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Just In Time Heating & Air Conditioning Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Just In Time Heating, Air Conditioning, Plumbing & Refrigeration Inc. is family owned & operated, specializing in residential service, repair and replacement. We provide quality workmanship with professional, dependable and courteous service. Additional contact name - Janeen Henrichs.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Plumbing. Duct Cleaning, Dryer Vent Cleaning, Attic Fan Installation

Services we don't offer

Window Air Conditioners, Appliances.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.217 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
0%
3
0%
2
12%
1
12%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.1
responsiveness
4.4
punctuality
4.4
Showing 1-17 of 17 reviews

charles R.
07/2021
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Just wanted to say how impressed I was with Donovan and Matt from Just In Time HVAC company. They came to my house to look at my water heater. Within a minute they diagnosed my problem, then they explained different options that would fit my needs and my budget. They made it very easy, and after they explained the ease of it, I went for a tankless water heater. They set up an appointment, relit my pilot light, and even noticed that I was having trouble with my furnace exhaust pipe, as it was nearly had no rise to it, which he explained could cause carbon monoxide issues. He brought new pipe when he came to do the main job, which I might add they fixed as part of the overall job for free! Donovan was always looking to make sure his new work and my existing work would be safe and efficient. He noticed my intake gas pipe was only hand tight, he fixed that. He was always working, spotting, and figuring out what was the best for each spot, while Matt used his youth and strength to effortlessly lift everything up and down from the truck to my basement and back. Overall an amazing job, with a price point over a thousand dollars less than other quotes. If you have a heating or air issue, I would highly recommend you call JustInTime first and have them out. Well worth the time, well worth your money. Charles Rhoades
Description of Work: Water heater replaced
Rating CategoryRating out of 5
Yes, I recommend this pro

Olivia G.
02/2018
2.0
heating & air conditioning/hvac
  + -1 more
Service man, Jeff, was out. didn't have a part. He went back to get the part. He tried the part but it didn't work. He said he probably had the wrong part and had to order it. Jeff also recommended a plan that cost $180 to give us discounts on future service. Unfortunately, we purchased that. Next day, we got a call from their office and they said they had to order the part. The following day, a different service man, Tim, came out. He wanted to give us a quote on a new furnace. He said the company wasn't able to get the part. Meantime, my husband found the part on Amazon. Tim also said that Jeff wired things "backward" and that if they obtained the part it would cost $400 +. When their office called the person on the phone said the part would cost $1000, only if they found the part. Office claimed that the part was unavailable. Amazon cost for the part was under $200, including shipping and tax. My conclusion: Just In Time wanted to sell us a new furnace, when all we needed was a part. Too many red flags for us! In the meantime, we left a message at their office to have the owner of the company call us. We have yet to hear from that person. The part in question is a circuit board: Pilot Ignition Circuit Board part number s8600m.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Bill J.
06/2017
5.0
plumbing
  + -1 more
.
Description of Work: Done some plumbing work. Replaced a bathroom faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Estelle T.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I originally had a company out of Chicago that came in and it was just ridiculous with the prices. The customer service is over the top. They are great.
Description of Work: I had a part that had to get replaced. I have a zone furnace. It was a part that regulated the zones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

steve E.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service was great. Tech was knowledgeable and efficient. |I have an old boiler and he found problem right away. |Service charge was very reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jean L.
08/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
Service man started replacing parts before he even checked to see if there was gas coming into the line (which there wasn't), then replaced a fuse using one of our own old ones without telling us and charged us for it. He left us with no heat. Told us to call Nicor to check for gas and that they would restart the boiler. Nicor repaired their parts and restarted the boiler not knowing which way to turn the handle because there was no directions left by Just in Time. They turned it the wrong way and left. About an hour later we went down to check things and discovered the boiler was running steam full tilt and may well have caused an explosion! We called Just in Time back and the same service guy came and said we needed more new parts and it was going to be very expensive.....tried selling us a new unit. Ultimately he left requiring me to sign a digitized statement with no printout so I had no paperwork. I called and complained about the $200+ bill and got it reduced to $101 after threatening them. Can you believe that service man told me to turn my oven on with the door open all night for heat? I will not let that serviceman back in my home.
Description of Work: we called because we had no heat from our boiler. He replaced a part and scared us

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$101

Paul L.
01/2015
5.0
plumbing
  + -1 more
Things went wonderfully. They were great. The workers were wonderful. I would recommend them. They were very timely, professional and quick. They explain everything you have questions about.
Description of Work: They winterized the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lynda R.
12/2014
1.0
drain cleaning, plumbing
  + 0 more
The man who Just in Time sent out snaked out our pipes and said he went 110 feet. The pipes were never cleared and he kept doing the same thing over and over for 3 hours. I was shocked that he didn't get a larger snake or after an hour suggest a camera or simply that he couldn't help us. They then offered us a discount on getting a camera, but called us back in an hour to say they couldn't get a camera for 2 weeks. We called a different company who brought out a larger snake (in diameter) and they had the clog cleared in 45 minutes for $150.00. This companies name was Tony's drain and they charge by the job, not the hour and they guarantee their work.
Description of Work: Snaked out our pipes

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$390

Rene R.
12/2014
5.0
plumbing
  + -1 more
The furnace had failed a few days before and was worked on by another company, but when we tried to replace the thermostat ourselves we had complications. Just in Time sent someone out that same day to assist. When he arrived, he was polite, pleasant, and patient. As it turned out, he found a 'dead-man' switch that was causing the whole problem, and it was quickly resolved. It might seem simple, but we never would have known that that was what we needed to do. $169 was the minimum charge for responding emergently, and that's all he billed us. It was worth it to have heat!
Description of Work: Responded to our call that we had no heat. The furnace had gone out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$170

Scott M.
11/2014
1.0
heating & air conditioning/hvac
  + -1 more
Answered this question in my previous response.
Description of Work: I had my furnace stop working at 10:30 pm last winter. They were the closest and the only ones answering the phone at the time. They told me it would be $100 just to show up but they would credit that toward the repair if I chose to have them fix it. They replaced a part, that I found out the next day was a $145 part and took only 30 min to install, and then charged me $550 for the repair. I checked the next day with two other reputable companies and they both told me that the repair, even at that time of night, would have been around $400 - $420. Armed with that info, I called these guys and asked why so high of a cost with them and if they were willing to refund the higher charge down to the $400 - $420 range. They said no and started attacking me about the fact that I cussed when told the cost of the repair charge. Sorry, but that's usually what happens when it's -8° outside with a windchill of -38° and some repair guy is saying 'well, just pay me the $100 service call fee and call someone else!' and the temp in the house is already down to 47°. They were very rude about the entire situation and very overpriced. Too bad they didn't educate their repairman to assess the situation and realize that my furnace is old and that it would soon be in need of replacement. Had they done that, he could have given me a great price and made me happy knowing that by doing that, I would be calling them right now since I'm in the market for a complete replacement of my furnace and AC. Just by ripping me off the extra $150, they're now losing thousands because I would never dream of calling them now!! There's no character in holding someone's wallet hostage in the middle of the night with extreme cold temps outside knowing that, no matter what, you're getting $100 just for showing up. If they would have just been fair in the pricing, I would be asking them to come out and quote me a price on the replacement of my furnace and AC. Instead, I'm using one of their competitors.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$550

Lisa M.
11/2014
5.0
plumbing
  + -1 more
They are great. The service was free, because I am on a service plan with them.
Description of Work: I use Just In Time Heating, Air Conditioning. They usually come in the spring and fall to do the seasonal check of the unit. They cleaned the filter, and the unit, and made sure everything was working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

craig R.
05/2014
5.0
plumbing
  + -1 more
They did a really good job. We had them for an additional work and they make sure that it was done. They did it on their own and it was very quick.
Description of Work: Just In Time Heating, Air Conditioning, Plumbing provided me a plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Lea C.
04/2014
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
They were great! Answered my concerns at 11:15 pm and was quick to get there and fix the problem.
Description of Work: Answered questions in person at 11:15 pm to determine if the problem needed immediate care. Came to the house first thing in the morning and replaced my blower motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lea C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Talked to me at 11:15 pm about the problem. Determined it wasn't an emergency, so they were there first thing in the morning to fix my blower motor.
Description of Work: Answered my concerns at 11:15 pm. Quick to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Yvette B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
I cannot say enough good things about this company. Customer service was beyond patient with my questions and rescheduling issues. Workers were prompt. Had their work cut out for them as not only had the house had been empty for 2 years but had NEVER been cleaned. Did a thorough job; all without complaints. Have had ducts cleaned before but this company knows what they're doing. Best money I ever spent!
Description of Work: Cleaned duct work and sanitized system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Scott L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are very punctual, seemed to be very knowledgeable and rather reasonable in prices. I think he can get just about everything, have variety of equipment. They are very good, call and let you know when they are actually on the way and basically I didn't expect to see anybody yesterday when I called and they came out that same day, basically within an hour the day I called so I was lucky that way.
Description of Work: I used Just In Time Heating & Air Conditioning for a furnace repair before and he's going to put a new furnace for us very soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

lynn S.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
never a glitch great from beginning to end
Description of Work: other co said I needed a new furnace they said I did not but the future service could be costly due to age and if I wanted a new unit it would be due to the age of my exsisting unit and gave me several repair and replace options and I replaced it .I also signed up for there service plan , and it was a pleasure to do buisiness with honest people

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

    Contact information

    115 S Wolfe St, Sandwich, IL 60548

    justintimeheating.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Dryer Vent Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Air Duct Cleaning

    FAQ

    Just In Time Heating & Air Conditioning Inc is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Just In Time Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Just In Time Heating & Air Conditioning Inc offers free project estimates.
    Yes, Just In Time Heating & Air Conditioning Inc offers eco-friendly accreditations.
    No, Just In Time Heating & Air Conditioning Inc does not offer a senior discount.
    Yes, Just In Time Heating & Air Conditioning Inc offers emergency services.
    No, Just In Time Heating & Air Conditioning Inc does not offer warranties.
    Just In Time Heating & Air Conditioning Inc offers the following services: Heating, Plumbing. Duct Cleaning, Dryer Vent Cleaning, Attic Fan Installation
    Window Air Conditioners, Appliances.

    Contact information

    115 S Wolfe St, Sandwich, IL 60548

    justintimeheating.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM