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SPA TEK SERVICE

Pool and Spa Service

About us

ADD SERVICES AREAS: CAROL STREAM, DARIEN, DOWNERS GROVE, FOX VALLEY, CARPENTERSVILLE, DUNDEE, ELGIN, ST CHARLES

Business highlights

40 years of trusted experience

Services we offer

REPAIR CENTER FOR NEW AND USED SPAS.ALL MAKES AND MODELS.


Accepted payment methods

Check

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

KEN A.
03/2006
1.0
pool cleaners
  + -1 more
This job was a disaster and I learned an important lesson about paying for service before the work has been tested to ensure it was done correctly. After I paid for the job and reported that the unit was still not operational, Jim has been totally unresponsive after nearly 20 phones calls over 3 months to the business and cell phone. I would not hire or recommend his service to anyone. Very disappointing.
Description of Work: First service call on 9/15/05 was to inspect the hot tub to determine why it was inoperable and the total charges were $137.50 for the estimate. NO actual work was performed on that day. Jim Tossing, the owner & technician, left a service invoice and description of repairs needed. He called later that week and estimated the cost of the job to be about $400 - $500 depending on the actual amount of time required. He did not return for nearly 2 months to perform the actual work. On 11/11 & 11/12 he says he spent 4 hours of labor making various corrections including repairing a hole in the pipes and installing a new heater. He did not set the unit back up or test any of the work completed but stated it should now work. I paid him his full invoice amount of $701.39 which he said was due upon completion and spent the rest day trying to get the hot tub to work but it is still inoperable. I have called him at least 20 times over the past several months, but he won't return my calls.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$701.39

    Contact information

    10320 EAST ST, Richmond, IL 60071


    Service hours

    Monday:
    7:00 AM - 3:00 AM
    Tuesday:
    7:00 AM - 3:00 AM
    Wednesday:
    7:00 AM - 3:00 AM
    Thursday:
    7:00 AM - 3:00 AM
    Friday:
    7:00 AM - 3:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    SPA TEK SERVICE is currently rated 1 overall out of 5.

    Monday: 7:00 AM - 3:00 AM

    Tuesday: 7:00 AM - 3:00 AM

    Wednesday: 7:00 AM - 3:00 AM

    Thursday: 7:00 AM - 3:00 AM

    Friday: 7:00 AM - 3:00 AM

    SPA TEK SERVICE accepts the following forms of payment: Check
    No, SPA TEK SERVICE does not offer free project estimates.
    No, SPA TEK SERVICE does not offer eco-friendly accreditations.
    No, SPA TEK SERVICE does not offer a senior discount.
    No, SPA TEK SERVICE does not offer emergency services.
    No, SPA TEK SERVICE does not offer warranties.
    SPA TEK SERVICE offers the following services: REPAIR CENTER FOR NEW AND USED SPAS.ALL MAKES AND MODELS.

    Contact information

    10320 EAST ST, Richmond, IL 60071


    Service hours

    Monday:
    7:00 AM - 3:00 AM
    Tuesday:
    7:00 AM - 3:00 AM
    Wednesday:
    7:00 AM - 3:00 AM
    Thursday:
    7:00 AM - 3:00 AM
    Friday:
    7:00 AM - 3:00 AM