted done. He had no ladder with him and noted that the roof was steeper than he expected. He left and said he would be back. |I called after a week and said I would be out of town for 10 days but he could come back while I was gone. I returned and had no news from him. After 2 more weeks without word I contacted him and he said he had a death in the family and had been out of town. He came back again a week later and said he wanted another person to come with him to look at it. |A week later he returned at dusk and said he could not get hold of the other fellow. He brought a ladder and climbed up the roof himself and took a few pictures and explained what he found. He said it definitely needed to be replaced. We discussed potential costs and gave me a ball park figure of $10000. I said I wanted a written estimate detailing what was wrong and what they would exactly do, cost of materials, etc. He said I would get one. It is now 1 week later and still counting but still no estimate. | |It seemed as if he had no idea to begin with as to why he had been contacted to begin with. (The coupon offer I took.) This has been dragging on since the start of September. I don't doubt the roof is at the end of its life but there is no way I would hire them to do the work. I would have no roof for months if this is the way the company works.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$90
James R.
10/2014
4.0
roofing
 + -1 more
unknown
Description of Work: Originally they never contacted me until I filled out the Angie's list "have them contact me". They called me two hours later and came by a couple days later. He looked at the roof but did not do anything due to possible rain. Called me a week later to set an early morning time to come by. Called an hour after the time he was supposed to be at the house to say due to the frost he was going to come by later when the roof had time to dry out. He did show up and took care of all the minor problems we had. So, overall some problems with scheduleing but the work was completed to my satisfaction and I would probably use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$99
JOSHUA G.
09/2014
5.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STAN G.
09/2014
5.0
roofing
 + -1 more
unknown
Description of Work: Inspected and patched roof.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John C.
08/2014
4.0
roofing
 + -1 more
unknown
Description of Work: Checked the roof for leaks. Recommended that they send one of their best roofers to look at one trouble spot on the roof where a leak source could not be determined. Still waiting for him to show up. Also, waiting on a quote for new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$90
Gandhi K.
08/2014
1.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$89
Response from Phoenix Exteriors Roofing & Solar
Dear Angie's List, Here is the response of our assigned rep who was given this 'maintenance package' assignment... "He's a gentleman who wanted me to replace fascia (not roofing produce) with holes from squirrels on the spot and thought it was included in our maintenance package deal. I inspected and caulked his roof. He wanted an estimate to replace the fascia and and paint all trim which I sent him through acculynx. He had 2 plastic cracked skylights which I tried to caulk that were leaking. He expected me to have material to fix holes in the fascia (which siding material) which I didn't & would cost much more money." Mark J Bardo 630-336-1314 We would like Angie's List to remove this complaint as it is faulty, false and an invalid report of our business.
William K.
08/2013
5.0
roofing
 + -1 more
I like their professionalism.
Description of Work: I used Phoenix Exteriors and they charged about $10,000 to replace a roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Connie E.
05/2012
3.0
siding
 + -1 more
Initially, I had a good experience but overall no. I was upset that they just did the job before the ending of the year. And once they did the residing we never refer it to them again. They didn't call for follow up on the job or get any feedback with us.
Description of Work: They did residing to my house. They did a full pair off replacement.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$9,000
Jim E.
04/2012
1.0
awnings
 + -1 more
They never responded to my e-mail
Description of Work: They never responded to my e-mail
Rating Category
Rating out of 5
responsiveness
1.0
Response from Phoenix Exteriors Roofing & Solar
We would like this review removed. We do NOT do awnings. This customer is probably confused with another "roofer",
Atwood Condo Association A.
08/2011
4.0
roofing
 + -1 more
Phoenix came out to inspect the area and determine what was causing a small roof leak. The person that came out was friendly and professional, and he was good to give me alternatives to fixing some gutter flashing (suggested we could have just have our maintenance person do the job). He also answered my various roof questions. He temporarily covered the area in question until we could have it repaired, and it held through several bad rainstorms! The person came out on July 1, 2011, and my only complaint was that he then went on vacation for over a week, and my calls to the person he said to contact were not returned, or were returned very late, and he didn't have knowledge of the issue. It would have been nice for the guy who came out to let me know that he would be going on vacation, and then I would have not wasted my time trying to set up the repair until "my guy" came back. Ultimately, however, the person who came out to make the repair did a good job and the patch has held without any problems. I would call Phoenix again for additional roof repair if needed.
Description of Work: Service call to determine cause or roof leaking into a condo unit. Repair person coming out to patch roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Janet S.
06/2011
5.0
awnings, roofing
 + 0 more
It all went very well. They were on time and did an excellent job. It was all done in one day. It went exactly how they said it would. The inspection went very well, they were very professional. The roofers were at my house ahead of schedule on the day I got my roof. The work was done on time, the crew were very professional. They did the roof and cleaned every bit of the mess up before they left. The next day the contracter came out to check the work out and find out if I was satisfided with the work. I have more work that needs doing and I will be using this company.
Description of Work: My old roof was completely removed and a new roof was put on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$968
Valarie B.
07/2010
5.0
awnings, roofing, siding
 + 1 more
They were fast and we have no complaints. The guy that came in was really nice. I am pretty sure he was the owner. They were on time and finished the work when they were supposed to. They did the siding work in one day.
Description of Work: I hire this company to re-roof the garage and house. He installed new siding. He also replaced our awnings.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Solar Panels
FAQ
Phoenix Exteriors Roofing & Solar is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Phoenix Exteriors Roofing & Solar accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Phoenix Exteriors Roofing & Solar offers free project estimates.
Yes, Phoenix Exteriors Roofing & Solar offers eco-friendly accreditations.
No, Phoenix Exteriors Roofing & Solar does not offer a senior discount.
Yes, Phoenix Exteriors Roofing & Solar offers emergency services.
Yes, Phoenix Exteriors Roofing & Solar offers warranties.
Phoenix Exteriors Roofing & Solar offers the following services: New Roof Installations, Roof Repairs & Upgrades, Solar Roofing Systems. We specialize in Asphalt and Flat Roofs.