JD's Complete Outdoor Service, LLC

junk removal, gutter cleaning service, lawn service,

About us

We are a locally owned and operated company that values honesty and integrity and treats your property with respect and care. We offer Lawn Care and Snow Removal services that are customizable to the needs of the home or business owner. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee your satisfaction!

Business highlights

9 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

3.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
15%
3
4%
2
8%
1
12%


Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.9
Showing 1-25 of 26 reviews

Randall B.
06/2022
0.5
He called to set up a time to meet 5 days later. The time came and went and no showed. I texted to see if he was coming, no response. If his company was the only service provider I wouldn't hire them. Big mistake a 30,000 a year contract he blew off.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
1.0


Valerie F.
05/2021
5.0
I am so grateful I found JD's as I was in a rather desperate situation with my yard and they rescued me. They were wonderful. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lyn P.
11/2019
5.0
Answered right away when it was needed

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Cara D.
08/2019
4.5
Jordan was great to work! He always returned my calls and answered my questions. Even when they were super busy he always did his very best to accommodate my special requests.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Thomas C.
08/2019
5.0
JD's rates a 5.0 in every category . Happy that I found them on Home Advisor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia G.
04/2019
5.0
They did a great spring clean up. Waiting for our first lawn service next.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Kris J.
04/2019
0.5
Never did the job . They came and we agreed on the work to be done . I signed the quote and authorized the yard work . They never came back . I was unable to contact them .

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Robert T.
10/2018
1.5
The issues that I had with this company have been pretty much resolved

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5


Mary Beth T.
10/2018
0.5
Avoid JD's Complete Outdoor Service LLC. I hired them to power wash & stain my deck. I was told the deck would be "thoroughly cleaned, power washed, sanded (if needed) & 2 coats of premium seal/stain". On July 24th, the deck was power washed. There were marks on the deck where the water stream from the power washer was too powerful. It also looked like there were areas that were not washed as well as they should have been. I received an invoice a couple of days later even though the job was not completed. I hadn't even picked the stain at this point. Jack came over July 27th to drop off the stain chart for me to pick a stain. I brought it to his attention about the power washing marks. He told me that once it is stained those marks will not be visible. I believed him. The next week, the deck got stained. Those marks did not disappear, it doesn't look like there were 2 coats done and the areas where the deck wasn't washed well just looks dirty under the stain. I talked to Jack on August 10th about touching up the deck. On August 14th, Jack texted me to say that they will be coming by the next day to touch up the deck, weather permitting. The last text I received on August 23rd said they would be over no later than Tuesday of the next week. I did notice that someone must have stopped by because there was a new pack of 3 paint brushes on my deck. Since it rained that afternoon, I figured there was another delay. The pack of brushes still sits in the same place it was placed back in August. The last text I sent on September 26th asked them if they planned on fixing the deck anytime soon. I have heard absolutely nothing. I have been very patient and understand that rain plays a factor in these situations, but ignoring the situation is not the solution. Shame on me for paying them & trusting this company to finish the job I hired them to do. Lesson learned.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$1,082

Theresa E.
10/2018
4.0
Dependable

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Tanger R.
09/2018
5.0
Went above and beyond my exceptions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marya F.
08/2018
3.5
He said he would follow up a quote for continuing services but never followed up.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Vickie M.
08/2018
5.0
Felt sorry for them they had to work hard on my lawn....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

E William B.
08/2018
5.0
Very professional and great to work with. I’d highly recommend this company for exterior services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dianna E.
07/2018
5.0
Please have them contact me, estimated a job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandi M.
07/2018
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Sandra N.
03/2018
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie T.
02/2018
4.0
i was disappointed that they didnt do the sidewalk. driveway was awesome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jeff J.
02/2018
5.0
Excellent work. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathi T.
12/2017
5.0
Goes above and beyond for a super reasonable price! I will recommend him to everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
01/2017
1.5
.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.5


Marsha W.
12/2016
3.0
.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
2.5

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1602 Plaza Dr, Rockford, IL 61108

http://jdscompleteoutdoor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

junk removal,
gutter cleaning service,
lawn service,
snow removal service,
flooring contractor,
leaf removal service

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

Yes, JD's Complete Outdoor Service, LLC offers free project estimates.
No, JD's Complete Outdoor Service, LLC does not offer eco-friendly accreditations.
No, JD's Complete Outdoor Service, LLC does not offer a senior discount.
No, JD's Complete Outdoor Service, LLC does not offer emergency services.
No, JD's Complete Outdoor Service, LLC does not offer warranties.

Contact information

1602 Plaza Dr, Rockford, IL 61108

http://jdscompleteoutdoor.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed