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Maid Brigade

House Cleaning, Window Cleaning

About us

Maid Brigade is an award winning cleaning company that services the north, northwest and western suburbs. Maid Brigade is the only cleaning company in the Chicago area that can claim the title of "Green Clean Certified". In addition to have a 98% satisfaction rate from our customers, as measured by our unique quality card control system, we provide outstanding customer service and have a high retention rate among our customers. We also have an A+ rating from the Better Business Bureau.

Business highlights

46 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Weekly, Bi-Weekly and Monthly regular service available. Move In & Out services along with one time cleanings. We bring our own supplies and our own equipment.

Services we don't offer

CARPET CLEANING, LAUNDRY, DISHES AND WASHING OF WALLS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
6%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 302 reviews

Scott T.
11/2017
4.0
house cleaning
  + -1 more
They did a good job. Not as detailed as I had hoped.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Michael D.
11/2017
5.0
house cleaning
  + -1 more
We had a bad experience prior, which may have been a miscommunication between the front office and the crew. We decided to try again, as we had prior good experience with Maid Brigade. The crew arrived on time, and was extremely professional. We went over instructions for the entire house. The crew did an outstanding job. The house is super clean, every detail we asked for was handled. This absolutely erased our previous poor experience. I recommend Maid Brigade.
Description of Work: Deep clean of entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Michael D.
11/2017
2.0
house cleaning
  + -1 more
Downstairs was done well. Upstairs, not so much. Crew was told to complete the entire house, stay beyond purchased hours to get the entire house clean. They did not. Called, they offered to send them back out, but at this point, we were away from the house and not in a position to return. Crew texted after they left, not before. Now, we have much cleaning to do that was not done - bedrooms not done, floors not done well - very disappointing, prior to guests arriving tomorrow. The whole point of using a service such as this is to get a good thorough clean done, and allow us time to focus on other things in preparation for our visitors. Unfortunately, we will be cleaning tonight, which was not the plan. Office said there was a miscommunication - however, it was clearly communicated with the crew when they arrived. Very disappointing.
Description of Work: Full clean of the entire house (bathrooms, floors, bedrooms, kitchen, etc...)

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$199

Anna F.
11/2017
5.0
house cleaning
  + -1 more
They are back again today, hopefully to get beyond the kitchen and bathrooms.
Description of Work: Deep cleaning to help me catch up and be ready for the holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty J.
11/2017
5.0
house cleaning
  + -1 more
Great..Did more than expected. Even made beds. House smelled fresh and clean....
Description of Work: Thorough house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Stephanie D.
10/2017
5.0
house cleaning
  + -1 more
They did an amazing job and my house was spotless. They are a little pricey, but I would still hire them again.
Description of Work: Total house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael O.
10/2017
5.0
house cleaning
  + -1 more
Very Impressed. 2 ladies came and worked non-stop. They really paid attention to the bath and kitchen, at my request. But their attention to detail exceeded my expectations. I didn't notice until the next day many of the little things they did in an overall excellent job.
Description of Work: Deep Clean of 3 bedroom house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jason D.
09/2017
4.0
house cleaning
  + -1 more
We paid $220 for 6 hours using a Big Deal. They were alright not bad, I would use them again.
Description of Work: They came and did housecleaning when we were moving out of our old house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

Dave K.
09/2017
5.0
house cleaning
  + -1 more
Communication from the company was great. Crew arrived early and went right to work. They did a thorough job and everything looked great. Would definitely use Maid Brigade again.
Description of Work: Post construction/move in house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Michael D.
08/2017
5.0
house cleaning
  + -1 more
Terrific - crew was on time, courteous, prepared and cleaned the entire house, top to bottom. Terrific work, looks great.
Description of Work: Cleaned our entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

juan P.
08/2017
5.0
house cleaning
  + -1 more
They did a great job cleaning the whole house I would hirer them again159
Description of Work: House needed to be clean for a party and they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Jennifer and Jeff M.
08/2017
5.0
house cleaning
  + -1 more
They sent 3 ladies that got to work as soon as they walked in the door! They did a wonderful job cleaning, somehow they even got the baked on grease off the gas stove burner grates! Our downstairs bathroom which is old and needs remodeling is also sparkling new. Amazing!
Description of Work: After a recent surgery, I needed help cleaning the house in preparation for house guests. Normal cleaning including baseboards and thorough kitchen cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Margo W.
08/2017
5.0
house cleaning
  + -1 more
We had initially hired them through a big deal and they did a wonderful job, so we hired them again to clean our home when we moved out. Again, excellent. They were fast, thorough, and professional. Our floors were gleaming, bathrooms immaculate. I highly recommend!!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patti A.
08/2017
4.0
house cleaning
  + -1 more
Went very well. They worked hard while they were there. I ended up needing to buy additional time to complete the job.
Description of Work: Deep Cleaning,

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRADLEY C.
08/2017
5.0
house cleaning
  + -1 more
Great, they were left on their own to lock up and the place looked fantastic. The inside of the oven looked brand new. They were prompt, efficient and thorough.
Description of Work: Full move-in cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Dan M.
07/2017
5.0
house cleaning
  + -1 more
The quality of cleaning was amazing and I had never seen the house so clean, really shows what you can do with professional cleaners with professional equipment. There was an incident unfortunately where a piece of property was damaged, however, I received a call from a manager very quickly who walked me through what they would do to resolve the issue. They reimbursed me for my loss quickly and professionally. Things happen, but they proved they are a real professional company in how they dealt with it quickly and responsibly. I can't ask for anything more. And like I said, the house looks amazing!
Description of Work: Full clean of house for moving out, all rooms!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

juan P.
07/2017
5.0
house cleaning
  + -1 more
It went great did what neede to be done and it look good from r our party.
Description of Work: I called maid brigade on Wednesday and told them I was having a party that Saturday and they were all booked up but she squeezed us in for that Saturday morning. The there lady's that came did a fantastic Job I would differently hire maid brigade again. A little pricey but they came when I needed them. 👍🏼

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
07/2017
1.0
house cleaning
  + -1 more
In the beginning they sent the same crew out and I was really pleased with the work. As time went on they sent random people out and the quality varied. I was always present during the cleanings. The first time I was not able to be present, was when things went downhill. I left instructions with the office staff that I had a cat and that any closet doors that were open were to be left open. I'm assuming the people that did the cleaning didn't care as my cat was locked in the closet all day without access to food or water. My cat has kidney disease and needs to have access to water constantly. I also found where they moved my cat's tree, but didn't even vacuum the area. This tells me that their staff just doesn't care. What they did to my cat was an automatic discontinue of my service.
Description of Work: Bi-weekly cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
punctuality
3.0

$90

gina C.
06/2017
5.0
house cleaning
  + -1 more
excellent, I would ask for them specifically
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Margo W.
06/2017
5.0
house cleaning
  + -1 more
We hired them to do a deep clean the house in order to prep for the real estate market--this entailed cleaning all bathrooms, windows, floors, kitchen, appliances, baseboards. They worked quickly and the house looked wonderful afterwards! Our carpets were the cleanest I've ever seen, the bathrooms spotless, and the hardwood floors were shiny. I would definitely hire them again!
Description of Work: We had a deep clean Big Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa G.
06/2017
4.0
house cleaning
  + -1 more
They did an okay job. They did a “B” job. It was not great, but it was acceptable. Then just before preparing to sell the condo, I had to go around the condo and clean up a little bit more. She did fine, but it wasn’t anything special.
Description of Work: I hired them to clean a condo.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

MARY P.
06/2017
5.0
house cleaning
  + -1 more
Very well. On time, courteous and efficient
Description of Work: deep cleaning including refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jon M.
05/2017
5.0
house cleaning
  + -1 more
excellent, did a very thourough job
Description of Work: new house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy G.
04/2017
5.0
house cleaning
  + -1 more
Excellent job by several friendly teams.
Description of Work: Cleaning every other week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shaan S.
04/2017
5.0
house cleaning
  + -1 more
It was good and they did it in timely Fashion
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1835 Rohlwing Rd, ROLLING MEADOWS, IL 60008

http://www.maidbrigade.com/il/northwest-suburbs

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning

FAQ

Maid Brigade is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Maid Brigade accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid Brigade offers free project estimates.
Yes, Maid Brigade offers eco-friendly accreditations.
No, Maid Brigade does not offer a senior discount.
No, Maid Brigade does not offer emergency services.
Yes, Maid Brigade offers warranties.
Maid Brigade offers the following services: Weekly, Bi-Weekly and Monthly regular service available. Move In & Out services along with one time cleanings. We bring our own supplies and our own equipment.
CARPET CLEANING, LAUNDRY, DISHES AND WASHING OF WALLS

Contact information

1835 Rohlwing Rd, ROLLING MEADOWS, IL 60008

http://www.maidbrigade.com/il/northwest-suburbs

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed