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Keyz Junk Removal And Trailer Rentals

4.6(
9
)

Garbage Collection, Hauling, Delivery Service,

... +1 more

About us

Keyz Junk Removal And Trailer Rentals is the company you want to haul out your junk. We also provide home/commercial cleaning services. With our year of business we have never received a bad review/complaint due to our exceptionable service. We take pride in our price affordability and are completely transparent on our services. We are located in the Rockford, IL and surrounding areas. Please call us or click for an estimate today!

Business highlights

Family Owned & Operated

Services we offer

Trash Removal, Hauling Services, Appliance Removal, Garage Cleanouts, Home Demolition, Small and Large Item Pickup/Removal, Trailer Rentals.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.69 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%
Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.5
punctuality
4.3
Write a review
Showing 1-9 of 9 reviews
Klara B.
08/2024
5.0
hauling services
  + -1 more
I sincerely recommend them to anyone who needs junk removed or anything. They are a great team, on time, fast and friendly. The cleanup after was great and no obstacles can get in their way. If you need a company that'd a family and a business this would be them fair pricing and all. Thank you!
Description of Work: Needed a garage completely emptied and cleaned out due to previous owners filling it wall to wall.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
james B.
07/2023
5.0
garbage collection
  + -1 more
I had a very good experience working with Keyz. My dumpster was delivered on time . I did not use their removal service, but the services I did use I would use them again. James B.
Description of Work: A dumpster
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Leslie D.
06/2023
5.0
garbage collection
  + -1 more
Amazing! They were very professional and after accumulating so many things over the years that I didn't need anymore, they really made the process of removing it all so easy. I can't say enough how much I appreciate the hard work!
Description of Work: Removing a bunch of old junk
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dawn V.
06/2023
1.0
garbage collection
  + -1 more
I would give a 0 if possible. Items were stolen (tools specifically, we are worried there is more). He burned items on my property without permission And tried to put trash at curb. He was obnoxious and unprofessional. He whined and complained even after an additional $1500 was pd beyond quoted amount. Do NOT anything he says.
Description of Work: Home clear out
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$7,500
Response from Keyz Junk Removal And Trailer Rentals
We sincerely apologize for any inconvenience caused during your recent experience with our junk removal services. We take customer satisfaction seriously and strive to provide the highest level of professionalism and integrity in our work. After thoroughly investigating the matter, we have found some discrepancies in the claims made in your review. Our team maintains a strict code of conduct, and it is against our policies to engage in any form of theft or unauthorized activities while performing our services. We have thoroughly reviewed the records, and there is no evidence or indication that any tools or other items were stolen during the junk removal process. Regarding the burning of items, we appreciate that you gave us permission to proceed with this method of disposal. We always prioritize open communication and obtaining proper authorization from our customers before carrying out any disposal methods that may require specific permissions. If there was any misunderstanding or miscommunication in this regard, we sincerely apologize. Furthermore, we understand now that the trash was placed at the curbside for your convenience and to facilitate our return the following day to complete the trash removal process. We apologize for any confusion caused by this action and any inconvenience it may have created. Our intention was to ensure a smooth and efficient process for both parties involved. In terms of the payment, we pride ourselves on transparent pricing and strive to provide accurate estimates for our services. However, in some cases, unforeseen circumstances may arise during the junk removal process, leading to additional costs. We make every effort to communicate any changes in pricing or additional charges before proceeding with the work. If there was any confusion or dissatisfaction regarding the final payment, we apologize and are willing to address the matter with you directly We appreciate your understanding and cooperation in clarifying these matters. Customer satisfaction is of utmost importance to us, and we are committed to addressing any concerns you may have. If there are any further issues or if you would like to discuss the matter in more detail, please do not hesitate to reach out to us directly. Once again, we apologize for any inconvenience caused, and we appreciate your feedback as it helps us improve our services. We value your business and hope to have the opportunity to address your concerns and provide you with a satisfactory resolution.
Niecey T.
12/2021
5.0
garbage collection
  + -1 more
I was very impressed with the work. It was a reasonable price. I would absolutely use the service again. They were timely, did a wonderful job. They were professional and I like the pricing. I would recommend them.
Description of Work: They remove junk in the basement.
Rating CategoryRating out of 5
Yes, I recommend this pro
Artavia M.
12/2021
5.0
hauling services
  + -1 more
It was great. It was a great experience. They were very professional.
Description of Work: I have a lot of trash and things that I didn't need. They came in and picked it up for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300
Xavier H.
12/2021
5.0
garbage collection, hauling services
  + 0 more
Keyz Junk Removal was a breath of fresh air! My family and I were preparing to move, and his team made the stressful change of events easier to deal with. The team was efficient, professional, and quick. The rates were reasonable as well.
Description of Work: Garbage Collection, Hauling
Rating CategoryRating out of 5
Yes, I recommend this pro
erik A.
12/2021
5.0
garbage collection, hauling services, dumpster service
  + 1 more
Keyz was professional from beginning to end. They were punctual and efficient. A job that I felt would've taken days was completed in just a few hours and it feels like I have double the space. Very happy, highly recommend!
Description of Work: Garbage Collection, Hauling, Dumpster Service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
eriq E.
12/2021
5.0
garbage collection, hauling services, remodeling, dumpster service
  + 2 more
Easy to work with. On time, fair pricing would highly recommend .
Description of Work: Junk removal and full service
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350

    Contact information

    211 N Day Ave, Rockford, IL 61101

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Garbage Collection,
    Hauling,
    Delivery Service,
    House Cleaning

    FAQ

    Keyz Junk Removal And Trailer Rentals is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Keyz Junk Removal And Trailer Rentals accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    Yes, Keyz Junk Removal And Trailer Rentals offers free project estimates.
    No, Keyz Junk Removal And Trailer Rentals does not offer eco-friendly accreditations.
    No, Keyz Junk Removal And Trailer Rentals does not offer a senior discount.
    No, Keyz Junk Removal And Trailer Rentals does not offer emergency services.
    No, Keyz Junk Removal And Trailer Rentals does not offer warranties.
    Keyz Junk Removal And Trailer Rentals offers the following services: Trash Removal, Hauling Services, Appliance Removal, Garage Cleanouts, Home Demolition, Small and Large Item Pickup/Removal, Trailer Rentals.
    Ask for Details

    Contact information

    211 N Day Ave, Rockford, IL 61101

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day