Green Art

I used Green Art for about 10 years. Art Chavez retired last year. This year is proved almost impossible for them to find time to do the yard work. I got "The guys were too busy." a number of times. They missed the month of May. I hoped I helped reduce their "too busy" condition. I fired them. Now they should have some extra time.

It saddens me to write this review. Apparently The Green Art is no longer being managed by Arturo anymore. Arturo had to have been the best landscaper that I’ve ever hired! He worked for me for the last nine years without one single problem! He was always punctual, efficient, reasonably priced, and did a great job! There is a new owner named Hector who is a discombobulated mess. Hector explained to me that Arturo retired and he has taken over the business. He explained to me that if Arturo came out to my house for the last nine years and I was a loyal customer he would do me the same favor and keep coming to my house. I made that call back in late July to have The Green Art aerate my lawn for the week of September 11. I’ve done this for the last nine years due to my fall seating and fertilizing schedule. Arturo has always accommodated the date and always watched the weather to make sure that if it was going to rain on the date he would either come before or only a day or so after the date that I had scheduled. Needless to say September 11 came and went and not one word from Hector. I had to call his answering service repeatedly to get him to call me back. After a four days and four phone calls later he finally called me back on September 15 to explain to me that he was backed up because of the Labor Day weekend. At that point I was so frustrated I decided that a nine-year run was good enough and ended our relationship. If you do decide to go with this business, just be aware that they are not punctual and do not return your calls in a timely manner. This is no longer The Green Art, it is The Green Hector.

Green Art was fantastic, they did a great job at a very reasonable price.

Arturo was responsive and professional. He did all of the work we agreed to and made suggestions about how we/he could better care for our garden and lawn. I will definitely use The Green Art throughout the summer and fall.

Great! The knowledge and experience regarding trees, grass and other areas relative to the property is valuable and truly appreciated.

Art spent a good deal of time with me going over the best options and his guy who did the actual installation was great, doing a nice clean job. We agreed on 3' to 4' high plants as the best compromise on price, but all of the plants ended up being 5' to 6' high - a nice unexpected bonus!

Went very well. Very helpful to new home owners

Art is very courteous, professional, flexible. and easy to speak with. He came when he said he would and provided free estimates as advertised. We had discussed plans and agreed on a price. I will say to provide an idea of his flexibility--we originally agreed on a plan and price--my wife and changed our minds several times on several details, but Art worked with us, never once becoming frustrated with us and respecting our decision making process. As far as the quality of the work, overall it was fairly good, but details (or rather a lack of attention to them) became the source of some disappointment with the overall experience. The gravel, sod laying and seeding were all done exceptionally well--they included some protective fencing (i.e. crude chicken wire, but effective nevertheless at keeping our dogs out whilst the fledgling grass seed and sod took hold). The issues were with clean up of the peanut shells and removal of the tree (along with care for our property during removal of said tree). Admittedly, it may seem trite, but there was debris left at our basement door which sits under our patio that they had failed to clean up consisting of what equated to roughly two full dust pans' worth of peanut shells--this just struck me as lacking thoroughness as that was a simple detail they could and should have attended to given that that was one of the primary items of work in the agreed upon contract. Secondly the tree in question was suppose to removed, including the root system (i.e., not just to be sanded down--this was also agreed upon in our contract)--we wanted the root system out specifically as we intended to do our own landscaping in the front of her house as mentioned before. We became aware of this issue once we started and discovered just how much of the tree have been left behind and was interfering with our own work. I contacted Art on a Sunday, or rather left a message, and he contacted me first thing Monday morning. He said his crew would be out at an agreed upon time as I wanted to be present to observe that the job was completed to my satisfaction. The man came first and tried to dig it out by hand, but it proved unsuccessful. In the process of doing this however, they laid large plank boards over portions of the landscape that we had completed ourselves up to that point, and crushed some of the flowers that we had just planted. Are they came back later and successfully upgraded the rest of the tree. I took pictures and sent them to Art, we had spoke about my dissatisfaction with how this issue was corrected, and destroyed a newly planted flower. In truth the flower was only $15, but it was extremely frustrating to see our own hard work have been so easily overlooked and not respected. Art apologized and offered to correct the destroyed flower issue (free of cost of coarse, including replacement of the flower). Despite these shortfalls, I think we will hire Art again and his crew for future landscaping projects we have. My only words to offer, might be to expect a possible follow up contact to correct a similar shortfalls.

I would use them again in the future.

Very well. The team of 4 were there early on the first day that weather allowed and cleaned all of the yard, including the sides of the house. Most of the seeding has taken and we are getting grass in the many bare spots.

Like other reviewers, I would say that you just need to be prepared to call back and ask for whatever wasn't completed as expected. They WILL come back and take care of it. The problem for a new mom like me, is that it's so difficult just to find the time to have to keep calling to nag about different things that weren't completed properly. They covered my stepping stones, didn't put down enough mulch, and on a separate service of clearing my fall leaves, they blew leaves into my neighbors yard and didn't clear them until I called back (I'm not about to be a rude neighbor!). The front guy, Art, is great. His men are kind of sloppy, and at times rude (like when I went out and told them they were blowing leaves into my neighbor's yard and they denied it). The thing that disappointed me the most, however, was that the quality of the mulch was not what I was expecting. Art said it was like the bark of a tree, so I was thinking it was going to be the heavy stuff that comes in big pieces. However, it was very light, some of it almost like saw dust. The stuff I had them remove to put down the fabric, was of much higher quality, so it was a huge letdown for me. Price was what I was expecting, they were responsive and punctual, and the lady on the phone is polite.

They did an ok job the first time. When they came back the second time, they removed everything in my garden down to the soil, including 30 strawberry plants I had just transplanted, a crop of dill I intended to dry for the winter, the dried and leafy stalks of phlox that were necessary to shelter small animals from our neighborhood coyotes (I have a certified Back Yard Wildlife Habitat that specifically requires the provision of shelter), butterfly bushes that are not supposed to be cut back until new growth begins in the Spring, my entire butterfly garden that I was letting go to seed (I have a certified Monarch Waystation), an entire mint garden containing half a dozen varieties I gathered over 20 years, a year-old native-plant rain garden which cost over $600 to install, a bouquet of artificial flowers marking the grave of a beloved family pet, and much more. In addition, they broke off two sections of decorative fencing, leaving them with parts broken off, stuck through the neighbor's chain-link fence. All I asked this company to do was to clean up the fallen leaves. I did not ask them to do anything to the garden. In addition, it was a rainy day, and they blew mud all over my garage siding and the front and back stairs, which I had to clean up to avoid having mud tracked into my freshly-cleaned house.

Everything was great, except they started putting the mulch down from the back of the house, and they seemed to have run out by the front of the house. There were some areas that didn't seem to have the mulch. I haven't had a chance to call them to complete the job.

Punctual, pleasant, reasonable. Transplanting a bush and planting a small tree were good. Cleaned up every bit of the bush branches. However, my advice is to be very specific about how/short/ to cut bushes and exactly how you want them trimmed.

Great, very easy to work with and they do great work. Better than the other landscapers we used to work with.

Came when he said. Did what he said. I was very satisfied.

In response to my request, Art Chiadez came out promptly to survey the back yard in order to provide an estimate for the necessary dirt fill and sod. Art impressed me favorably with his courtesy and expertise and while I did not select him for this particular job due to unrelated circumstances, I would be pleased to use his services another time and to recommend him to others.

Art was Awesome!!! He kept his agreement, was on time and really was so easy to work with. He understood gave me choices and respected my ultimate decision. A real Professional!!! Thank you so much! I will definitely be passing his name "Green Art" to my management company

Previous to Art our small condo association used two of the more prominent landscape companies in the near west suburbs. The first did more damage than they were worth -- sprinkler system spouts broken, soaker hoses attacked with weed eaters. The second didn't take our schedule seriously -- last year they started charging us for services even though we had no contract for their services. Green Art was quite responsive to the somewhat unique parameters we established. His crews are very competent and thorough -- and speak English. He has not missed any scheduled dates. Green Art is very easy to work with and does a very good job.

Art came to scope out the job, and called me later with an estimate of what needed to be done and the cost. The workers came when scheduled, were done in a timely manner and left a clean job site. Art is a pleasure to talk with and is good about returning phone calls.

I called them because I wasn't able to get hold of the person we normally use. They gave us a quote promptly but the person that we normally use came back and so I just went with him. Their quote was a little higher than what my regular person gave me. What I liked about them was that they came out very promptly and on time. I thought that they were good and would have been satisfied if I had to use them.

They were polite, but their prices were very high. If I would have contracted them, they would have completed the work in a week’s time. I will use their services in future.

The only issue I have with the work was that the boards used to shore up the fence could have been cut on an angle for a better look but this was not specified by me. This cut should have been done but since I didn't specify I don't believe it is his fault. Art's prompt return calls and follow up along with job well done allows me to recommend his services.

Art showed up quickly and discussed the project with me. He had some good suggestions about what to do. The crew came out on time and did a great job on the specified work.

I spent about $2,000 on that work. I liked some of it, but wasn’t happy with the follow-up and they planted the wrong lilac. That was never remedied and I could never get a hold of them again. What they actually planted wasn’t even a lilac and if there were a Korean lilac and I specifically asked for a lilac.