Our business is owner operated, and our friendly, helpful office staff and quick response time has established our excellent reputation through-out Lake & McHenry counties. We always have a coupon in the local yellow book for discounts on service & installations.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
SERVICE & REPAIR & INSTALLATION FOR GARAGE OVER HEAD DOORS, and electric openers in both residential & commercial applications. Parts department open to the "do it yourself'er" We also do welding work, & dock repairs including levelers, reinforcement, bumpers, seals, enclosures & railings.
Mark was very helpful with figuring out what I needed and Dawn kept me updated on the order status and scheduling. Henry and Tevin were on time and did a great job on the installation and cleanup. Couldn't have been any better to deal with all around. I would definitely recommend them to anyone!
Description of Work: New Garage Door and Opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joy S.
10/2017
5.0
garage doors
 + -1 more
Done as requested for a fair price. I compared to other Angie's List customers to get a general idea what it should cost and they charged what I expected.
Description of Work: They replaced both springs on my overhead garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Margaret K.
02/2017
5.0
garage doors
 + -1 more
It was a cold day in December and they arrived two hours after my call. The repairman worked in the coldfor nearly two hours to fix the door.
Description of Work: Garage door would not open.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary R.
01/2017
5.0
garage doors
 + -1 more
Everything works well and product quiet when in use. Only regret, the "electric eye" is placed so that at certain times of day sun shining on "eye" prohibits door from closing. Other than that it was very good.
Description of Work: new garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allison W.
12/2016
5.0
garage doors
 + -1 more
He did a good job and demonstrated that the door worked again before leaving. Very happy with this service.
Description of Work: Installed new garage door spring, reconnected and reinforced the connection from the door to the moving apparatus to reconnect it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$241
Stacy G.
04/2016
5.0
garage doors
 + -1 more
Extremely well - the repairman was in and out within an hour. I was actually surprised with the cost as it was an after-hours service. I thought the price would have been more. Their repairman was very respectful and courteous. I will definitely use Overhead Door again for maintenance in the future. I am very pleased with the service received.
Description of Work: One of our spun cables snapped on our garage door. The door was wedged and would not move. We called as they were closing and someone was out within an hour. The repairman replaced both cables and tighten our door in areas where it had become loose.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Joseph R.
08/2015
5.0
garage doors
 + -1 more
Everything went smoothly. I was recommended to replace the rollers...which I did. The quality of work was great. Little pricey though.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff L.
10/2014
5.0
garage doors
 + -1 more
Great job! I would be confident referring them to anyone. Thank you. Jeff
Description of Work: Installed 2 garage doors and 1 opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jim P.
05/2014
5.0
garage doors
 + -1 more
Individual showed up on time and on the day scheduled. Work included removing all associated tracks, hardware, etc associated with the existing garage doors and replacing everything with new tracks, etc and insulated steel doors. Cleanup was excellent and all removed materials were hauled away.
Description of Work: Replaced 3 single garage doors (including openers) that were approximately 24 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Darlene S.
04/2014
1.0
garage doors
 + -1 more
Horrible. It doesn't work!! It worked when they left and now it doesn't. I cannot get in and out of my garage now! Rather than send someone right back out I get to wait until they have someone available.
Description of Work: Installed a new garage door opener
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$455
CHRIS D.
01/2014
5.0
garage doors
 + -1 more
I called them to get a service technician to look at my garage door that would sporadically stop opening only on occasion. They told me they could get someone out the same day from 2pm - 5pm since I was calling same day. I told them sure; unfortunately I didn't hear from them til 4:45 that they couldn't make it in time. We rescheduled and they were able to work my work schedule the next morning. They sent out Bo and he was awesome. He diagnosed that tension was set too high and showed me for future reference of what to look for. Very personable and friendly tech. He tuned up all the garage opener and greased all the points. Gave me a few things to look for in the future. He was outstanding to say the least. Very happy with the service I provided. Garage works great now!
Description of Work: Diagnosis of garage door stopping its opening function midway. Tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Jim P.
01/2014
5.0
garage doors
 + -1 more
Arrived on time and completed work within estimated time period.
Description of Work: replaced 3 garage door openers and checked existing door operation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Elmer D.
12/2013
5.0
garage doors
 + -1 more
Provided excellent consulation of options over the phone. Eventually choose the repair option over the purchase option. Was quick to respond and complete the work. Will definitely use them again.
Description of Work: Repair garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Donna A.
07/2013
5.0
garage doors
 + -1 more
Communication was very good from start to finish. They provided information about the door options so we could make an educated decision. The door was delayed coming in due to production. Dawn was very good about keeping us informed about the possible date it would come in. The technician that installed the door was prompt and professional. The agreed upton price never changed- no unexpected costs. We would highly recommend using this company.
Description of Work: They installed a new garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,255
Myles S.
07/2013
5.0
garage doors
 + -1 more
Fantastic. Called in the morning and they were here by 12:30. Very professional and courteous. i would definitely recommend them.
Description of Work: Replace the springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Jane P.
05/2013
5.0
garage doors
 + -1 more
Overall it was a good experience. The technician came out and evaluated my current garage door. Unfortunately, the cost of repairs nearly matched the price of a new door opener, so I decided to go with a new opener. I didn't realize that Overhead Door had their own brand, and it seems a bit lower quality than the door opener I had and the door opens VERY slow. Of course, it only works with their remotes, too. The technician was prompt, courteous and he even lubed up the garage door hinges for me to make the door run more quiet.
Description of Work: Replaced garage door opener and lubricated the door.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Deb S.
04/2013
5.0
garage doors
 + -1 more
The garage door failed to open completely on 4/1/13, stopping about 15and quot; from fully opening. When we attempted to close the door, the gears sounded like they were grinding and stopped working. I contacted The Overhead Door Company and informed the receptionist that my garage door was not working and needed to be looked at. She told me someone could be at my house the next day 4/2/13, between 9 am and 12 noon. On 4/2/13, Scott from The Overhead Door Company telephoned to say he would arrive in 10 minutes -- arriving at 9:30. After investigating the problem, he determined that the gears were bad and that we needed a new gear and sprocket kit . . . which he projected would last for 10-12 years. He provided the option of installing a new door opener for about twice the money. We opted for a new gear box, which he installed. He also balanced the garage door and inspected the entire system. I had checked the website for the company prior to his arrival and noticed they had various discounts. Scott said the Angie's List discount was the best since it was for 10% off parts and labor. The garage door was functional (and quiet!) after about 35 min of work. Scott was very professional. We'll use this company again - - - hopefully, not soon!
Description of Work: Repaired garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
David V.
12/2012
5.0
garage doors
 + -1 more
Called Overhead Door at 8:30 am due to failure of garage door - cable end wore through, resulting in two hinges breaking, multiple guide rollers pulling out of track, and track bending, with door stuck part-way open. Technician was onsite by 10am, and door was repaired and back in working order by 11:30am. Both person on phone and technician were polite and professional, and repairs were completed quickly. Overall great experience.
Description of Work: Garage door repair: Replaced both cables, two hinges, and one roller, and re-installed several rollers that had fallen out. Straightened/realigned door track. Reconnected door opener to chain. Ensured proper operation of garage door and opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Al J.
08/2012
5.0
garage doors
 + -1 more
It was a good experience. I called them because the spring on my garage door snapped. I called them and they came out that day. They installed the new spring and adjusted the chain tension. He did some lubrication on the chain and replaced the rollers. They were reasonable priced.
Description of Work: They came out to repair my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Debra H.
05/2012
5.0
garage doors
 + -1 more
Our first experience with this company was very positive! First, their schedule was booked until the afternoon, but when Dawn heard about our situation, she rearranged their scheduling to accommodate us. We are very grateful! Second, while some contractors are understandably reluctant to discuss cost over the phone without having seen the problem, Dawn was able to give me some idea of what the cost might be from my description of the problem. While I wouldn't expect any contract to guarantee the cost of a repair they haven't had a chance to see yet, it was very helpful to get a rough idea of what our repair would probably cost. The worker arrived promptly, confirmed the cost, explained everything clearly, and completed the repair quickly. The cost was exactly what he and Dawn said it would be. We are very satisfied.
Description of Work: Replace broken garage door spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
robert P.
04/2012
5.0
garage doors
 + -1 more
Mark came out to give me an estimate. He showed me samples of the types of doors available. Answered all my questions. Suggested I come to the showroom to see an actual door in operation which I did. Dawn handled the scheduling of the installation. Dan arrived promptly and did a fantastic job with the installation. He also reconnected my old garage door opener and serviced it so the opener does not make any noise. (My neighbor will appreciate that). He hauled off all the old material and left the garage clean. The door looks great and operates perfectly. I am extremely satisfied with their work. Everyone I dealt with was professional, friendly and polite. I would highly recommend them for anyone who needs garage door replacement or service.
Description of Work: Replace Garage Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$780
Elmer D.
05/2011
5.0
garage doors
 + -1 more
The technician completed the job within 1 hour.
Description of Work: Overhead Door Company replaced a spring on our two car garage door within 4 hours of my call which was terrific because we could not open the garage door even manually to get our cars out. The technician was friendly and professional and he went the extra step to oil all of our hinges on both of our garage doors (one car and two car) and now we can barely hear the doors open and close. I am very pleased with the quick turnaround from Overhead Door Company when other companies I called said that they couldn't get a technician out to me until next week. I also like the fact that I am supporting a local business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Jason H.
02/2011
5.0
garage doors
 + -1 more
I called to have my garage door fixed, a spring had broke. It was not opening and closing properly. I spoke with a gal on the phone and she was able to provide me with an accurate estimate to repair the door. She was also able to schedule me the next day. The repairman was 10mins. early and very professional. He also found a few broken hardware pieces that needed replacing. The job took appox. 2hrs and the door works perfect now. I must say, the $150 I spent not only got us back in our garage, but saved our cars from disappearing in the BLIZZARD of 2011. What a headache that would have been, I had 5' drifts in my driveway! ------------- I HIGHLY RECOMMEND OVERHEAD DOOR CO. ROUND LAKE IL.------------------
Description of Work: Replaced springs, some rollers, and misc hardware on very old garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Russell B.
11/2010
5.0
garage doors
 + -1 more
Found them on the list, filled out an online request which was followed up early the next day. Repairman came late morning and replaced broken spring and recommended replacing the other spring as well, Also replaced broken cable on one side and replaced the other side as well. Very good service and very responsive as we couldn't get the door open!
Description of Work: Replaced garage door springs and cables.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Nicole H.
10/2010
5.0
garage doors
 + -1 more
I called them to see if they carried "parts" and described what I thought was wrong and the woman informed me that it is usually the carrier that strips, not the shaft and they could sell me just the carrier to replace. They could come put it in and fix it but I felt I could do it on my own. When I went in, I took my schematic from the GENIE website with the parts I needed to replace and a few I had MISPLACED when I was playing with it. The nicest part about OVERHEAD is they didn't talk down to me for trying to do it myself, they were VERY nice and helpful. Sold me what I needed with no "professional" attitude or pushiness to come out and fix it FOR me. I took home my carrier and connector bolts and put them in. Easy as pie!! It pays to find the RIGHT part and go to someone who is selling you the RIGHT PART not an aftermarket or one size fits all repair kit.
Description of Work: I went to Overhead Door to purchase PARTS for my GENIE Garage Door opener that was "stripped" but the motor still worked.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Dock Building & Repair,
Welding
FAQ
OVERHEAD DOOR CO of Lake and McHenry Counties is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
OVERHEAD DOOR CO of Lake and McHenry Counties accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, OVERHEAD DOOR CO of Lake and McHenry Counties offers free project estimates.
No, OVERHEAD DOOR CO of Lake and McHenry Counties does not offer eco-friendly accreditations.
No, OVERHEAD DOOR CO of Lake and McHenry Counties does not offer a senior discount.
Yes, OVERHEAD DOOR CO of Lake and McHenry Counties offers emergency services.
Yes, OVERHEAD DOOR CO of Lake and McHenry Counties offers warranties.
OVERHEAD DOOR CO of Lake and McHenry Counties offers the following services: SERVICE & REPAIR & INSTALLATION FOR GARAGE OVER HEAD DOORS, and electric openers in both residential & commercial applications. Parts department open to the "do it yourself'er" We also do welding work, & dock repairs including levelers, reinforcement, bumpers, seals, enclosures & railings.