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RPO Plumbing

4.8(
25
)

Plumbing, Water Heaters, Sewer Cleaning,

... +1 more

About us

Family owned & operated. Cost is determined by the job.

Business highlights

13 years of trusted experience

Services we offer

Plumbing repairs & installations, leaking pipes, toilet, faucet, water heaters repairs, sump pumps, sewage ejectors, & garbage disposals.

Amenities

Warranties
Yes
Senior Discount

$10

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.825 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
12%
3
0%
2
0%
1
4%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-25 of 25 reviews
Judy F.
03/2021
5.0
plumbing
  + -1 more
Ryan was completely booked solid today, but we were without a working toilet. He made time for us and did a wonderful job. This is our second time using his services and have been very pleased with not only his response time, but also mist definitely the quality of work. We highly recommend RPO Plumbing!
Description of Work: Toilet Replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from RPO Plumbing
Thank you [Member Name Removed] for the kind words. : ) Deb | RPO Plumbing
Gabe J.
04/2020
5.0
plumbing, sewer cleaning
  + 0 more
Showed up on time and listened to the problem I was having. Can up with a great solution to the problem since there was no clean-out to access the pipe easily. I thought the fee was very reasonable and I am getting a quote for more work I need done around the house. I would recommend RPO and use them again.
Description of Work: Clogged pipe and no clean-out to access it easily.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike O.
05/2019
5.0
plumbing
  + -1 more
I give them a 5 stars. On time and professional
Description of Work: Plumbing water heater, toilet reset
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHY V.
10/2018
5.0
water heater repair
  + -1 more
It was good. The lady who answer the phone is very very nice.
Description of Work: They install a water heater and some plumbing service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amelia P.
07/2018
5.0
plumbing, water heater repair
  + 0 more
Very well. Neat and professional.
Description of Work: New hot water heater
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Lara H.
09/2016
5.0
plumbing, water heater repair
  + 0 more
Quick, efficient, friendly service. Reasonably priced. I'd definitely call them again for plumbing needs.
Description of Work: Water heater replacement
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Kevin B.
08/2016
1.0
plumbing
  + -1 more
It didn't go at all because the company apparently selective about what they work on and mobile homes aren't on their menu. Oddly enough water flows through water lines in mobile homes just as it does a home built on a foundation but this company doesn't want to help everyone, just a select few.
Description of Work: I need a water leak repaired in a mobile home
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
Courtney N.
05/2016
5.0
plumbing
  + -1 more
He was in time, courteous, and left the space as clean as he found it. We'll be contacting RPO Plumbing for any future plumbing needs.
Description of Work: Ryan reseated our toilet, replaced the bolts, gasket/ring, and supply line.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RANDALL V.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: First of all, my wife and I are extremely particular when it comes to home improvements and RPO Plumbing did an EXEMPLARY job. Our basement floor had to be broken apart in order to insert a tub/shower unit correctly; further, a toilet was re-leveled and pedestal sink was installed. Without question, this entire job was a huge project and at no time did me or my wife feel shortchanged, rushed, threatened, insulted, or pressured in any way for more money outside of the agreement. All of the shut-offs were placed in convenient positions and the fittings look clean and neat. All bathroom fixtures installed by this company are solid, level, and in good working order. Everything that Ryan promised to be completed in the work order was done with remarkable precision. Additionally, he was paid in full for living up to his end of the agreement and a job well-done. This company has extremely high standards and a perfectionist mentality that other tradesmen should emulate. GREAT JOB!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,410
Scott B.
11/2015
5.0
plumbing
  + -1 more
It went well. He worked quietly and efficiently and did a great job. Price seemed kind of high but then it is always expensive to have work done for you.
Description of Work: Replaced two outside faucets and two shut off valves for these faucets.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Robert H.
10/2015
4.0
plumbing
  + -1 more
Did a good job, don't have worry about it leakin.
Description of Work: Fix overflow in tub from leaking
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$230
Arthur A.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Need a waterproofing expert, not a plumber |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mellany M.
05/2015
5.0
plumbing, sewer cleaning
  + 0 more
We are very much satisfied with what we got. We were very well pleased with the end result. Everything is fine. He said he could do it for what he did and it worked out really well. His name is Ryan. It was very worthwhile.
Description of Work: We've used RPO Plumbing. We had couple of major cracks at the top of our old gas iron sewer line up to the septic tank. We had him replaced all of that.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roxanne R.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: changed out bathroom faucets with owner supplied replacements, adjusted garbage disposal, adjusted toilets, replaced cartridge in tub to eliminate drip. Provider was courteous, informative and professional in his handling of the requested repairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Aaron W.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Install sink faucet, installed sink drains, tied sink drains to waste lines, ran cold and hot water lines from basement to sink faucet, and disconnected old water softner
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Nancy D.
06/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Daniel S.
06/2014
5.0
plumbing
  + -1 more
Called on a Sunday and RPO came over right away. The problem was assessed and additional tools were needed so RPO left to get them and came back with an assistant. They identified where the leak was and removed the tile to get to the leak. The tile removal was limited to just what was needed to do the job. After the first repair was done the air check found a second leak that was repaired. Once water pressure was restored some faucet leaks were found that needed parts to fix. The jobsie was left clean until the parts could be ordered. A second visit fixed the facets. Overall the job went very well and the off hours response was excellent.
Description of Work: Repaired cracked pipes in the wall and replaced damaged faucets.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Steve D.
05/2014
5.0
plumbing
  + -1 more
The plumbing went very well. He bought everything for the the plumbing and the sink. He took the time to make sure everything worked well.
Description of Work: put a sink in the garage and plumbing to move the washer and dryer upstairs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Teresa L.
01/2014
5.0
plumbing
  + -1 more
There were a few fixtures that I had ordered that required odd sized parts, and RPO had to make a couple of unexpected trips back to my house and they did not charge me extra for it. I will always use and recommend RPO Plumbing.
Description of Work: RPO replumbed my entire bathroom during a remodel...Lines had to be moved & replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from RPO Plumbing
(member name removed), Thank you, we appreciate the kind word. RPO Plumbing
Dewey F.
07/2013
5.0
plumbing, wells
  + 0 more
I called them to ask them if they sold and installed sump pumps. They immediately scheduled the tech for the next day. The tech arrived within 30 minutes of the scheduled time. The tech was friendly and professional. He started to work immediately and was finished in 90 minutes. The price was reasonable and the service was excellent. I will use them again.
Description of Work: Installed new sump pump.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nancy R.
06/2013
5.0
plumbing
  + -1 more
Very, very well. They were very professional and cleaned everything up afterwards. My garage ceiling looks great. I would highly recommend them for any plumbing problems. They were also nice enough to recommend a plaster to finish the ceiling which I was highly impressed with. Great service all the way around.
Description of Work: Fix a shower leak from my neighbor's into my condo garage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven S.
10/2012
5.0
plumbing
  + -1 more
I called RPO for a technician to look at my garbage disposal to get reimbursed by our home warranty. He called and came the following day to examine the garbage disposal. The disposal was 22 yrs old, very rusted and the shaft was broken. He spoke to my home warranty company and then replaced the disposal the same day. Very efficient,very courteous and he cleaned up after the job was complete. I would definitely use them again.
Description of Work: garbage disposal exam and replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Dawn Z.
03/2012
5.0
plumbing
  + -1 more
RPO was hired to correct the poor installlation of a bath tub another company was hired to do.They had to unistall the bath tub, re set the cement underneath the tub, reinstall the tub, and make all the plumbing connections. They also finished making the plumbing connections for the sink and toilet that the other company had started and had basically messed up.
Description of Work: Ryan reinstalled bath tub that was intalled poorly by another company, and finished the connections. He also straightened out the drywall the other company ruined.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Gary P.
11/2011
4.0
plumbing
  + -1 more
Plumber showed up on time and was courteous. I showed him what needed to be done and he went to work. Workmanship is good. Seemed to take a little longer than I expected. (3 hours), Thus it cost a little more than I expected because he does charge by the hour. Overall is was a decent experience. Said yes that I would use them again, but I think it would depend on the job.
Description of Work: Install a new water softener (Majority of the plumbing was already in place. I was replacing a rental. The rental was already removed). Also had him install a moen cartridge for the shower faucet and a new gasket for the drain in the shower.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$341.5
Bonita H.
10/2011
5.0
plumbing
  + -1 more
I like this company. They do a very good job for a reasonable price. I would recommend them.
Description of Work: They are my regular plumbing company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    5135 Citadel Ct, Rockford, IL 61109

    www.rpoplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing,
    Water Heaters,
    Sewer Cleaning,
    Wells and Pumps

    FAQ

    RPO Plumbing is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    RPO Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, RPO Plumbing does not offer free project estimates.
    No, RPO Plumbing does not offer eco-friendly accreditations.
    No, RPO Plumbing does not offer a senior discount.
    No, RPO Plumbing does not offer emergency services.
    Yes, RPO Plumbing offers warranties.
    RPO Plumbing offers the following services: Plumbing repairs & installations, leaking pipes, toilet, faucet, water heaters repairs, sump pumps, sewage ejectors, & garbage disposals.

    Contact information

    5135 Citadel Ct, Rockford, IL 61109

    www.rpoplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed