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Randy Fleming Heating & Air Conditioning

Heating and Air Conditioning, Electrical

About us

Locally owned and operated, our company specializes in residential and commercial heating and air conditioning repairs and installations. We provide 24 hour answering service and repair all makes and models of heaters and air conditioners. Along with efficient HVAC repairs and installations, we also offer air duct and furnace cleaning, energy management, humidifier service, water heater repairs, gas line repairs and can even handle complete gas, electrical and oil conversions.

Business highlights

Emergency Services Offered

Services we offer

Heating & air conditioning

Amenities

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

3.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
9%
3
18%
2
0%
1
18%


Rating CategoryRating out of 5
quality
3.7
value
3.9
professionalism
3.9
responsiveness
3.7
punctuality
3.9
Showing 1-11 of 11 reviews

Alan S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Called him on Sunday morning with furnace problems. He found the heat exchanger was bad and suggested I just get a new furnace, old one was 27years old. His guys came Monday morning and the new,everything is working great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,180

Robbin F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Susan H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Randy later went outside, and determined there might have been some obstruction (small animal, nest?) that had temporarily blocked the air pipe. Furnace ran fine afterwards. We have used Randy's services for 22 years, have always been very satisfied.
Description of Work: We had no heat, and Randy was here within an hour, completely checked our furnace system, could find nothing amiss.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.5

Greg C.
12/2013
1.0
heating & air conditioning/hvac
  + -1 more
Randy Fleming Heating & AC sold us a high efficiency (16 SEER) Amana furnace and air conditioning system. What RFH & AC installed in our home was a lower efficiency system. We only found this out after NICOR/COMED rejected our $900 rebate paperwork. Mr. Fleming was surprisingly non-responsive to many requests for corrective action so we had to go to use the legal system. We won in small claims court (Judge Lisa Fabiano) and then Arch Heating & Cooling did an excellent job installing the correct hardware. I returned the lower efficiency hardware to RFH & AC per the court instruction. Rather than pay the court ordered damages, Randy Fleming tried unsuccessfully to sue me $100,000 for defamation. Judge Eugene Doherty dismissed the defamation suit with prejudice (strongest dismissal method possible). Finally, RFH&AC paid the court ordered damages with interest for late payment. Getting burned twice by a contractor we trusted was a painful experience for my wife and myself. Thank goodness for the court system. This review is being provided as a public service.
Description of Work: Sold us a 16 SEER Amana system and installed a lower efficiency system and then tried unsuccessfully to sue me for defamation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,500

Brian M.
08/2013
4.0
heating & air conditioning/hvac
  + -1 more
He had to make 2 trips since he didn't have the circuit board on the truck but it saved me $200 since I bought it on Ebay. He was polite, on time, professional, did great work, no problems since the repair. Would definitely hire again!
Description of Work: He diagnosed my central air conditioner that was frosting up on all the copper piping. He diagnosed that it needed a circuit board to fix the problem. He let me purchase the circuit board on my own which saved me $200. He installed it and adjusted the burners.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joseph S.
03/2013
1.0
heating & air conditioning/hvac
  + -1 more
Randy quoted me to instal a new furnace and duct work on my house I am remodeling. I accepted the quote but after a months the work was still not complete. He kept giving me one excuse after another blaming his guys and everything. I had went over the entire job with Randy on how and where I wanted the duct work ran and vents placed. Yet every time I went over to the house to check on the progress things were not being done how I had asked. The guys working on the duct work said that Randy had never given clear exact instructions on where everything was to go. I immediately called Randy to find out what was going on. He came over later on and we went over everything again. He proceeded to talk down about his workers saying that they don't listen and that one thinks he knows more than him. After the conversation he said he would have it all straightened out. I came back a few days later to check on the work to find patched ductwork and heat runs cut in the wrong spots in my floors. I asked for base board vents and instead they cut drop in vents. This was a problem since I had already put new sub flooring down for tile and now have to repair the hole in the floor. Rand apologized and said it was miscommunication and that his main guy would be over to finish everything up before thanksgiving. They forgot to run a heat run to my bathroom and wrecked the hardwood floors in one bedroom. The job still is not complete and I have not heard back from Randy about coming back to straighten everything out. Instead I get the bill in the mail with wrong starting and ending dates and a note about sorry for the miscommunication. Bottom line is I will never use this guy again. He is unorganized and doesn't even have the common sense to take notes when he walks through the job with the customer. Instead just verbally bashes his workers to the customer. Real professional.
Description of Work: Install furnace and ductwork in an empty house being remodeled.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janice N R.
06/2012
3.0
heating & air conditioning/hvac
  + -1 more
They arrived promptly with a estimate and I signed paperwork to purchase the unit. They came and removed and replaced the units on the following Monday. I had to call a couple times because it wasn't working properly and they where to call on Monday . The furnace then cleared itself out on its own and starting working. Then I started noticing water on the floor by the furnace and realized they had removed and thrown out my humidifier that was on my old furnace without replacing it on my new furnace. I have called many times about this to replace or at least come unhook the other piece of the humidifier so i don't have water on the floor to slip in but they never return the calls or come out.
Description of Work: Removed old furnace and replaced with a new furnace.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$2,000

Vincent O.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
They installed the furnace and got it working through the weekend. The price was reasonable. The furnace is efficient and I have got a 10-year warranty on parts. There was a small problem after they installed it and their service guy came right out. He had to drive for 40 minutes to come here and he fixed it. The overall service was excellent but I don't know about the equipment. It is new and everything works good when it is new, so we will see.
Description of Work: Randy Fleming Heating & Air put in a furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Chris N.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
He is really very good. He is extremely good. He has his own business. He is really honest and very fair. He does great work. He is great. He came out the same day that we called and got it running. He said that we didn't need a new furnace and he could fix it but he couldn't guarantee it. He ordered parts and came back the same day they came in. It has worked ever since. He told us that it is an old furnace and when we get a new one, it will definitely be through him. The price included the parts. The service was prompt. He was reliable and honest. We were new to the area and we didn't know anyone and he did a really good job.
Description of Work: We used Randy Fleming Heating & Air to repair some parts on our furnace because it went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lucretia R.
10/2011
3.0
heating & air conditioning/hvac
  + -1 more
He worked for our contractor and he worked indirectly for us. I wasn't a hundred percent pleased with them as their work was okay. A part of the work that they did was good but they were not very reliable in terms of answering back and things like that. The owner kept sending young people to do the work and a lot of the times he had to come over or send somebody else to redo what they had done. However, the work was good when he was doing it himself. It would reflect on him if his people did not do good work. I may possibly use them again in the future but I am not sure yet.
Description of Work: I used the services of Randy Fleming Heating and Air a year ago.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Marta J.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Mr Fleming quoted us a price for a new high efficient furnace and air conditioner. Because it was winter and we had no problems with our air conditioner we just went with the furnace. That was not an issue with him and there was no high pressure to do the entire package. The only recommendation he made was that we go with a variable speed furnace and that was the best decision ever. Our furnace was installed very promptly and efficiently and the old furnace was removed.
Description of Work: Mr Fleming quoted us a price for a new high efficient furnace and air conditioner. Our furnace was installed very promptly and efficiently and the old furnace was removed. The furnace he recommended is quiet and heats our home with even heat distribution, we no longer have cold or hot areas of or home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

    Contact information

    10532 Main St, Roscoe, IL 61073

    www.randyflemingheatingac.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical

    FAQ

    Randy Fleming Heating & Air Conditioning is currently rated 3.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Randy Fleming Heating & Air Conditioning accepts the following forms of payment: Discover,MasterCard,Visa
    No, Randy Fleming Heating & Air Conditioning does not offer free project estimates.
    No, Randy Fleming Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Randy Fleming Heating & Air Conditioning does not offer a senior discount.
    Yes, Randy Fleming Heating & Air Conditioning offers emergency services.
    No, Randy Fleming Heating & Air Conditioning does not offer warranties.
    Randy Fleming Heating & Air Conditioning offers the following services: Heating & air conditioning

    Contact information

    10532 Main St, Roscoe, IL 61073

    www.randyflemingheatingac.com/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day