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Gilley's Heating & Air Conditioning Inc

Heating and Air Conditioning, Dryer Vent Cleaning, Metal Fabrication & Restoration,

About us

Family owned. Additional DBA - Gilley's Heating & Air Cond, Gilley's Sheet Metal Inc.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial heating and cooling system installation, HVAC, indoor air quality, electrical, fireplace, ductwork, sheet metal fabrication, furnace & tune-ups.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Showing 1-12 of 12 reviews

Priddy C.
12/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Needed old fuel oil furnace replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sondra L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Gave estimate on installing central A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: inspected furnace to see about replacement. |old furnace still in good shape

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne M Z.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen L.
08/2013
4.0
heating & air conditioning/hvac
  + -1 more
ok
Description of Work: Installed a new filter and humidifier on existing furnace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Bruce N.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time, looked at my present equipment and gave me a quote. I did not have the work done but most likely have Gilley's do it next year.
Description of Work: Mr Gilley came to my home to give me a price on a new furnace & air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc B.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
They do a really good job. The last time we used them they made sure that everything was working fine. They are honest and punctual. We don’t even know they are here although they have been here and that is always a good thing. We would rate them highly and would absolutely continue to use them in the future.
Description of Work: The last time we used Gilley's Heating & Air Conditioning Inc. was to check the heating & air conditioning unit. We used them to put in two new furnaces two years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Florence A.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Gilley's called me about 10:30 a.m. and by 1:00 p.m. they were here with a brand new furnace to remove my "sick" furnace and replace it with an even better furnace than I had. Rodney Gilley was courteous and I felt he really cared about my situation. The two gentlemen who came to replace the furnace were efficient, professional and cleaned up the area, took all the old furnace parts away while taking care to protect my carpet. I simply can't say enough about their caring. I would certainly recommend them to anyone wanting honesty and prompt service for their furnace.
Description of Work: My furnace installed new in 2005 (in the fall) had to have the heat exchanger replaced in the fall of 2006. Due to the failure of the part for the second time, I was extremely dissatisfied with the brand of furnace and told Gilley's that I would not accept a "repair" again -- that I wanted the furnace replaced completely since I was very concerned that I would be without heat during cold weather. They gave me a different brand furnace and installed it promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Edwyna O.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
They installed my unit and came on Thanksgiving to check my system. I selected them because they are in my neighborhood and will use them again in the future.
Description of Work: I used Gilley's Heating & Air Conditioning to check on my HVAC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

james J.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are outstanding and I would give them the highest grades possible. The job took them about 10 minutes. He was out here like almost immediately. We have used them before and have probably called them three times in the past 30 years and they have always done outstanding work. I once had them come out at midnight to fix the furnace because we had a few guests. They are awesome.
Description of Work: Our furnace went out and Gilley's Heating & Air Conditioning came out and replaced the circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary M.
10/2011
3.0
heating & air conditioning/hvac
  + -1 more
When the furnace would not start, I called Gilley for warranty replacement of the inducer. The first visit confirmed my request but I was charged $70 . I agree that it had to be verified but I didn't expect to be charged for it. When the part came in the serviceman replaced it and charged me another $87. There's something wrong with charging for warranty work. It really should be billed to the manufacturer. At the very least, I should have been informed of the charges in advance. I had the service tech look at the chimney cap (from the ground) while he was there. He said that someone would call me to check it out. I was never contacted. Earlier this month I contacted Gilley to ask for an additional discount for cleaning furnaces in the 5 homes I own,. I was told that someone would check and call me back. No one ever contacted me. Last year was my first experience with Gilley when they installed a new furnace in one of my homes and I was very pleased with the whole process. I know that the owner is cutting back on his involvement and perhaps this explains my dissatisfaction this time. Please note that my "C" grade for professionalism is not intended to reflect on the service tech but on the company as a whole.
Description of Work: Warranty replacement of inducer.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$157

Linda M.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
We built an addition on to our house over 20 years ago. At that time we had a bigger furnace installed to accomodate the bigger house. During that time we have never been happy with the temperature in that room (our bedroom).We even ended up buying a space heater for that room. When our air conditioner quit we knew it was also time to check into replacing the furnace. After talking to several people at the Rockford Home Show, we got estimates from 4 different people. Each one had a different idea of what would work best for us. They did all agree that we had the wrong furnace in then and that is why our bedroom was so cold. Each had a different idea on how to fix it. After much consideration we chose Gilley's. They were not the cheapist but their ideas were explained and seemed to make sense to us. Some of the others left us with some questions as to if they would work or not. Gilley's assured us they would work with us until we were satisfied. They were very professional in all that they did. We were completely satisfied and were even able to give away our space heater. We don't need it anymore.
Description of Work: Gilley's installed a new furnace, air conditioner, Aprilaire humidifier and an air filter. They also changed some of our duct work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    4465 Prairie Rd, Rockford, IL 61102

    www.gilleysheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Dryer Vent Cleaning,
    Metal Fabrication & Restoration,
    Natural Gas Lines,
    Fireplaces,
    Insulation,
    Electrical

    FAQ

    Gilley's Heating & Air Conditioning Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Gilley's Heating & Air Conditioning Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Gilley's Heating & Air Conditioning Inc offers free project estimates.
    No, Gilley's Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
    No, Gilley's Heating & Air Conditioning Inc does not offer a senior discount.
    Yes, Gilley's Heating & Air Conditioning Inc offers emergency services.
    No, Gilley's Heating & Air Conditioning Inc does not offer warranties.
    Gilley's Heating & Air Conditioning Inc offers the following services: Residential & commercial heating and cooling system installation, HVAC, indoor air quality, electrical, fireplace, ductwork, sheet metal fabrication, furnace & tune-ups.
    Ask for details

    Contact information

    4465 Prairie Rd, Rockford, IL 61102

    www.gilleysheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed