About us
Business highlights
39 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.815 Reviews
Showing 1-15 of 15 reviews
Robert D.
11/2017
septic tank
 + -1 moregreat. on time, friendly, professional
Description of Work: septic tank pumped
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Yes, I recommend this pro
$175
Luke M.
03/2017
septic tank
 + -1 moreWent great
Description of Work: Septic pumped
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Yes, I recommend this pro
Michael F.
06/2016
septic tank
 + -1 moreI called for an appointment on Monday 6/13, and because we were having some plumbing work done that was urgent that required the septic tank to be empty, I was given an appointment for the next day, today. I was given an 11:00 appointment, and they were here right at 11. The job was completed promptly and no problems. I was very satisfied with their responsiveness, promptness, and professionalism. Very friendly people! I would use their services again.
Description of Work: Emptied the septic tank
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Yes, I recommend this pro
$225
Elisabeth S.
05/2015
septic tank
 + -1 moreHe was scheduled to be here at 11:00 am. After waiting 45 minutes, I called. They had encountered some kind of problem and would be later. No follow-up call. No visit. Zip Zilch. Nada.
Description of Work: He did nothing.
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$290
Matthew B.
06/2014
septic tank
 + -1 moreunknown
Description of Work: Came over a pumped and flushed our septic tank.
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Yes, I recommend this pro
$150
Traci D.
01/2014
septic tank
 + -1 moreI contacted the company several times over about 3 weeks trying to schedule a pumping. Was told they would come on a Monday unless it was too cold, but they would call and let me know. Never received a call. I called back on Wednesday and set up appointment for Friday at 12. Never showed up or called. Waited a few days into the next week, never received a call to reschedule. Called Orville Quante and received same day service.
Description of Work: Tried to hire for septic pumping unsuccessfully
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Cynthia F.
12/2013
septic tank
 + -1 moreGreat! Would definitely use again. I made a phone call and they were out the next morning.
Description of Work: Cleaned out septic tanks.
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Yes, I recommend this pro
Cynthia F.
12/2013
septic tank
 + -1 moreThey are fast, professional, and a great price. I would definitely use them again.
Description of Work: They came out the following day and cleaned out the septic.
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Yes, I recommend this pro
Alicia S.
09/2013
septic tank
 + -1 moreWe went to the property and waited but the service person never showed up. I did not receive a call telling me they were not going to make the appointment. The following Monday I called their office, the gentleman said he would check into what happened to the service person and call me back by noon that day. I never received that call back with an explanation or to reschedule our appointment. I then had to scramble to get another company to come out so we could meet our deadline. I called a competitor, they showed up right away and performed the service.
Description of Work: We made an appointment to have our Septic System evaluated for a new home we were purchasing. We had only 10 days to have all the inspections done before closing.
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John L.
07/2013
septic tank
 + -1 moreCompleted as quoted.
Description of Work: Septic pump out
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Yes, I recommend this pro
Ed H.
04/2013
septic tank
 + -1 moreThey did a good job. We haven't had any trouble since. They knew what they were doing and did the job well.
Description of Work: They came to clean and service our septic tank.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Diana J.
01/2013
septic tank
 + -1 morevery good from start to finish and I would have him again.
Description of Work: He did a good job,and cleaned up after himself.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$350
KATHLEEN P.
07/2011
septic tank
 + -1 moreOverall I would rate the workmanship, promptness, price as excellent. I feel like there is hope after all nothing worse than having a plumbing problem. I was not afraid to tip him because I was amazed at the price and so thankful he came out on Saturday. I always felt as a women, you can get taken advantage of but he restored my faith. Thank you Tim
Description of Work: I went to Angie's list to look up who is recommended because I never needed any type of pluming before. Jaenecke Sanitary came up and I called. The man answered the phone and I told him I had water coming up through the floor drain in the basement and it had an odor. On the phone he sounded old and told me he could be to my home in an hour and this was today on a Saturday. I was in a panic state because we just put down new carpet and furniture and I knew I could not move it. I was mopping up the water and the front door bell rang and sure enough Jaenecke's was at my service. He pumped the tank and even had to fix the baffle I was so thankful and happy. I asked for his name (Tim Collins) he is a local, he was a very nice young man and he really was not old he just sounded old because he was ill. I am so thankful for his prompts service and that nothing got ruined. Great company and great service.....highly recommended.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$175
Marie N.
07/2011
septic tank, sewer cleaning
 + 0 moreI was very happy with this company. When I called, Tim was professional and gave me a quote over the phone. He was also on time and explained what services he would provide. I will definitely use Jaenecke Sanitary Services again! Marie
Description of Work: I had our septic tank pumped and back washed.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Sandra W.
12/2009
septic tank
 + -1 moreWe had never had any septic work done for the 23 years we have lived here. He said it was in great shape for something that had never been pumped out. The price was great. The septic is 1000 feet from the house. I took out a lot of trees for them to get to it. Most of the feel lines are in an open field.
Description of Work: We used Jaenecke Sanitary Service to pump our septic tank.
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Yes, I recommend this pro
$150
Contact information
1314 Watts Ave, Rockton, IL 61072
jaeneckeseptic.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Sewer Cleaning,
Excavating
FAQ
Jaenecke Sanitary Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Jaenecke Sanitary Service accepts the following forms of payment: Check
Yes, Jaenecke Sanitary Service offers free project estimates.
No, Jaenecke Sanitary Service does not offer eco-friendly accreditations.
No, Jaenecke Sanitary Service does not offer a senior discount.
No, Jaenecke Sanitary Service does not offer emergency services.
No, Jaenecke Sanitary Service does not offer warranties.
Jaenecke Sanitary Service offers the following services: Residential & commercial - septic tank work & waste water removal
Contact information
1314 Watts Ave, Rockton, IL 61072
jaeneckeseptic.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PM