There was a replacement situation that was a bit unclear but I was assured it is normal procedure, but could possibily leave me paying approximately double the initial estimate. Then the price jumped another $100. The entire time the technician appeared to be more concerned that I give him a top rating than anything else. Ultimately there was also an issue with payment and the address on the business cards was incorrect and I had to put a stop payment on my check. All in all, a very bad experience. And this vendor was recommended by Service Magic. I will never use their services again!
Description of Work: Control board warranty replacement is what it says on my service order. I am still uncertain as to what was actually wrong because the story changed somewhat as the work progressed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$945
Timothy C.
08/2010
1.0
heating & air conditioning/hvac
+ -1 more
I used a contractor recommended by Service Magic named Best Heating and Air. They installed a new coil and fized some leaks in my unit as well as refurbished the compressor. In one year I was having trouble with my A/C again. Best heating and air went out of business in the meantime. The next contractor Service Magic sent ( I had good luck with Service Magic on other jobs) was Comfort Air. After 3 visits and spending 6000 $ for a new Compressor, Evaporator Coil, Air Filters, TXV and resotre kit the unit 2 months later is putting out warm air. The Company will not answer my phone calls. Service Magic is supposed to have a 500 dollar warrantty on their work which they will no honor either DON'T USE THESE THIS COMPANY OR ANY OTHER SERVICE MAGIC CONTRACTOR About another 4 months after this report my Airconditioning went out again. It was 300 $ just to get it operating ! I was told the bad installation these guys did was going to cost another 1 K to fix a number of leaks in the instal not to mention a coil went out and the compressor they installed was loud because of all the air sucked into the system. after seeing the nice work Blue Frost did I can't believe I ever let these eople in my home !!
Description of Work: Replace Coil, Compressor, TXV and R-22 refrigerant
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Comfort Air HVAC is currently rated 1 overall out of 5.
Sunday: 7:00 AM - 8:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Comfort Air HVAC accepts the following forms of payment: MasterCard,Visa
Yes, Comfort Air HVAC offers free project estimates.
No, Comfort Air HVAC does not offer eco-friendly accreditations.
No, Comfort Air HVAC does not offer a senior discount.
No, Comfort Air HVAC does not offer emergency services.
No, Comfort Air HVAC does not offer warranties.
Comfort Air HVAC offers the following services: Commercial and residential HVAC installations & repairs.