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Birch Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

I have been a Licensed Plumber for 35 years and we have been in business as Birch Plumbing for over 23 years, specializing in solving plumbing issues. Licensed in Plumbing, Back-flow Inspections, Contractors, and Gas Piping. We charge a $50.00 trip fee for normal working hours M-F 8 A.M.-5 P.M. & $75.00 trip fee for emergency services after hours, non scheduled weekends and holidays. Our hourly rate is $100.00 per hour M-F 8 A.M.-5 P.M. & $150.00 per hour for emergency service after hours, non scheduled Saturdays and $200.00 per hour for Sundays and holidays. Clear Water Inspections run $50.00 per normal residence. Back-flow Inspections run $100.00 per valve. Remodels are priced out as a bid, or time & material. We accept Visa, Master Card and Discover but charge a processing fee of 5%. Please share your phone number with us when sending a email message through Angie's List website so we can contact you by phone.

Business highlights

27 years of trusted experience

Services we offer

Clear water inspections. Back-flow valve inspections, installation and repair. Fixture installation, remodeling, water heater installation and repair. Water softener installation. Gas line repair. General plumbing services.

Services we don't offer

Sewer Cleaning and Repairs.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 123 reviews

Gwen S.
02/2018
5.0
plumbing
  + -1 more
Great!!!!!!!!!!!!!
Description of Work: Replaced burst water pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terry M.
08/2017
5.0
water heater repair
  + -1 more
Great price and service.
Description of Work: New Water Heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Renee K.
12/2016
5.0
plumbing
  + -1 more
On time professional.
Description of Work: Shower fixed, faucets replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
09/2016
5.0
auto glass
  + -1 more
Excellent service
Description of Work: Plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Stephen W.
06/2016
5.0
plumbing, water heater repair, water softeners, water delivery
  + 2 more
unknown
Description of Work: They installed a new hot water heater in an efficient and timely manner. I called them at 11:45am and the job was completed by 3pm. No complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Kasondra L.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

David S.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John M.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Sump pump went out that morning. Called Birch Plumbing at 8:30. They were there when they said they would be and had a new pump in quickly. Great Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wes Q.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerry R.
01/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

RANDALL K.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They helped finish an installation for me. A bathroom sink and its connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Shin K.
10/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replace a gas hot water heater. I called in the morning. They came that afternoon and replaced the old heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

James T.
02/2013
5.0
plumbing
  + -1 more
John arrived after the owner called a day or so early to see what was needed. John gave me a general idea of what labor and possible parts could be. He was very close to the final costs and we added the sink drain situation after the estimate was verbally given to us. John was here about 4+ hours and he worked wonders on our problems. The whirlpool tub has at least increased the action of air to water flow by 50% greater. All other work had us amazed as we have been involved in toilet and sink repairs over the last 45 years in homes we have owned. John made it all look like child's play. He is a gifted and appreciated master serviceman. I highly recommend Birch Plumbing and John. I will have no problem using their services again.
Description of Work: 4 toilet seals checked and replaced. (involved pulling toilets and re-seating them) as we had noticed some bad smells at times. Checked all toilet mechanisms and adjusted or replaced. 4 sink drain mechanisms checked and fixed. One was replaced completely. Bathtub Moen faucet mechanism (leaking) was replaced. Bathtub drain mechanism was hard to use and this was checked and lubricated. Replaced main house to well shutoff valve. Checked air adjustment valve for whirlpool bathtub and jets. They are looking for a replacement drain assembly for the bathtub. Also they are looking for a replace air valve adjustment control. Bathtub (whirlpool) is 26+ years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard C.
02/2013
5.0
plumbing
  + -1 more
Kevin was punctual and professional. The rapir was completed with no problems. A thorough leak check was perforemd before he left. I would use Birch plumbing in the future.
Description of Work: Kevin of Birch plumbing repaired a leaking second floor bathroom tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARK J.
12/2012
5.0
drain cleaning
  + -1 more
We were very happy with their service. They came out the same day.
Description of Work: They snaked a drain as it had grease buildup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marie N.
11/2012
5.0
plumbing
  + -1 more
Our Heating Tech recommended we have a plumber check our gas pipe to make sure we didn't have any blockage. We had gone 5 days without heat in cold weather, so we were desparate for someone to fix our problem. When I called on a Saturday, the owner scheduled a technician to come to our house as soon as Monday morning. Even though the technician couldn't make it at the time that was scheduled, the owner called an explained that the previous job took longer than expected. I appreciated that I was notified. Once the technician arrived, he made sure that our problem was fixed and charged a fair price. We appreciate their professionalism and willingness to accomplish a challenging job. Our furnace is working great now. We will definitely contact Birch Plumbing for our future plumbing/gas piping needs!
Description of Work: Our furnace was not pushing enough heat from the vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Patricia R.
08/2012
5.0
drain cleaning, plumbing
  + 0 more
.We had a clogged drain in the basement that had been an on going problem. We thought we had addressed the problem years ago with another plumbing company. The leak was never totally corrected so we called Birch Plumbing and John came out and thouroughly corrected the problem. He also provided helpful suggestions for other plumbing projects. We are very happy with the service provided by Birch Plumbing and there staff, definately planning on using them in the future. Thank you Ronald and Patty Reagan
Description of Work: Our drain was clogged and would flood the floor under the washer upstairs and flood part of the floor by the drain in the basement.John, found the problem and corrected it. He replaced some old worn out fittings and unclogged whatever was causing the back up.Great work and nice person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

BENNY W.
08/2012
4.0
plumbing
  + -1 more
installer's first installation of that particular softener and he had a fews problems during installation but resolved them in a timely manner.
Description of Work: disconnected the old water softener and installed new softener. showed up the day before the appointment to check out the softener and installed it that same day. offered to remove old softener .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$193

Mary P.
02/2012
5.0
plumbing
  + -1 more
.I thought he did a really nice job. It was the owner who came to do it. I thought some of the things I was asking about would cost to much money. He told me some of the things I could do to save money. I was pleased and he came out the same day I called him.
Description of Work: .I had a leak in my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Amanda K.
10/2011
5.0
plumbing
  + -1 more
Kevin arrived at the time I was given - loved they could come on a Saturday. He drained and pulled the toliet. Took time to caulk where the collar was lower then the tile. He also took time to shim the toliet where the floor was not level. Put the toliet back in and checked in the basement to make sure there were no leaks. Toliet is now straight and does not move. He was friendly and knowledgeable and quick. Great local company with very afflordable prices. I will call them again for future work.
Description of Work: Toliet in bathroom needed to be reset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Linda F.
08/2011
5.0
plumbing
  + -1 more
Steve came out and took a look at the project and wrote up a quote for us before he left. He was very friendly, knowledgeable and told us exactly what brands he used and why. We called two weeks later to ask him to proceed with the job. He planned to come out the next day, but called early in the morning to let us know he had an emergency and rescheduled. On the agreed upon date, Steve showed up on time, with the correct equipment, dismantled the old water softener and water heater, and installed the new equipment within the timeframe he estimated, and for the cost he estimated. He even hauled away all the old equipment. We will definitely call Birch Plumbing again should we need a plumber in the future.
Description of Work: We needed to have a water softener and water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Michael V.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
He displayed considerable knowledge and skill. He located outdated parts quickly and made the necwssary repairs.
Description of Work: Analyze malfunctioning dish washer. Replace faulty parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Sally B.
08/2010
5.0
plumbing
  + -1 more
Contacted Steve when water from our washer in the basement began to back up in the basement floor drain. He was courteous and helpful on the phone. Examined the problem and recommended that the drain be rodded to clear out debris. He then did the work, the obstruction is gone. Steve is obviously an experienced plumber. He came to our house exactly at the time he promised to be there, and on the same day that I called him. Steve is quite personable and communicates well. He is a good listener and patiently answered questions I had about the plumbing in our 80-year-old house. The price for the work done was reasonable, the work and cleanup was excellent. Very pleased and we will definitely call Steve Birch for any future work we need.
Description of Work: Contacted Steve when water from our washer in the basement began to back up in the basement floor drain. Examined the problem and recommended that the drain be rodded to clear out debris. He then did the work, the obstruction is gone, the drain is working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

Wayne S.
05/2010
5.0
plumbing
  + -1 more
Kevin found the toilet to be loose and suspected it might be the source of the leak. It was.
Description of Work: Found a leaking toilet seal on the second floor that had been leaking through the ceiling. There were no visible signs around the toilet since the tile floor hid the leak around the seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

PK H.
04/2010
5.0
plumbing
  + -1 more
I'd originally called Mr. Birch to see if he could fit me into his schedule when I got my new refrigerator, he said he would. I wasn't available the first time he had an opening, and a few days later my drain backed up. When I left a message saying I had that more urgent job, too, he scheduled me for as soon as possible. They showed up within about 30 minutes of the appointed time, performed all of the services efficiently and quickly, cleaned up after themselves, and were very pleasant and professional. The first time I hired Mr. Birch was when my water main broke in 2003. He came highly recommended by a couple people I know, and was able to get to the job several days before some of the larger companies. So I knew I could trust him to charge a fair price for the job and do it well. When I got the bill this time, I was expecting it to be around $250, but what really surprised me was how low his service call charge is compared to many other plumbers.
Description of Work: Mr. Birch and his apprentice, Kevin, were here most of the morning to auger out my kitchen drain (it had been backing up into my tub), run a water line and connect it to my new refrigerator, and also run that water line to a drinking tap at my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$245

Contact information

PO Box 9051, Rockford, IL 61126


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Water Coolers,
Auto Glass,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Birch Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Birch Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Birch Plumbing does not offer free project estimates.
No, Birch Plumbing does not offer eco-friendly accreditations.
No, Birch Plumbing does not offer a senior discount.
No, Birch Plumbing does not offer emergency services.
No, Birch Plumbing does not offer warranties.
Birch Plumbing offers the following services: Clear water inspections. Back-flow valve inspections, installation and repair. Fixture installation, remodeling, water heater installation and repair. Water softener installation. Gas line repair. General plumbing services.
Sewer Cleaning and Repairs.

Contact information

PO Box 9051, Rockford, IL 61126


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed