Maid Brigade is an award winning cleaning company that services the north, northwest and western suburbs. Maid Brigade is the only cleaning company in the Chicago area that can claim the title of "Green Clean Certified". In addition to have a 98% satisfaction rate from our customers, as measured by our unique quality card control system, we provide outstanding customer service and have a high retention rate among our customers. We also have an A+ rating from the Better Business Bureau.
Business highlights
46 years of trusted experience
Se Habla Español
Eco Friendly
Services we offer
Weekly, Bi-Weekly and Monthly regular service available. Move In & Out services along with one time cleanings. We bring our own supplies and our own equipment.
Services we don't offer
CARPET CLEANING, LAUNDRY, DISHES AND WASHING OF WALLS
They did a good job. Not as detailed as I had hoped.
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Michael D.
11/2017
5.0
house cleaning
 + -1 more
We had a bad experience prior, which may have been a miscommunication between the front office and the crew. We decided to try again, as we had prior good experience with Maid Brigade. The crew arrived on time, and was extremely professional. We went over instructions for the entire house. The crew did an outstanding job. The house is super clean, every detail we asked for was handled. This absolutely erased our previous poor experience. I recommend Maid Brigade.
Description of Work: Deep clean of entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Michael D.
11/2017
2.0
house cleaning
 + -1 more
Downstairs was done well. Upstairs, not so much. Crew was told to complete the entire house, stay beyond purchased hours to get the entire house clean. They did not. Called, they offered to send them back out, but at this point, we were away from the house and not in a position to return. Crew texted after they left, not before. Now, we have much cleaning to do that was not done - bedrooms not done, floors not done well - very disappointing, prior to guests arriving tomorrow. The whole point of using a service such as this is to get a good thorough clean done, and allow us time to focus on other things in preparation for our visitors. Unfortunately, we will be cleaning tonight, which was not the plan. Office said there was a miscommunication - however, it was clearly communicated with the crew when they arrived. Very disappointing.
Description of Work: Full clean of the entire house (bathrooms, floors, bedrooms, kitchen, etc...)
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$199
Anna F.
11/2017
5.0
house cleaning
 + -1 more
They are back again today, hopefully to get beyond the kitchen and bathrooms.
Description of Work: Deep cleaning to help me catch up and be ready for the holidays.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Betty J.
11/2017
5.0
house cleaning
 + -1 more
Great..Did more than expected. Even made beds. House smelled fresh and clean....
Description of Work: Thorough house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$267
Stephanie D.
10/2017
5.0
house cleaning
 + -1 more
They did an amazing job and my house was spotless. They are a little pricey, but I would still hire them again.
Description of Work: Total house cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael O.
10/2017
5.0
house cleaning
 + -1 more
Very Impressed. 2 ladies came and worked non-stop. They really paid attention to the bath and kitchen, at my request. But their attention to detail exceeded my expectations. I didn't notice until the next day many of the little things they did in an overall excellent job.
Description of Work: Deep Clean of 3 bedroom house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jason D.
09/2017
4.0
house cleaning
 + -1 more
We paid $220 for 6 hours using a Big Deal. They were alright not bad, I would use them again.
Description of Work: They came and did housecleaning when we were moving out of our old house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$220
Dave K.
09/2017
5.0
house cleaning
 + -1 more
Communication from the company was great. Crew arrived early and went right to work. They did a thorough job and everything looked great. Would definitely use Maid Brigade again.
Description of Work: Post construction/move in house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Michael D.
08/2017
5.0
house cleaning
 + -1 more
Terrific - crew was on time, courteous, prepared and cleaned the entire house, top to bottom. Terrific work, looks great.
Description of Work: Cleaned our entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
juan P.
08/2017
5.0
house cleaning
 + -1 more
They did a great job cleaning the whole house I would hirer them again159
Description of Work: House needed to be clean for a party and they did a great job.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Jennifer and Jeff M.
08/2017
5.0
house cleaning
 + -1 more
They sent 3 ladies that got to work as soon as they walked in the door! They did a wonderful job cleaning, somehow they even got the baked on grease off the gas stove burner grates! Our downstairs bathroom which is old and needs remodeling is also sparkling new. Amazing!
Description of Work: After a recent surgery, I needed help cleaning the house in preparation for house guests. Normal cleaning including baseboards and thorough kitchen cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Margo W.
08/2017
5.0
house cleaning
 + -1 more
We had initially hired them through a big deal and they did a wonderful job, so we hired them again to clean our home when we moved out. Again, excellent. They were fast, thorough, and professional. Our floors were gleaming, bathrooms immaculate. I highly recommend!!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Patti A.
08/2017
4.0
house cleaning
 + -1 more
Went very well. They worked hard while they were there. I ended up needing to buy additional time to complete the job.
Description of Work: Deep Cleaning,
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRADLEY C.
08/2017
5.0
house cleaning
 + -1 more
Great, they were left on their own to lock up and the place looked fantastic. The inside of the oven looked brand new. They were prompt, efficient and thorough.
Description of Work: Full move-in cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Dan M.
07/2017
5.0
house cleaning
 + -1 more
The quality of cleaning was amazing and I had never seen the house so clean, really shows what you can do with professional cleaners with professional equipment. There was an incident unfortunately where a piece of property was damaged, however, I received a call from a manager very quickly who walked me through what they would do to resolve the issue. They reimbursed me for my loss quickly and professionally. Things happen, but they proved they are a real professional company in how they dealt with it quickly and responsibly. I can't ask for anything more. And like I said, the house looks amazing!
Description of Work: Full clean of house for moving out, all rooms!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
juan P.
07/2017
5.0
house cleaning
 + -1 more
It went great did what neede to be done and it look good from r our party.
Description of Work: I called maid brigade on Wednesday and told them I was having a party that Saturday and they were all booked up but she squeezed us in for that Saturday morning. The there lady's that came did a fantastic Job I would differently hire maid brigade again. A little pricey but they came when I needed them. 👍🏼
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christopher M.
07/2017
1.0
house cleaning
 + -1 more
In the beginning they sent the same crew out and I was really pleased with the work. As time went on they sent random people out and the quality varied. I was always present during the cleanings. The first time I was not able to be present, was when things went downhill. I left instructions with the office staff that I had a cat and that any closet doors that were open were to be left open. I'm assuming the people that did the cleaning didn't care as my cat was locked in the closet all day without access to food or water. My cat has kidney disease and needs to have access to water constantly. I also found where they moved my cat's tree, but didn't even vacuum the area. This tells me that their staff just doesn't care. What they did to my cat was an automatic discontinue of my service.
Description of Work: Bi-weekly cleaning.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
punctuality
3.0
$90
gina C.
06/2017
5.0
house cleaning
 + -1 more
excellent, I would ask for them specifically
Description of Work: housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Margo W.
06/2017
5.0
house cleaning
 + -1 more
We hired them to do a deep clean the house in order to prep for the real estate market--this entailed cleaning all bathrooms, windows, floors, kitchen, appliances, baseboards. They worked quickly and the house looked wonderful afterwards! Our carpets were the cleanest I've ever seen, the bathrooms spotless, and the hardwood floors were shiny. I would definitely hire them again!
Description of Work: We had a deep clean Big Deal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa G.
06/2017
4.0
house cleaning
 + -1 more
They did an okay job. They did a “B” job. It was not great, but it was acceptable. Then just before preparing to sell the condo, I had to go around the condo and clean up a little bit more. She did fine, but it wasn’t anything special.
Description of Work: I hired them to clean a condo.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$99
MARY P.
06/2017
5.0
house cleaning
 + -1 more
Very well. On time, courteous and efficient
Description of Work: deep cleaning including refrigerator
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
Maid Brigade is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Maid Brigade accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Maid Brigade does not offer a senior discount.
No, Maid Brigade does not offer emergency services.
Yes, Maid Brigade offers warranties.
Maid Brigade offers the following services: Weekly, Bi-Weekly and Monthly regular service available. Move In & Out services along with one time cleanings. We bring our own supplies and our own equipment.
CARPET CLEANING, LAUNDRY, DISHES AND WASHING OF WALLS