Master Catastrophe Team LLC

About us

With over 30 years of dedicated experience in the mold, water, fire, and trauma cleanup industry, I have honed my skills and knowledge to provide exceptional services to my clients. My journey began with a passion for helping others in their most challenging times, and it has evolved into a fulfilling career where I can make a tangible difference. I am certified in mold testing and water damage restoration, ensuring that I employ the latest techniques and adhere to industry standards to deliver effective solutions. My expertise extends beyond mold and water; I also specialize in fire damage restoration and trauma cleanup, handling sensitive situations with professionalism and compassion. Throughout my career, I have built a reputation for reliability and thoroughness, always prioritizing the safety and well-being of my clients. I understand the complexities involved in recovery and restoration, and I am committed to guiding my clients through every step of the process.

Business highlights

7 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-20 of 20 reviews

Joan C.
01/2025
5.0
These are the ultimate pros! After having a sump pump in stalled in my over 100 year old home I needed the basement rehabbed from years of neglect—particularly mold under knotty pine paneling and a drop ceiling that was no longer intact. Over 3 days all the paneling and failing drop ceiling were removed, the walls were treated to remove the mold and painted. Now my basement looks great, smells fresh and I couldn’t be happier. The price was completely fair, the work was started and completed as promised—great experience with a great result

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

A P.
12/2024
5.0
Mastercat successfully remediated our mold problem in several vents throughout our home, and a spot on our basement wall. We had ill-fitting vent covers which they also replaced - cut to size and painted to match. I was also given advice on how to prevent mold in the future which includes duct cleaning and simply repositioning some furniture and a humidifier. We also hired them in 2019 to remove mold after a basement flood. They cut out some drywall, and we haven?t had problems since. Mastercat was responsive to my request for a quote. They replied to me, came to assess AND completed work all in the same week. A team of 2 worked in our home and the job was completed in about half a day. They were efficient, thorough, and cleaned up after. They do honest work and the quote did not increase much, and when I was asked about replacing vent covers, they researched cost and asked me to approve before purchasing. I would absolutely hire them again but hope I don?t have to!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Melissa S.
11/2024
5.0
We loved working with Mastercat! It felt as though they really cared for us and our home. Donny took the time to explain things to us and make sure that we understood exactly what they would be doing. We couldn’t have been more happy with the work he and his team did and would absolutely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


James K.
11/2024
5.0
Donny and his team do amazing, quick, and durable work at very affordable prices. Donny is incredibly knowledgeable and provided us fair estimates, started the work right away, and finished the job quickly and efficiently, and did wonderful work. We have recommended MasterCat to all our friends and family and would work with them again any time!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gianna C.
11/2024
5.0
Very professional, gave a list of optional solutions, was extremely knowledgeable about the issues we were seeing. Would recommend their services, in fact, I already have! Thank you!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela M.
11/2024
5.0
The hallmark of a catastrophe is that it seems bigger than life and even more complicated. At least mine was. I had the symptoms of mold in a new-to-me house and no idea where to start. Luckily I got a referral to Master Cat. Within 5 minutes Donnie located one source - black mold in the utility closet - and it went from there. I'm hypersensitive to mold and Donnie understood it meant finding every speck of mold. We knew he was done when he found mold behind the base boards. I had lost a house because of a mold catastrophe. Because of Donnie I was able to live in this house with no symptoms. He took on a nightmare and left me with a livable house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn A.
11/2024
5.0
Mastercat and his team were able to remove mold in my house. They were clean, fast, efficient, and very professional. Donny was able to walk me through every step and always answered any of my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn R.
11/2024
5.0
Thanks to the Master Catastrophe Team, the mold issue in my home attic was quickly remediated in an effective and professional manner. Donny was so friendly when setting up the appointment! Mike explained the mold remediation process and showed me before and after photos of the affected and treated attic area. Plus, rhe work was done for a fair price. Call this team!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Denise D.
10/2024
5.0
The company was highly professional and respectful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kris A.
10/2024
5.0
Very professional, timely, and reasonable. Excellent work! I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sabine R.
10/2024
5.0
Donny and his company Mastercat have done an excellent job for me on more than one occasion! After a contractor left a facet on which then flooded part of my basement, Donny and his crew were there the next day to remove all the damaged drywall, baseboards and carpet! They dried the space and did mold remediation. And they made the walls and baseboards look like it never even happened! They are friendly, courteous and professional. I recommend this company to all my clients with mold issues or disaster recovery needs. He also did mold testing and remediation in my attic. After many of my clients found mold in their attics due to contractors venting bathroom humidity into the attic instead of outside, I asked Donny to test my attic. I had the same problem! So he remediated my attic as well! He is always my go to for myself and my clients! I always strongly recommend him and his company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

NORMA M.
10/2024
5.0
This company was five stars all the way. They were timely, neat, clean and professional. Our basement flooded and Mastercat Team handled everything from start to finish. They made this stressful situation so much easier. Unfortunately this is the second time our basement flooded and the second time we have used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chadwick D.
10/2024
5.0
I hired them to take care of a really bad mold problem in my basement. With me having a mold allergy, I needed someone that could be very thorough. Let me just say that they did not disappoint one bit! They were incredibly detailed and truly did amazing work. I seriously couldnâ t thank them enough. If I ever have another mold problem in the future, I know without a doubt Iâ ll be hiring Mastercat again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz P.
10/2024
5.0
Great customer service, very knowledgeable, highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Muchelle D.
10/2024
5.0
I was remodeling when we found some suspicious spots in my attic and bathroom. Mastercat came highly recommended by a contractor. Donny, the owner was very easy to work with and assured me my mold issue would be resolved. He was 100% correct!!! Thanks Mastercat!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alaina D.
10/2024
5.0
Donny and his team helped me so much and they did it quickly for an amazing price! I could not recommend them enough!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jakob s.
10/2024
5.0
Donny and his team were fantastic and very efficient. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Nicole M.
10/2024
5.0
Mastercat took their time to explain the process a d answered all of my questions. They assessed the best and most efficient way to test for mood. The remediation was quick and easy. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kayla R.
10/2024
5.0
Master Catastrophe Team was wonderful to work with when I bought my house in June. We had mold in our bathroom and Donny and his team were quick to find the source and remedy the problem. Would use again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    209 Indiana St, Unit B, Saint Charles, IL 60174

    http://www.mastercat.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM
    Sunday:
    Closed

    Service Categories


    FAQ

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Sunday: Closed

    Master Catastrophe Team LLC accepts the following forms of payment: CreditCard
    Yes, Master Catastrophe Team LLC offers free project estimates.
    No, Master Catastrophe Team LLC does not offer eco-friendly accreditations.
    No, Master Catastrophe Team LLC does not offer a senior discount.
    Yes, Master Catastrophe Team LLC offers emergency services.
    Yes, Master Catastrophe Team LLC offers warranties.

    Contact information

    209 Indiana St, Unit B, Saint Charles, IL 60174

    http://www.mastercat.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM
    Sunday:
    Closed