Guy did a beautiful job cleaning windows, but refused to accept the coupon from the Angies website
Description of Work: Had all windows done in house, 2 story,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
$370
Elvina B.
07/2016
5.0
gutter cleaning
+ -1 more
Work was done as i expected just fine, now problems. I like how Stan take care my gutter and window. I used this company for several years and work was always was perfect! I strongly recommend to use this company for gutters and window cleaning.
Description of Work: My gutters were cleaned two weeks ago. Work was done perfectly! Stan is very pleasant and professional person. He came on time and was working on my gutters and down spots for two hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Anna A.
12/2015
4.0
window cleaning
+ -1 more
unknown
Description of Work: I have a 2-story house. The young man, Sergio, was very personable and carful. I was told that the 2nd story gutters and downspouts were clean. I requested the downspout cleaning when I made the appointment, thinking that due to all the ice build-up in the winter, it may have been clogged over the years. Although he knew the downspouts were clear, he cleaned them anyway rinsing them with water. I paid the invoice. However, pricing is only based on the story of the building and whether you needed the cleaning or not. When I requested a quote recently, I only needed the first story gutters cleaned, however, I would be charged for a 2-story house, not a 1-story house. Personally, I do not believe this is good business practice and cancelled the request.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$140
Robert B.
06/2013
5.0
window cleaning
+ -1 more
I'm new to Angie's list. We have used Crystal Clean for about the last 4 years. They are professional, prompt, communicate well, and do a very good job. I have tried others, but once I used Crystal Clean, I have not gone anywhere else. They communicate well. They were scheduled for 8 am. The day before they called and another client wanted to have their windows cleaned earlier and asked if 11 am would be OK. We agreed to 11 am. They arrived promptly at 11 am. It was the owner and a helper. They use towels on the floor to ensure that any water dripping is caught. They have all the ladders needed to do the job. I have 18' ceilings in the family room with full height windows. The upper portion has Hunter Douglas battery operated remote control blinds. They put their ladder in place to allow me to replace the batteries at the top of the windows as the blinds were working slow. they will let you know when the screens need new mesh or hardware is missing. When asked they also cleaned the entry chandelier and light fixtures on the family room fan (~13 feet high). Overall, prompt, productive and courteous and a good final product of everything looking clean. They were here for 3 hours and were productive. Thet are not inexpensive. You get what you pay for and they did an excellent job.
Description of Work: They cleaned all of the windows inside and out (40 windows), the screens, and all of the outdoor coach light fixtures (12), and a chandelie in the entryway..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Graham R.
05/2012
1.0
window cleaning
+ -1 more
The overall experience started off great and ended horribly. I sent a request to them with the list of services above, they responded quickly through email and said my cost would be $109 and they suggested that I go to their website for a $20 off coupon bringing my total to $89. 2 days before my appointment they called me and asked me if we could move the appointment from the 3:30 pm time on Friday to Saturday because they were not going to be in the area. I typically would not mind but we were having company over and needed the work completed. Friday rolls around and I get a call from Wally 2 hours early saying hes on the way to the house. I was originally told 3:30 and needed this time so I could be there to supervise the cleaning as this is the first time we used them. Now my wife had handle this even though she was working from home. Wally cleaned the glass well. There were a few spots that my wife had to point out and he touched them up. The major problem was the inside sills of the window. He left 2/3's of each sill covered in dirt as well as the screen clips that hold the screens in. Mind you this is not a big job only 6 double hung windows with sills. When my wife asked him to please go back and touch up the sill he said they were clean and was very abrasive with her. She then showed him the dirt (which I have pictures of) and he very rudely swiped them fast and asked if that was good enough, making her feel very uncomfortable. After he made this rude and awkward situation she was nervous to show him the others so instead asked him double check them. He again said they were fine and ignored it. He was finished with the job very quickly and just kept saying if i got home and wasn't happy that I could call them. Then he proceeded to tell me that the job was $30 more because he cleaned more that the 18 spots. In the original request we asked 16 spots and said which ones. Yes we had more areas but he did not look at the original request and ask what needed to be cleaned. We knew we didnt need a sliding door cleaned and a front do as they were newer and just cleaned by me. Then he was pressuring my wife to give her the money and as she was alone felt very worried and nervous. She called me and I tried to talk to him on the phone but he was extremely rude and there was not discussion, it was "you will be happy or call if you are not but the bill is $119 not $89". My wife cut him a check to get him out of the house and locked the door. Overally the job done was poor and the fact that Wally the cleaning man made my wife uncomfortable, pressured and didn't clean a window properly has lead me to make sure that people are aware of their actions.
Description of Work: The work that was requested was to have 6 double hung windows cleaned and 6 screens in those windows. 2 bay windows cleaned and 4 bay window screens cleaned. 2 sliding doors cleaned.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0
$119
CYDNE P.
08/2008
5.0
window cleaning
+ -1 more
They are very pleasant and punctual. They are very friendly. They gave me some tips to rectify a couple of problems that I had with broken window seals. They are very professional.
Description of Work: They came to my house and they cleaned my windows inside and out.
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Service Categories
Window Cleaning,
Gutter Cleaning,
Ceiling Fans
FAQ
CRYSTAL CLEAR WINDOW CLEANING is currently rated 4 overall out of 5.
No, CRYSTAL CLEAR WINDOW CLEANING does not offer free project estimates.
No, CRYSTAL CLEAR WINDOW CLEANING does not offer eco-friendly accreditations.
No, CRYSTAL CLEAR WINDOW CLEANING does not offer a senior discount.
No, CRYSTAL CLEAR WINDOW CLEANING does not offer emergency services.
No, CRYSTAL CLEAR WINDOW CLEANING does not offer warranties.
CRYSTAL CLEAR WINDOW CLEANING offers the following services: WINDOW, CHANDELIER/FIXTURE & MIRROR CLEANING, CEILING FANS & SMOKE DETECTOR BATTERY REPLACEMENT.