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American Star Total Home Comfort

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters

About us

American Star Total Home Comfort is a customer focused heating and air-conditioning company that was originally started in 1980. Located in Itasca, IL, we employ highly trained people whose goal is to make our company the best service company in DuPage County and Chicago's Northwest Suburbs. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing American Star Total Home Comfort to contract your job: 100% satisfied guarantee. Compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work today. Others will typically guarantee only the functionality of the equipment--not your satisfaction with the process or that the finished job lives up to your expectations. This is why American Star Total Home Comfort continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you've been missing.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Residential repairs or replacement on furnace, air conditioner, humidifier, air cleaner, uv air sanitizer, generator, air duct cleaning & sanitizing.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8134 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 134 reviews

Patrick D.
01/2025
5.0
heating & air conditioning/hvac
  + -1 more
American Star replaced the aging and ailing furnace at our new home. They did an expert job of reviewing our homes needs, listening to our concerns of uneven heating and recommended a system that has exceeded our expectations. The customer service has been excellent, pricing came in below our expectations, and the installation left our utility area looking better than they found it. I wouldn’t hesitate for a second to recommend American Star for any of your heating and air needs and have trusted them for years.
Description of Work: New furnace and thermostat installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
09/2024
5.0
heating & air conditioning/hvac
  + -1 more
Chuck was extremely efficient in completing my yearly furnace check. He also took the time to explain certain details of using/setting the thermostat which I had forgotten.
Description of Work: Annual furnace check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
Adam is the best! Not only is he efficient and professional, he can explain the situation in terms I can understand. We like American Star and have recommended the company..
Description of Work: Seasonal check of AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianne B.
02/2022
4.0
heating & air conditioning/hvac
  + -1 more
Adam did an excellent job. Costs were not communicated until after he started working on the job.
Description of Work: We have a boiler. The heat is working in the downstairs area but not upstairs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marilyn H.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. He was great. Absolutely wonderful They were right on time.
Description of Work: Heating and cooling
Rating CategoryRating out of 5
Yes, I recommend this pro

Alix L.
08/2021
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It went great. They did everything they could to accommodate us and get us up and running as fast as possible. Everyone we dealt with was kind and courteous.
Description of Work: New HVAC system and hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,700

TOM B.
04/2021
5.0
heating & air conditioning/hvac
  + -1 more
American Star replaced our furnace, air conditioner, thermostat & humidifier. Compete job was wonderful. The technicians, Adam, Joe & Chris were great. They were polite, informed us of how they would install everything, and cleaned up when done. You would never know they were here! Best experience ever - we would recommend American Star to everyone!
Description of Work: Furnace & Air Conditioner replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Manoj V.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
The work was done cleanly and timely
Description of Work: New HVAC installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Andrew B.
08/2020
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Arthur K., Joe A., and Chris S. were just remarkable. Due to my and my wife's deafness they were patient and made their best effort to make sure that we understand them in details. The installation process was very efficient and through and making sure that everything was in the working order. After completing the job the place was cleaned thoroughly. Kudos to them and Al the president of the company. We have been their customer for the past 18+ years. Prior this a month ago a hot water heater as installed by them. Thank you.
Description of Work: Hot water heater, A/C, Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lynette H.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
very well, on time, very professional, got the job done quickly. 95 degree heat that weekend we are thankful to get on their schedule when the AC went out. $3655.00
Description of Work: replace a 17 year old AC unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,655

Jack E.
07/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
All went well. On time, worked until the work was completed and the whole system was checked out and diagnostics run to ensure correct functionality. Great crew, professional, personable.
Description of Work: A completely new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberley S.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
On Sunday evening, Adam responded promptly to the voice mail I left, requesting an inspection and cleaning for Monday morning. He called the office and had them call me first thing on Monday morning. Adam was at my house by 10:30 a.m., Monday morning, and completed the job, thoroughly, by noon. I will hire him again for maintenance on my new home.
Description of Work: Inspection and annual cleaning of furnace and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

terry H.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Tony did a great job!!!!!!!!!!!!!!!!!!!!
Description of Work: furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda G.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! I had Chris and Adam out today. Truly represents Customer Service Don't look anywhere else!
Description of Work: Maintenance on Furnace and Air conditioned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack R.
06/2019
5.0
heating & air conditioning/hvac
  + -1 more
Went very very well. Adam is the best. He is professional and efficient. I want him here whenever we need your services.
Description of Work: Air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HEATHER F.
09/2018
5.0
heating & air conditioning/hvac
  + -1 more
Tony P. was on-time and provided excellent service. I have been using this company for 17 years. They installed a new furnace for me 8 years ago and have always been very responsive and professional. Tony cleaned up my furnace and air conditioner and answered some questions I had.
Description of Work: air conditioner and furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew W.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great job. Al came over and listened to my needs did a load calculation and presented me with 3 fair options for new AC and Furnace. Helped with financing too. The installation wasn't the easiest and took two days and the guys worked their butts off. Did great work. You can really tell they know what they are doing. The new system is super quiet and works great and i couldn't be happier.
Description of Work: New Furnace/AC system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Star Total Home Comfort
Thank you for the install. I have registered your units and if there is anything else we can do for you please give us a call. I will let Al know the guys did a great job. Thank you again!

John C.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Problem diagnosed properly; parts ordered and expedited to be received and installed the same week. Efficient, very competent technician. Excellent people skills. Company was very responsive and communicated technician's status and arrival time.
Description of Work: Replace faulty A/C coils

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from American Star Total Home Comfort
Thank you for trusting us with your ac. If you need anything at all please give us a call. Thank you again.

Kevin C.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. Tony's professionalism and courtesy are exemplary. He arrived within the two hour time frame indicated and took the time to hear my concerns and rectify them. We have been using American Star for 20 years and have been satisfied with their service throughout that time span.
Description of Work: Tony did a tuneup on our air conditioner and fixed a rather annoying squeaking noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Star Total Home Comfort
Thank you for your continued loyalty to us.

Bruce L.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Most Excellent. Adam is a great guy, very thorough, communicative and skilled. In fact, everyone at American Star is very professional. We have been using them for years. In the past they installed both a new air conditioning system and new water heater. I would be pleased to refer them to everyone.
Description of Work: Spring Air Conditioning/Furnace Servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Star Total Home Comfort
Adam is a great technician. Im glad you like him as much as we do.

Susan S.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!! Arrived within the specified service window and was quick and efficient at completing the job.
Description of Work: Furnace cleaning and check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

brian W.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a nice job and took the time to show me the upgraded thermostat functions. Very happy so far. Too cold to test ac but they said to call them in the spring to complete.
Description of Work: furnace /ac install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Elizabeth H.
11/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Very thorough. Adam C explained questions I also had about water heater. Went over prices, differences in size, warranty, packages. He conducted a very thorough evaluation of my furnace, replaced the filter I had purchased, replaced batteries in thermostat. Very polite and business-like.
Description of Work: Annual furnace check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

roberta R.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jon was very professional, pleasant and informative.
Description of Work: Furnace/humidifier tune up and safety ck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo F.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good. Adam worked quickly to replace the electronic board and complete the Winter maintenance.
Description of Work: Replace the Board with relay etc for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$625.6

Contact information

4300 Lincoln Ave, ROLLING MEADOWS, IL 60008

http://www.sosheat.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters

FAQ

American Star Total Home Comfort is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

American Star Total Home Comfort accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, American Star Total Home Comfort offers free project estimates.
Yes, American Star Total Home Comfort offers eco-friendly accreditations.
Yes, American Star Total Home Comfort offers a 0% senior discount.
Yes, American Star Total Home Comfort offers emergency services.
Yes, American Star Total Home Comfort offers warranties.
American Star Total Home Comfort offers the following services: Residential repairs or replacement on furnace, air conditioner, humidifier, air cleaner, uv air sanitizer, generator, air duct cleaning & sanitizing.
Ask for details

Contact information

4300 Lincoln Ave, ROLLING MEADOWS, IL 60008

http://www.sosheat.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day