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Graf Tree Care

Tree Service, Firewood, Pest Control,

About us

Plant health care experts with specialty in saving ash trees from the emerald ash borer. 12 employees. No subs. Cost is determined by the job. No travel charges. Award winning.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Deep root feeding & watering, disease & pest control, tree installation, consultation & tree surveys.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
6%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 72 reviews

Nancy H.
08/2020
1.0
firewood, tree service
  + 0 more
Still have a contract with them via our Home Owner's Association, but as a member of the landscape Comitee I am dissatisfy and highly suspect of the chemicals they use and the rationale they give for using them. They always seem to be the lowest bidder on jobs. So if $ is your only concern, then Graf is the company for you.
Description of Work: Sloppy work. Rude staff, particularly Phil Graf. Falsely advertises as natural tree care. In my opinion highly dishonest.
Rating CategoryRating out of 5

Lauren S.
04/2015
5.0
tree service
  + -1 more
Chris Scott stopped by the day after I called for an estimate and said that he could remove the dead Ash and a couple smaller shrubs for $650. This was around the same quote or lower than other quotes I'd received and he said they could do it the next day. I agreed and the team arrived early and got started. It took about 3.5-4 hours to cut down and grind up the dead Ash but the crew was quick and friendly. Luis was the crew leader and he came over to say hi to me and my toddler when we went outside to watch toward the end. I would highly recommend Graf and will be calling them again.
Description of Work: Graf removed a large, dead Ash from my front yard and a couple shrubs, ground the stumps as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Thomas D.
09/2013
5.0
tree service
  + -1 more
We were very pleased with Graff Tree Care. Upon receiving our call in May, Chris came out the next day and looked at our two trees. He offered his thoughts on options and left some materials for us to review. He was patient in explaining what he saw, and what the different signs of the EAB meant. We ultimately chose to have them treat two trees, and will look to use them again in the future.
Description of Work: Treated two ash trees for the Emrald Ash Borer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MICHAEL S.
06/2013
5.0
tree service
  + -1 more
Fanntastic - they gave me a very fair estimate - better than their competitors. Sent a crew of two young men who were very punctual and did a great job of removing branches and cleaning up aftter themselves.
Description of Work: Removed broken and dead brnches from my trees after a storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Krista S.
05/2013
3.0
tree service
  + -1 more
First of all, I asked for a phone call and received a very short email the following day that said only 'Thanks for contacting us. Where are you located?'. Overall, not a big deal, but I really wanted to speak to someone in person about the job to be done. I did not return the email and I received a phone call four days later. The woman I spoke with was very polite and told me up front that there was a $50 fee for an estimate that would serve as a deposit if I chose to use their service. She then asked if I wanted to go ahead and set up a time to meet and I declined. She was very understanding and I got the impression that she might be used to losing clients because of the fee. I am rating my overall experience with them as average because they did get back to me and the woman I spoke with was very polite and accommodating. However, with the amount of work to be done and likely spending hundreds if not thousands of dollars to do it, I am shopping around for estimates. If I was planning to go with the first company I called, then the fee wouldn't have been an issue. Because they are only one of multiple companies I contacted, however, their chances of getting hired are only one out of many and I would be out $50 if I went with someone else.
Description of Work: After researching Angie's List, I contacted Graf for an estimate to remove three dead trees with stump grinding, remove evergreen bushes, trim a large willow, and grind another stump.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

$50

James S.
05/2013
5.0
tree service
  + -1 more
They were very professional and very concerned about trees in general. They did a great job removing and cleaning up afterwards. Their estimate was right in the ballpark of what I thought it might take to do the job. Definitely would recommend. I'll definitely work with them again. We have an ash tree that may have to come down in the near future.
Description of Work: Had two large trees removed, a very large pine in front and another (type) from the back. This was a few years ago and don't recall off-hand the type of tree removed from the back

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Michael W.
04/2013
5.0
tree service
  + -1 more
.He came out and gave me an opinion on a tree. They are tree lovers and he spent a lot of time here. I would give him top marks although there was nothing paid. He gave a consultation on a tree. The tree was in danger and we just talked trees for a few hours. This was over two years ago. He was good and I would use him in the future. He was very knowledgeable about trees and honest.
Description of Work: I used Graf Tree Care for pest control and tree services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen F.
02/2013
5.0
tree service
  + -1 more
It went great. They were very knowledgeable, professional, courteous and showed up right when they said they would. Also they were very respectful of my concern for my dogs and called before they came each time so that I could make sure my dogs were not outside when they called. Most important, they showed up at exactly the correct time of tree budding and my trees had the healthiest summer they have had in 7 years as a result. My experience with another A listed company was not that great and all the leaves fell off my crabapple mid summer when the other company sprayed. When Graf took care of the tree the leaves showed absolutely no sign of disease all summer and the tree held onto the leaves until they changed color in the fall.
Description of Work: Graf Tree sprayed a large Hawthorne and a small crabapple tree for disease prevention. The spraying had to be timed to the first budding of the Hawthorne (before the leaves appear) and the crabapple leaves had to be coming out to be optimally effective.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Ted M.
12/2012
5.0
tree service
  + -1 more
Phil Graf did an estimate of all the work (seven trees in all). At the time of the estimate he also gave me advice about a sick ash tree and some plants that might be affecd\ted by a neighboring walnut tree. A week later the work was performed, and all branches and twigs were completely cleaned up and hauled away. I reviewed all seven trees, and the job was very complete. I plan to call Graf Tree Care back in the future for this kind of work or tree removal.
Description of Work: We had a number of trees to trim in the yard. Some tress were growing toward and over the house, so we wanted to get these branches trimmed back. Others were shading garden area or shading other trees so their growth was slanted. The service performed was to trim branches away from the house or other trees. For a few trees, it was just a general thinning out to allow more light to shine through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Rick B.
11/2012
5.0
tree service
  + -1 more
It was a great experience in terms of customer service from the day they responded to my request for an estimate through the completion of the work today. When I reached out for the estimate, they responded quickly and promptly sent a quote. Given that some of the trees required servicing while dormant, they recommended doing all the work between November and February and the price would be discounted as the work would be performed off season.. It was a one day job and every tree looks great. Compared to another company that I used about 4-5 years ago, the price was much better and the work was of a higher quality. I would highly recommend this company to others.
Description of Work: Graf trimmed/pruned 3 maples, a redbud, an ash, a service berry, a spruce, 2 crab trees, a magnolia, and two oaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Sylvia V.
07/2012
5.0
tree service
  + -1 more
Graf Tree Care operates very honestly, and they don't attempt to sell unnecessary services. Furthermore, their pricing is fair.
Description of Work: They inspected my trees and made recommendations as to what needed to be done in order to maintain their health.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra C.
04/2012
5.0
tree service
  + -1 more
When we moved here into our house last May the previous owner left a quote for tree feeding service from the tree company they had used. I was overwhelmed at how high it was and was not sure how many of the trees really needed treating. I called Graf and their inspector promptly scheduled an appointment. He walked our grounds with me and discussed what if anything was wrong with each of our trees. For a number of trees, he did not think I really needed their service (unlike the previous owner's company that wanted to treat everything!) Since I was concerned about our Ash, I had him treat it right away. He then sent me a quote for other services with no pressure whatsoever. This spring, they sent me another contract to have our Ash treated with a pre-pay discount. The company is small, but responsive and very professional.
Description of Work: Treated our Ash tree and provided quote for other services that we might want.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

joanne H.
02/2012
5.0
tree service
  + -1 more
Chris Scott, the arborist, came out to give us an estimate to remove several trees in late summer/fall. We asked if we could schedule after the holidays and they were very receptive and cooperative. Chris and his team were out early on a windy day in January and removed 7 trees. They did an excellent job. No damage was done to our landscaping or home and their cleanup was very thorough. Their pricing was lower than others I had called. I would use them again.
Description of Work: Removal of several trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

MICHAEL E.
08/2011
5.0
tree service
  + -1 more
So far one treatment is completed. The worker was polite and did a professional job. After searching for a dependable tree service, I have finally found one.
Description of Work: got an estimate for treating a pine tree, fertilizing all of our trees and treating three ash trees. very prompt and professional. Worked with my budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Keith H.
07/2011
4.0
tree service
  + -1 more
They are willing to answer questions and when they are on premises they always check in with my wife and me and they explain what they are doing. The pricing is pretty similar to others that I have used in the past. They were out quickly in the spring after I got a late start in finding a service to treat my apple tree. Good follow up to phone calls and they made themselves available according to my schedule and took care of my tree. To put it in a nutshell they were sensitive to consumer needs. I
Description of Work: I used the service of Graf Tree Care to treat a specific problem and some general maintenance on my property about two weeks ago. I had an apple tree sprayed. They were here to do Japanese beetle spraying. They did some emerald ash borer treatment as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
07/2011
5.0
tree service
  + -1 more
They were good. I got them from Angie's List. They were very professional. They were true arborists, not just guys that come around and trim trees and knock down limbs. The guy that came was trying to talk us out of the one that we were trying to take down. There was nothing wrong with the tree. There were physical reasons why we needed to remove it. They were so into trees that they were disappointed that they had to take it down. They are very much tree professionals. They gave me a quote which was approximately what I was expecting. They were right on with the price I was expecting. When they came out, they did a very thorough job of carefully taking down the tree that we had removed and also removing branches from other ones. They cleaned up after themselves and did everything exactly as you would want. It was a good experience. We may have to take another tree down at some point and I will be calling them myself again.
Description of Work: We used Graf Tree Care in West Chicago about 3 or 4 years ago for tree service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

SUSAN P.
07/2011
5.0
tree service
  + -1 more
We like them and always use them. They are reliable, knowledgeable, and are very prompt.
Description of Work: We use Graf Tree Care for tree service. They were here last week to trim a tree. They also take care of our ash tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

STEVEN M.
04/2011
5.0
tree service
  + -1 more
They were here when they said they would and answered all my questions. I had a follow-up question on the phone and that was fine too. I intend to call them for the work in the next couple of weeks. I had seen them do work in the condos that are next door and I liked the work that they did, and that is why I called them in the first place.
Description of Work: Graf Tree Care has given us an estimate for trimming four trees on our property.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

PATTY T.
02/2011
5.0
tree service
  + -1 more
The professionals at Graf did an exceptional job of trimming 4 large trees, plus installed safety cables in a huge sugar maple. When they were finished, they cleaned up all trimmings and left our yard in great condition.
Description of Work: We needed our mature trees trimmed of deadwood and several large branches removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$830

Megan B.
09/2010
5.0
pest control, tree service
  + 0 more
Phil was very quick in responding to my phone call. He was able to meet with me the next day. Phil evaluated our tree and provided us with our options. Because it was fast growing, it would most likely cause us problems for the next few years and MAY have lasted maximum 5 years. We decided to have it removed, after contacting an additional arborist for an evaluation (who was only 50 dollars cheaper for removal and recommended trying to treat it first) Phil gave us notice the day before removal. The removal crew was very professional and productive. They did a superior job of removing stump and roots. They even removed a small remainder of a tree from our neighbors yard, as well as pruned a tree leaning onto our house, "while they were there". During the tree evaluation, Phil also noticed an ash tree in our backyard. He has begun an extensive 5 year treatment to prevent the ash borer. He also was able to treat 3 of our trees at the same time, of other bug infestation. We will continue to have Phil maintain our trees and use him for any of our future needs.
Description of Work: Took down and removed dying Poplar tree in back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Seth D.
05/2010
5.0
tree service
  + -1 more
I called Phil Graf after the storm; he came out within a day or two (as scheduled), and provided a prompt verbal estimate for trimming the damaged tree. He also walked through my yard (at my request) to look at several other trees that needed attention. He gave knowledgeable advice, and provided a written estimate for additional work. He called later that week to explain that due to the storm and the subsequent bad weather, his crew was busier than planned and running behind on the calendar. His crew came a few days later to trim the tree while I was away, but the work was done well, and fully cleaned up. The invoice came a little later than expected, but matching the verbal estimate. Overall, his cost seems a little high to me, but the quality of the work is excellent. I have not had the additional work done yet due to my own budget limits, but will do so later this year.
Description of Work: Trimmed a storm-damaged tree in my front yard; removed all associated brush.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Mitch M.
04/2010
5.0
tree service
  + -1 more
From the estimate to the service itself they were responsive and professional. I would recommend them to anyone looking for this type of service.
Description of Work: Had a tree trimmed in our back yard that had branches leaning against the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JOHN L.
04/2010
5.0
tree service
  + -1 more
I contacted them through Angie's list and they promptly gave me what a detailed assessment of the state of my trees. Soon thereafter, they started treatments and my trees have looked much better since then.
Description of Work: I have had Graf contracted to take care of trees with root feeding and fungicides on my half acre lot for the past 2 years. The trees have thrived and they have markedly improved the appearance of one of my trees that was on death's door. They are expensive, but I think I would have had to replace at least one of my large trees if it weren't for them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Doreen W.
12/2009
5.0
tree service
  + -1 more
They are very clean and professional. There is not a leave behind when they are gone. The quality of their work is good and I have been satisfied with their service.
Description of Work: I do the tree service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DARCY R.
11/2009
5.0
tree service
  + -1 more
this required waiting until the oak trees were dormant.. the roots of the walnut tree could kill the oak trees and this is why it was removed. my lot look the very best it has since i purchased it in 1970. the did a fantastic job of clean up
Description of Work: pruned several oak trees and shagbark (hickory) trees. these trees were over 100 years old. It took 2 days with 3 men in the trees and 4 on the ground cleaning up. they also removed a walnut tree,two pear trees and about 300 fet of shrubs along my fence. there were 5 oak trees and a walnut in the front yard and 5 oak trees and 3 shagbarks in the back yard. my lot is 3/4 acre.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
    • 1(current)
    • 2
    • 3

Contact information

1652 E Main St Ste 20, Saint Charles, IL 60174

www.graftreecare.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Firewood,
Pest Control,
Hauling

FAQ

Graf Tree Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

Graf Tree Care accepts the following forms of payment: Check
Yes, Graf Tree Care offers free project estimates.
No, Graf Tree Care does not offer eco-friendly accreditations.
No, Graf Tree Care does not offer a senior discount.
Yes, Graf Tree Care offers emergency services.
No, Graf Tree Care does not offer warranties.
Graf Tree Care offers the following services: Deep root feeding & watering, disease & pest control, tree installation, consultation & tree surveys.

Contact information

1652 E Main St Ste 20, Saint Charles, IL 60174

www.graftreecare.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed