LOWE'S

Hardware & Home Improvement Stores, Kitchen and Bath Remodeling, Carpet Sales and Installation,

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
50%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.4
responsiveness
4.6
punctuality
4.4
Showing 1-8 of 8 reviews

Lisa H.
02/2017
5.0
home remodeling
  + -1 more
They did a great job.
Description of Work: Bryan Wellwood was the main contractor, I had two bathrooms remodeled as well as our laundry room. We had tile work done and everything was painted. There was a ton of work to be done and they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

rick L.
02/2014
4.0
custom cabinets, carpet installation
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$200

George W.
10/2013
5.0
home remodeling, home improvement stores
  + 0 more
Initially, there was a breakdown in communications but they followed up and met our expectations.
Description of Work: Removed old vanity top and installed new top and faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robin B.
07/2013
5.0
home improvement stores
  + -1 more
After sending out the installer to work out the labor cost, Mike called to tell me that Lowes minimum cost was too much for such a small project and that he was concerned that the railing wouldn't be sturdy enough. I really appreciated the honesty. They could have just charged me an arm and a leg and left me with a poor product.
Description of Work: I had a concrete front steps put in and needed railing. Lowes installs amd I wanted carefree weather-resistant vinyl. Mike came out twice to measure.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Steven P Z.
07/2013
4.0
home improvement stores
  + -1 more
We ordered shed at our local Lowe's store on a Monday. Lowe's employee was not regular person to order sheds. It took 2 of them to create order. They did not tell us of options we may/should have ordered but overall did a fair job for us. Heartland called us on Tuesday to set up installation date. After talking with them, we made some changes to our order which did not affect installation date. Angel (Heartland employee) called us to confirm the changes next day and answered further questions. Angel was exceptional customer service employee at Heartland. Angel called us 2 days ahead of installation and confirmed everything was OK. Installer Matt arrived approximately 7:40 AM on Friday to build shed. Matt was exceptionally cooperative and a real hard working builder. We had a problem with the bolts that were installed in the slab but that did not deter Matt at all. He continued to build as I cut off bolts. My cement contractor arrived to cut off the last 4 bolts. Matt put shed together by himself in approximately 6 hours.
Description of Work: Lowe's affiliate Heartland Premium Storage Solutions built 10' X 12' storage shed, Classic Series, Estate model on our concrete pad.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Megan R.
05/2013
4.0
home improvement stores
  + -1 more
It was a pretty good experience. They have better customer service than Home Depot does. I would use them again.
Description of Work: I used Lowe's last Thursday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah D.
03/2013
5.0
home improvement stores, custom cabinets, home remodeling, carpet installation
  + 2 more
Lowe's were very helpful. I get all of my paint there. I've bought appliances from there. They're very prompt. We had carpet installed. They were excellent. We do most of our household remodeling ourselves. Their pricing is reasonable. One thing I really like about them, my husband is a Veteran and they give a 10% discount. You don't find that very often. They always been very professional, polite and helpful. I really like that store. I really can't say enough about them. They were very, very good.
Description of Work: We got some kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane W.
03/2012
4.0
home improvement stores, fencing
  + 0 more
Their customer service was excellent. The job took a week. They had told me that it would take three days. The price was reasonable. The price was $4000.00 cheaper than another bid that I received.
Description of Work: They installed a vinyl fence in my back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

    Contact information

    7130 E STATE ST, Rockford, IL 61108


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Kitchen and Bath Remodeling,
    Carpet Sales and Installation,
    Cabinet Making,
    Fencing

    FAQ

    LOWE'S is currently rated 4.4 overall out of 5.
    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.

    Contact information

    7130 E STATE ST, Rockford, IL 61108