Around the Home

Never bothered to call me back. Call Sutton's instead!

They called me when it was finished. Great service, reasonable price.

Steve completed a total remodel of our main bathroom. Everything was replaced down to the studs. When the walls were opened up, Steve found out that the electrical work had not been done correctly when our house was built and was a fire hazard. Steve completely rewired the electrical to bring everything within code. Steve is professional, easy to work with, and truly cares about getting the job done the right way. We love the finished product and will definitely use Around the Home again in the future.

The owner is self-employed who specializes in home repair and remodeling. The replacement of a the basement door was the third project done over a two year period. Previous projects in 2013 included installing ceiling fans, installing wood laminate flooring and baseboards in the master bedroom, and installing new base trim and installing a new staircase handrail. All baseboards and base trim were painted. In 2014, the current project required 12 hours to remove a deteriorating door frame and to make a new door frame to secure a new standard 6 panel steel door to fit into a non-standard opening. The project included adding vinyl trim and foam insulation. Everything was cleaned up following the work.

Came when he said he would; did the job quickly and very well and demonstrated he knew what he was doing; very polite.

He was prompt and professional and cleaned up after, He does very good work

Someome came out and seemed compotent. Gave me a verbal bid and agrred on price. This was in July or August, Couldn't start work at that time because contractor had work lined up. Maid verbal agreement he would start when work load let up. Estimated work would be done in September. October 15, I contacted them, they were now too busy to do the job704

It was great! He was very personable, knowledgeable, and he knew what he was talking about.

The service was fine. I liked the quality of work that they did.

Work was excellent and provider was very good to work with. I had no complaints with this visit. My only complaint was in trying to reach him for future work. Calls/texts went unanswered so I was unable to obtain any further services from this provider.

On Sep. 18th, I told Steve that I would accept his bid. He told me that he was currently working on a job, and then would be starting a kitchen soon after, so my bathroom would have to come after that if he could not squeeze me in between the two. He informed me via text message on Sep. 25th that he would not be able to get to my bathroom until after his kitchen job. I said fine, and that day asked for an estimated start date. I heard nothing back from him, so I contacted him again on Oct. 4 to ask for a start date and remind him that I wanted to be next after the kitchen job. Then, on Oct. 8th, he said via text that he had other projects that had been waiting longer than mine and he would not be able to fix my bathroom until after these projects. So I basically waited three weeks for nothing.

What can I say about Steve and Around the Home except ?WOW?: Wonderful, Outstanding, Workaholic. When we started to interview contractors for a major remodel of our basement, Steve was the only contractor out of the 4 we interviewed that provided additional advice and alternatives. Those alternatives made for a much improved final product. Steve is also one those rare construction types that actually listens to the customer, mulls over options and alternatives, then describes back to you his interpretation of the work so everyone is assured on ?being on the same page?. Steve explains why or why not something can be done. He actually educates the consumer so informed decisions can be made and future projects will run much smoother. There was a substantial amount of work required for our basement renovation/remodel. Steve ran new electrical to add outlets and light switches, moved water pipes, built walls & closets, laid flooring, stomped ceiling, and installed a new bathroom with vanity, shower, & toilet. Steve is also a stickler for quality ? whether that be in his own labor or the work of others. He found 2 instances where the original builders had cut corners which caused the residence to be unsafe. Again, Steve pointed this out, explained why it was wrong, what the risks were to leaving it as-is, and gave us a choice of whether to correct it now, later, or leave it. Be forewarned, if you are obsessive about promptness and timely appointments, you may find fault with Steve. If you have a 5:30 appointment, prepare that Steve may not show up until 6:00. That?s because he is providing the same quality service to another customer as he will provide to you. Steve very willingly and without concern of time will stay until all your questions are answered, you are satisfied, and he knows you understand and are comfortable with decisions and work quality. If that means explaining something 2 or 3 times, Steve does it without hesitation. Sometimes, that concern for customer satisfaction runs him late to appointments. Personally, I?d rather have a caring contractor than a punctual one. The quality of Steve?s work is near perfection. He takes enormous pride in his work and it shows. Unlike other contractors who had to hire out a lot of the specialty work (plumbing & electrical for example), Steve can do it all (except laying carpet; he did an excellent job laying laminate flooring). This skill means a generally lower per hour charge (less overhead). I highly recommend Steve and Around the Home for any major renovation work. He did a tremendous job on our basement facelift.

Steve took the time to isolate and fix the problem. He explained the issue and the solution. His pricing was fair.

Steve did a very good job puttting in a new outside door as well as the kitchen faucet and toilet shut-off valve. The 3' x 5' area floor tiles to be replaced I tried to find tiles to match the linoleum to look better, and he says he has to use a transition piece, and buys a black molded piece to use which is so ugly with no call to me. Then he forgets to include the metal bar for the transition piece on the side near the pantry, and places it on top of the linoleum now the transition piece it too high. Already my pantry door has to be trimmed because of the transition piece now it has to be trimmed again because it is on top of the linoleum. Dirt can get underneath it. My idea is if the 12" tiles had been cut smaller, and designed better why even have a transition piece at all? Steve does not provide estimates. He does not tell you later he charges for getting parts that are grouped together not individually priced. Steve stated he could not find a better transition piece than this. Yet at Lowe's there are tile edging which are metal for this exact purpose. I have seen them at a the store Mattress Firm for transitioning carpet to tile.

Steve did a wonderful and professional job from initial review of the projects to completion of the jobs.

Steve was honest, professional and prompt.

Excellent work. Easy to work with on projects. Has been given additional work at our home including painting, repair of cabinet hardware, drain problem, toilet repair, dry wall repair, light electrical work. He is doing the work this week and it is going well. Repair business is very busy, you must be patient and not need work done as time permits. If you secure an appointment plan on him being at the meeting 15 to 30 minutes late.

Steve does and excellent job. He prides himself on his quality and it shows in the work. He built a 20X20 screened in porch over my old patio and a deck next to it. It turned out exactly like I wanted it. I have seen some of his other work that he has done for people I know and all of it is excellent.

I called and spoke to Around the Home and asked him to come out and give us an estimate on a kitchen remodel. He returned my call within a day, and he indicated he would come by on Friday evening. My husband and I waited until around 6:00 pm, but no word from Steve, so we left for dinner. We were gone about an hour, and there was a business card stuck in our door. I immediately called Steve and got his voicemail. I left a message apologizing for the confusion - I can take some of the blame, I guess, in not specifying an exact time but when someone says they'll be by in the evening, particularly on a Friday, I sort of assume they mean before 6 pm. I asked him to call me back as soon as possible so we could find another time for him to do the estimate. He never called me back. Again, I'll completely admit I was not home at the "scheduled" time, but I also think it's unprofessional not to return a phone call. He could have at least said he'd gotten too busy to take on a new client if he didn't want to work with us.

I received a quote but no work

After many delays, Mr. Nowak came and looked at the work that I needed to have done (tub/shower fawcet no longer working ... repair would require installing a new shower enclosure). After more delays, he inspected the job, agreed that it was a jov that he could do, and gave me an estimate for the work. I agrred to have the work done at the price that he quoted. He then repeatedly told me that he did not have the time to do the job but would start on it in another week or two. This process continued for three months at which time he contacted me stating that he was still very busy and would not be able to do the job at my home at all.

See above all went very well even though I did take a few days longer than was previously figured.

We needed the service performed quickly and he squeezed us in over 3 trips. Very professional and wanted us to be satisfied with all aspects of the work. Couldn't have been happier with the work and glad we didn't have to wait until he was done with the other major jobs he was working on.

Steve is great! He is reliable to show up when he says he will, keeps honest track of his time and materials, and the quality of his work is superb! If you need home repairs/remodeling done this is your guy. You may have to wait for him to be available, but it is worth the wait. I am having him come back to build a deck this summer.

Steve came in tore out sink, tub ,& toilet. Then tore out walls , floor, window. All I cared about was having a small sink, tall toilet, & walk in shower. Gave Steve O.K. to do what he wanted. I was very impressed the way he dealt with my Mom. She has alzheimers, which means she gets into everything. He kept his equipment in the bedroom. Mom was in there quite a bit getting into everything, Steve was very nice about it, even carried on a lot of conversations with Mom. Steve had to rebuild part of main beam, put in a new floor,new walls, lowered the ceiling, put in an exhaust with a ceiling light. The walk in shower is ideal for Mom, making bathing her a whole lot easier on me & her. He put 2 hand rails in the shower, a longer handrail on the wall across from the toilet. Then he replaced part of floor & part of 2 walls in bedroom Caused from same water damage. I will recommend Steve to everyone who needs remodeling of any kind done. I will definitely call him again when I need anything done. I don't have carpel tunnel yet from light switches. Yes I am still playing with them.