KANNCEPT DESIGN

unknown

The end result i was extremely pleased. The proper time frame, professional ideas and servcies, creative enhancements, great communication, all with the cost well within budget. The final cost inside the budget also included the many add'l non-budgeted items that were suggested. My staff, family, friends, and customers love the final outcome. I will hire Kanncept Design thier service on any of my needs. I have already referred thier service to others.

I attempted to contact Kanncept Design for several interior design projects I had at my home. I originally called the main office. I couldn't get a hold of anyone, so I left a message. A couple days later, I received a call back, though I was unable to answer at that time. I was given Molly's cell number on my voicemail and instructed to reach her on that. We played phone tag for about a week. I would call and leave a message, then a day later, she would call and leave a message, so on and so on. Finally I answered the phone when she called, unfortunately I was in the middle of closing on a property when she called, I told her I would be finished in 15 min, and asked If I could call back then. She said ok. I called back 15 min later, and what do you know? Can't get a hold of her. Just plain tired of trying to get a hold of someone. I felt as a customer I was the least of her concerns. I would not recommend this company to anyone.

Molly and her team were very easy to work with and surprised us with the customer service.

We are very thankful to Angie's list for helping us find Molly of Kanncept Design. We have an Italianate farm house that was built in 1865. We wanted a front room to be an office and sitting room. Molly did a wonderful job. The room is absdolutely beautiful. All aspects of this job were completed very professionally. I was able to text or talk with Molly at any time that I had a question. When choosing furniture we went to the store together and Molly was very easy to communicate with. We felt the cost was reasonalble and unlike other projects we have done this room is totally done - walls, shelving, lighting, flooring, curtains, and furniture. There is nothing more that we need to purchase or do to this room. When Molly and her assistant left that day we could just sit down and enjoy it. I highly recommend Kanncept Design and will be using them again.

Our most recent project with Kanncept was to replace the window treatments in our living room, which involved 5 floor-to-ceiling picture windows. She came onsite to take photos and take measurements, then we met a few days later to discuss options. She was able to present a couple of different approaches, each at different price points. After making our selection, they were delivered right on time, and she worked with her installer to get it finished quickly. The entire project took less than a month from initial phone call to finished installation.

It was a little hard to live through all the constuction BUT it went quckly and was well worth it.