About us
Business highlights
58 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
3.411 Reviews
Showing 1-11 of 11 reviews
Tom M.
10/2012
house painters, gutter repair, roofing
+ 1 moreThe estimates came in well ahead of the competition. The price wasn't the lowest but I had a good feeling and my gut proved to be correct. The work was completed exactly when they said it would be, no surprises, great work. I even had a problem with one of the gutters that was completely my fault and they came out and fixed it for nothing.
Description of Work: Roof gutters and windows are awesome! Not a single complaint or problem.
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Yes, I recommend this pro
$21,000
Grace K.
04/2012
gutter repair, roofing
+ 0 moreunknown
Description of Work: (Description unavailable)
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Yes, I recommend this pro
$32,000
JOANNA D.
01/2010
remodeling
+ -1 moreI have also contacted their sister company for roofing bids in the past, although their bids were never selected by my clients. I did have some stumbling blocks in 2007 when a client requested information and pricing on green roofs, though. The office staff displayed a general lack of knowledge on the topic, which was disappointing, and the guy who followed up with me discouraged it. From their website, it appears that this may have since changed, though. I have also had some problems in the past when I have requested a quote for a client, and the vendor has followed up with the client directly instead of going through me, which I found to be highly unprofessional and has discouraged me from working with them in the future. Their pricing for roof tear offs is competitive. My experience with roofing, overall, was suboptimal. I don't know if I would consider them for roof work, although admittedly this has more to do with communications issues than with the quality of the work. I have not used any of their other sister companies.
Description of Work: They tuckpointed the building within the budget we had to work with. The quality of the work done was very good and the team leader/foreman (I think his name was Felipe) was very knowledgable, and everyone seemed to be working efficiently under his leadership. The workers were respectful of the building residents and they took decent precautions with the landscaping. The went over and above by researching and finding a product which could be used to repair chipped areas of decorative faience (terracotta ornamentation on buildings) to make them look better. They were also kind enough to have their guys replace broken dryer vents (which we supplied) as necessary, so that we didn't have to hire a different contractor for these small repairs. They replaced lintels which we knew were a problem as well as a few others they determined needed replacement. However I wish that more time and care was taken to examine and evaluate the building as a whole and communicate same to us. For example, showing me the remaining lintels and what condition they were in (or communicating same) so that we could estimate the remaining usable life of those lintels. All we were told at the time was that they were fine and did not need to be replaced. However, 2 years later and we were plagued with additional masonry leaks and found that that some lintels will need to be replaced. Although they did not specifically state "the lintels are fine now but you should have them checked or replaced within the next 5 years," by being told that they were fine, I took that to mean that we had more than 2 years before we would need to pull another masonry permit and have to do more masonry work. I do think, however, that for the price of the work they did as much as they could, they did it well, and I do think that we got our money's worth. For this particular job, however, I think that the scope of the work was too small. I would have appreciated a professional taking time to advise me better, but this probably has to do with the rep who was assigned to us, who I understand left the company or was let go of shortly thereafter. My experience with the masonry, overall, was very satisfactory, and I would consider using them again for masonry work.
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Yes, I recommend this pro
$50,000
JOHN F.
01/2010
remodeling
+ -1 moreThe work went great. They are great people and I had no problems. I'll continue to use them in the future.
Description of Work: They replaced my roof. I have used them for the last 20 years.
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Yes, I recommend this pro
$6,500
Liane C.
03/2009
roofing
+ -1 moreIt turned out that the roofing job had not been completed properly. They did not properly install the facia/apron around the entire perimeter of the house. For more than 6 months my attic was filled with squirrels. They caused all kinds of problems and damage. I called one of the men from this company back and he instantly identified 8 holes from damage on just 2 sides of the house. He said that I needed a metal barrier to keep them out. This is something they should have provided. After the worker from Avondale came out and confirmed the problem, I called the owner who refused to answer my calls and resolve this problem with me. I now know that with a tear off this barrier should have automatically been a part of the job. I have had three qualified persons to confirm this was a gross omission. I had to hire someone else to complete the work. Its back to normal now but at an unnecessary added expense to me for more work. At the time this happened I continue to owe a balance of $600 on the approx $1000 debt. Because I had to hire another roofer at an additional cost of $950+(to fix the holes and add proper facia)and a handyman at an additional cost of approx $800(to do clean up, animal removal and attic repair). I also had to pay 1/2 of my neighbors expense to have a tree removed which was the tree that the squirrels were using for their access to my roof. I owed Avondale roofing the balance but ceased the remaining because of this action. Im out more money than I originally should have been.
Description of Work: The roof was a slant roof and it was to be single shingle complete tear off and re-roof. They estimated the job to be approx $11,000. I made an agreement with the roofer(whod come highly recommended by my realtor)that I could pay approx $10,000 and asked to pay the balance of approx $1,000 in equal $200 payments. He agreed. The work they did was quality but they did incomplete work.
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$13,000
Response from AVONDALE GROUP
ROGER O.
09/2008
roofing
+ -1 moreWe have used them every year for the past two to five years. We didn't use them this year because we found a better price. I would give them an A for quality of work and a B on responsiveness. They didn't always show up when they said they would.
Description of Work: We had them do a regular annual maintenance roofing project for us.
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Yes, I recommend this pro
$4,952
Response from AVONDALE GROUP
Tim V.
06/2008
roofing
+ -1 moreThe roofing technician requested a separate worker from Avondale Roofing to come out and give an estimate for repair of the tuck pointing. Three days later the tuckpointing expert came out but did not bring a ladder with him so he could not get onto the roof. He said he would come back later that day; he never came back. A week later the second technician returned with a ladder and briefly looked at the tuckpointing near the roof. He came down and said everything looks great. When questioned about the pictures and leak location, he went back up and changed his report that there were some areas that needed fixing. He said he would write up an estimate and call us back the next day. We never heard back from him. We decided to go a different route than with Avondale Roofing. Approximately a month later, I received a call from a worker at Avondale who inquired about the tuck pointing service visit. She was aware of the technicians first visit without the ladder but did not know he returned. She asked if we were still interested in an estimate. She also said that the technician had been recently fired for lack luster performance. She advised that she would call back the next day if she could find his notes on the estimate or they would send out a third technician to redo the estimate. We never heard back from Avondale Roofing about the work or the estimate.
Description of Work: We experienced a roof leak this past winter. We called Avondale Roofing because they had installed the roof a few years ago. They sent a technician out who repaired minor spots on the roof but stated that the large leak occurred due to a tuck pointing problem in the front of our building. The roofing technician took pictures of problem areas he saw on the parapet wall, as well as, on the side walls for documentation and proof. A second appointment was set up with a second technician who worked on the tuckpointing.
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$250
LAURA W.
01/2008
roofing
+ -1 moreThis work was actually done in 2002. We recently sold our home, and are new to Angie's List. The roof still looks beautiful. Les had originally come out to do the estimate, and they were prompt, honest, and courteous. Very importantly, they also did a good job cleaning up, and also left an extra box of shingles in case we needed future replacements. We may need some work done on our new home, and will definitely be looking to contact them shortly.
Description of Work: Roof replacement.
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Yes, I recommend this pro
$4,000
Mary Ann E.
10/2007
roofing
+ -1 moreBoth Avondale and North Shore Brickwork (part of Build 12) seemed very professional in their site visits; Id even expected to pay a premium to use their company. Their website makes them appear very capable, and it sounded like they had a competent support staff that could oversee the estimating and project coordination. I have several more (larger, more expensive) upcoming projects, and I thought Id found one company that could "do it all". Very disappointed in their lack of professional courtesy.
Description of Work: Joe came to my house on a day I had to be away. I left the gate open and we arranged to discuss the work via phone, which seemed to work out well. He was very pleasant and I wanted to start the project ASAP. That was over three weeks ago. Ive called and emailed them several times since then. Each time, they said Id have the estimate by "the end of the week". The last time I called, they said theyd work on it that afternoon.
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$3,000
KARIN M.
04/2007
roofing
+ -1 moreJust 2 years later (2007), a flashing fell off the roof. We called Avondale and asked them to re-install the flashing, which was re-usable. They charged us $425 for parts and labor. When we called them to do the work, we indicated that we believed it should be done at no charge because it should not have fallen off. They did not tell us that we would be charged and we believe that $425 was excessive, however they told us we had only a 2 year warranty on the original work and it had just expired. Overall, we felt they did really bad work to begin with, and then we felt that they should have stood behind their work and fixed it at no charge, which they did not. The sales staff was arrogant and dismissive when we called to complain. We will never use Avondale again, and we certainly cannot recommend their work. The tuckpointing and side roof in particular were sloppy and poor quality.
Description of Work: We used Avondale Group to put a new steel roof on our home and to do some tuckpointing and repair an entry roof. The work was done in 2005 cost then was $15,000.
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$425
Response from AVONDALE GROUP
ANNE C.
10/2005
house painters, gutter repair
+ 0 moreESTIMATOR CAME OUT AND THEY DID A COMPETITIVE QUOTE ON GUTTER REPAIR WORK, WHICH WAS JUST ONE PART OF PROJECT NEEDED ON OUR BUILDING. HOWEVER, THE SECOND PART WAS REPAIR AND PAINTING OR REPLACEMENT OF FASCIA AND SOFFIT ON UNDERSIDE OF GUTTERS OVERHANG. ALTHOUGH THEY SAID THEY WOULD QUOTE ON THIS CRUCIAL PORTION OF THE REPAIRS - THEY NEVER DID, NOR DID THEY RESPOND FURTHER AFTER SOME FOLLOW UPS. THIS WASTED OUR TIME AND PUT OUR SCHEDULE BACK SOME WEEKS.
Description of Work: WORK WAS NOT PERFORMED, BECAUSE OF NON RESPONSE TO SECOND ASPECT OF WORK NEEDED ON BUILDING.
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Response from AVONDALE GROUP
Contact information
975 ROHLWING RD, ROLLING MEADOWS, IL 60008
www.teamavondale.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Exterior Painting,
General Remodeling
FAQ
AVONDALE GROUP is currently rated 3.4 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
AVONDALE GROUP accepts the following forms of payment: Check,MasterCard,Visa
Yes, AVONDALE GROUP offers free project estimates.
No, AVONDALE GROUP does not offer eco-friendly accreditations.
No, AVONDALE GROUP does not offer a senior discount.
No, AVONDALE GROUP does not offer emergency services.
Yes, AVONDALE GROUP offers warranties.
AVONDALE GROUP offers the following services: COMMERCIAL & RESIDENTIAL ROOFING, GUTTER INSTALLATION AND REPAIR & RENOVATIONS.
Contact information
975 ROHLWING RD, ROLLING MEADOWS, IL 60008
www.teamavondale.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PM