About us
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
2.04 Reviews
Showing 1-4 of 4 reviews
Cindy K.
04/2020
basketball goals, pool cleaners
+ 0 moreHe knows his stuff but is usually to inebriated to perform the work, speak to you in an knowledgeable manner, never gives you invoices at the time of his visit but than bills two to three. You are left scratching your head.
Description of Work: We purchased a pool heater and also to have it installed. My husband was told one price and paid this up front. Steve the owner would just show up w/o notice, could always smell alcohol on his breath. We would get bill’s continually even after our initial cost. When questioned we were told that Steve forgot to charge this and that. When all said and done we paid 4,700.00 on what was quoted at 3,000.00.
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| quality | |
| value | |
| professionalism | |
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| punctuality |
$4,300
Mark B.
06/2016
pool cleaners
+ -1 moreOwner of the business and his worker were drinking beer on the job. Also, when closing the pool they disconnected the heater and cross threaded the lines to the heater while doing so. My wife overheard them say that "they will have problems opening the pool in the spring." The owner or the worker never told us there was any issues with the heater. When the pool was to be re opened the heater could not be reconnected and we have not been open the pool. The owner of the business has refused to take responsibility for the damage and blames the pool contractor that put the heater in originally 20 years ago. I have had to put a claim in against his insurance company. So far they have denied any liability because for a week, the owner of the business failed to call them and when he finally did, the insurance company has to take his side of the story. I either need a new manifold for the pool or a new heater. In any case, I will be filing small claims court papers against the pool contractor this week. Don't hire Absolute Pool and Spas because they are absolutely irresponsible in my opinion.
Description of Work: Contractor was hired for a second year to close the pool.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$225
Impact P.
05/2015
garage builders
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Pete C.
09/2009
pool cleaners
+ -1 moreNo problems, no complaints, very professional. He talked over my head a little but did explain what he was doing and offered diffrent options to fix the problems. I don't think its a good idea to go cheap on a $8000 hot tub even if it's 7 years old in hind sight so I got the new heater.
Description of Work: Heat wasn't working on my 7 year old hot tub. Phil checked the circuit board and found and showed me where the connection from the heater had "burned up" my circuit board. He went through and tested every wire in the hot tub. He found that only the heater had a bad connection. He suggested to replace the heater because of the age of the hot tub and he had to replace the board thing because it had melted in one section. I agreed he told me it could cost a thousand depending on how much the parts were. I have a Caldera hot tub and he said he didn't work on them much. Maybe that's a good thing because I haven't had any more problems. He called me the very next day with a cost of $850 (or close to that) for parts and labor. I gave a B because I never like to pay that much for anything 7 years old but as he said it's still much less then a brand new one. Phil did not charge me for the first day work to find the problem. I only got charged for the parts and labor to put the stuff in. I know this is a good deal since Sunco and Great Escape both charged me just to show up a "trip" fee. And Sunco didn't even do anything. The work was done in an hour and no problems since.
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
$850
Response from Absolute Water Spas and Pools
Contact information
11039 Main St, Roscoe, IL 61073
www.absolutewater.orgLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Garage and Shed Building,
Basketball Goals,
Billiard Table Sales,
Billiard Table Repair,
Fitness - Equipment,
Snow Removal,
Lawn Irrigation,
Lawn and Yard Work,
Hauling,
Handyman Services,
Electrical
FAQ
Absolute Water Spas and Pools is currently rated 2 overall out of 5.
Absolute Water Spas and Pools accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Absolute Water Spas and Pools offers free project estimates.
No, Absolute Water Spas and Pools does not offer eco-friendly accreditations.
No, Absolute Water Spas and Pools does not offer a senior discount.
Yes, Absolute Water Spas and Pools offers emergency services.
Yes, Absolute Water Spas and Pools offers warranties.
Absolute Water Spas and Pools offers the following services: Spa & Pool Sales and Service. We offer every service for spas and pools from opening and closing, taking care of an algae problem to installing an entire in ground pool with deck and patio. We will even trim your trees if it makes your spa or pool experience better. DON'T forget we are a Retailer of all the stuff you need and there's nothing we can't get for you. We believe our customer should never need anything else except our phone number. Free local chemical delivery as well. Thank You.
We haven't come across a job we can't do. But feel free to throw something at us. We built this company by doing everything and never saying no. Give us a problem and we will work till we can give you a solution.
Contact information
11039 Main St, Roscoe, IL 61073
www.absolutewater.org