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Pearson Plumbing & Heating

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

With 50 years’ experience, Pearson is the company to call for your plumbing, heating, water softeners, sewer, drains and pest control needs. Pearson was founded on quality service at competitive prices and we continue that tradition to this day. Whether you require a minor repair or a major installation, you can be sure that it’s done right by one of our highly qualified technicians. The value of our services, plus our dedication to 100% customer satisfaction has made Pearson one of northern Illinois’ leading contractors in plumbing, heating and pest control. We are committed to keeping your home safe and comfortable all day, everyday. That’s why we offer 24-hour emergency service, senior discounts, and financing options. Additional email: christie@rstenstrom.com. Additional DBA - Pearson Plumbing Heating & Pest Control.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Repair & Installation - Plumbing, Sewer & Drain Cleaning, Water Heaters, Softeners, Purification, Heating & Air Conditioning, Duct Cleaning, Pest Control, Excavation, Kitchen & Bathroom Remodeling.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.6150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
7%
3
3%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-150 of 150 reviews

susan L.
06/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Put in a new 50 gallon gas water heater,my old one was really draining slowly and they did what they could to speed things up without making a mess all over, they instructed me on how to operate it and asked how any other past repairs were going.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Terrance V.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Call Pearson to repair my inoperative furnace and they arrived promptly as promised and quickly diagnosed the problem. The gave me all the fact and it was a pretty easy decision that I need a new furnace. They gave me what I thought was a very fair priced on a new high efficiency furnace and scheduled a time convenient for me for install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Michael M.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Install air purifier. Went pretty well was done in about 2 hrs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sondra L.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Gave a estimate for installing central A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nancy S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: he repaired the faucet and had the part with him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bobby H.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Furnace went out and wouldn't heat. They made a special effort to get the part for the furnace and had it running in a prompt way. We are very pleased with the service they provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Sofie B.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Unclog get my stubborn bathtub drain. Pulled put toys, hair, and other things from when work was done before I moved in. Previous owners left drain uncovered allowing the children's toys to clog the drain. Tub was filling up and would take over an hour to drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Riley J.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Harry D.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jane O.
08/2014
1.0
plumbing, air duct cleaning
  + 0 more
unknown
Description of Work: Called for emergency need water leak in bathroom no one available it would be overtime kind of goes against ad. Roto rooter came immediately fixed prob for fair price will call them again
Rating CategoryRating out of 5

Sharon S.
07/2014
5.0
plumbing
  + -1 more
It went well.
Description of Work: Front outside faucet leaking. Replaced faucet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Curtis W.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Good service
Description of Work: Repair A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Valerie F.
06/2014
5.0
plumbing
  + -1 more
and quot;,
Description of Work: It was Memorial Day 2014, and my husband decided to take care of a plumbing matter which he had been procrastinating on for some months........this was a BIG mistake! The plumbing matter quickly turned into a "plumbing nightmare', my husband had to turn-off the water! The only thing left to do was to call a plumber......on a holiday, that means time and a half. I ended-up having to call three (3) plumbers, one said, "I can't do this work", another one called too late, but I know he would have come, just had other customers who called before I did. Pearson called me back, and a plumber was available right away. They came right out, and fixed what turned out to be a plumbing problem which could have ptentially flooded our basement. The plumber was pleasant and very capable! It was expensive, but reasonable for a holiday service call. Moral of this review, "Do not do any plumbing on a holiday if you do not absolutely know what you are doing"!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$458

Luis D.
06/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced gas water heater which had developed a leak. Went fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

William C.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Nancy R.
05/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced furnace, A very nice job. Working well. Thanks Pearson... We had |them install our original one in 1993.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Patricia F.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Aaron got rust out of the shower lines and saved use $300 to $400 dollars.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Paul C H.
04/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Lynnsey A.
02/2014
3.0
water softeners
  + -1 more
.
Description of Work: technician called to fix water conditioner. quoted repair price between $300 to $400. repair time about 30 min. at most. bill was $425 which was to be paid in full to technician. next week we received invoice which listed 2 parts with no itemized price and no labor cost per hour. called pearsons to ask about why no itemized bill and hourly charges. she said they don't give price of parts and charge for the job because they don't know when going into job how long it will take; some may be 11/2 hours or so. wasn't happy with that answer as our job was very quick. guess we paid for the lengthy job somewhere else. we wont call them again. lesson learned.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$425

Charles V.
01/2014
5.0
plumbing
  + -1 more
Excellant, very satisfied.
Description of Work: Repiping drain system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

NANCY B.
01/2014
5.0
plumbing
  + -1 more
Furnace inspection.
Description of Work: I used Pearson Plumbing & Heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald G.
10/2012
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners, drain cleaning
  + 3 more
unknown
Description of Work: Had a problem with water heater....turned out to be ignition coil.............service man came within a couple of hours even tho it was Labor Day................he fixed it and reccomended replacing it. The serviceman came back a few days later and replaced the coil(another $400). We use Pearson for almost all of our problems involving HVAC and plumbing and have NEVER had a problem with them. They do tend to be a bit pricey, however.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

phillis S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
s
Description of Work: i thou g ht i might need a new a/c but i only needed a thermostat ray was very professional and polite i would call pearson again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Nancy T.
06/2012
5.0
plumbing
  + -1 more
See above
Description of Work: I have an old wall hung toilet that was leaking. The plumber was able to stop the leaking by replacing a part. After a few days the toilet would not stop running. I called Pearsons back and they sent the plumber back out to the house. The part that he had replaced earlier was not working so we needed to order a whole new ballcock and flushbulb. The toilet has been working well ever since. I was especially pleased that the plumber took the time to explain that my having such an old toilet that is no longer made meant that it would be costly to replace, so the best solution would be to install the new parts. Pearsons located the part, ordered it and installed it in a timely fashion. I would call them again for any service I may need in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dan K.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came out and addressed a few plumbing concerns for me. I have used this company before and I have been very happy with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

2415 20th St, Rockford, IL 61104

http://www.pearsonguy.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Water Filtration and Softening,
Drain Cleaning,
Air Duct Cleaning,
Excavating,
Sewer Cleaning,
Pest Control,
Dryer Vent Cleaning,
Natural Gas Lines,
Appliance Sales and Installation

FAQ

Pearson Plumbing & Heating is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Pearson Plumbing & Heating accepts the following forms of payment: Check
Yes, Pearson Plumbing & Heating offers free project estimates.
No, Pearson Plumbing & Heating does not offer eco-friendly accreditations.
No, Pearson Plumbing & Heating does not offer a senior discount.
Yes, Pearson Plumbing & Heating offers emergency services.
Yes, Pearson Plumbing & Heating offers warranties.
Pearson Plumbing & Heating offers the following services: Residential & Commercial Repair & Installation - Plumbing, Sewer & Drain Cleaning, Water Heaters, Softeners, Purification, Heating & Air Conditioning, Duct Cleaning, Pest Control, Excavation, Kitchen & Bathroom Remodeling.

Contact information

2415 20th St, Rockford, IL 61104

http://www.pearsonguy.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day