Molly Maid of Northwest Cook County

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unknown

The two ladies arrived right on time and after we explained what we would like done with regard to a deep cleaning, they went right to work. After four hours of intense cleaning, I am happy to say that my house has never been cleaner! They did an excellent job and we are thinking of hiring Molly Maid fulltime. Excellent work.

It takes them about an hour and a half for them to clean the house, and they've always done a good job. The women that come to clean the house have been the same ones for a couple years and my wife loves them.

I went with them because they were close and they answered my call. They had a good rating. I have been using them for a couple of times now. It s a team of two and they are usually the same ones. They are flexible in there job. They show up when they are suppose to. They are very thorough. They pay attention to details.

The price listed is what they wanted to charge hourly. Their price was too high. They estimated they would be here between 2 and 3 hours which would cost $160-$220. I got the feeling they just didn't want the job. I wouldn't use them in the future. I've had them clean about 8 years ago and I didn't like the cleaning they provided then, but I thought since they were new I would get new people with new ways of cleaning. The price was too high though so I never tried them. They were very prompt in setting up an appointment and arriving.

I employed Molly Maid to do a "spring cleaning" of the house. Company representatives came out and gave me an estimate and I okayed the work. In general, I'm pleased with the work that was done, but none of it really included any (what I would refer to as) heavy cleaning; it was mostly a matter of light mopping, dusting, etc. There were a couple of heavily-rust-stained toilets that they cleaned, but the results weren't better than what I had managed to achieve with my own, non-professional supplies and methods. Also, the kitchen floor was not properly washed (and this was arguably the only really dirty floor in the house; the rest of the floors were mostly only dusty). I don't think I'm neurotically clean, and I'm not sure what to expect, but it seems as though no one scrubs (especially floors) anymore. In sum, everything looked nice, but the price seemed a little steep for light cleaning.

They are honest. If I want more done than all I have to do is ask. I can add to my contract anytime. They have their own equipment. The only thing I don't like is they wipe my table with water and I have wood tables but I plan on talking to them about that. Sometimes they show up too early but I talked to them and they have been good about coming a little later in the day.

I wanted to surprise my wife the first time (she was away on a business trip) upon her return. She was very shocked to find the house so clean. She called my daughter who came over and she was shocked at how well a job they did. We have decided to have them clean every two weeks, and its great, and it gives us extra time to do the things we love to do.

The lady that came to the house quoted me one price and said there would be 2 Lady's doing the cleaning, 3 came and they were in a hurry to get the job done and didn't do a good job. They damaged the walls; didn't do deep cleaning.

The same cleaner comes to my house each week and is able to add on customer services with little notice, like ovens, cabinets, etc. I've had no problems at all with their service. They're also reasonably priced for the quality of work they provide.

They really blew me away with the quality of the work they did. Everyone we have had over has commented on how nice our home looks. They are truly worth every penny. They worked so hard to make sure my home sparkled. No detail was left unnoticed and I will definitely use them again.