Family Owned Business.
Additional address - 103 W. Collins, Mendon, IL 62351. (Monday - Friday 8 a.m. - 5 p.m.)
Additional phone - (217) 224-4328.
Award winning.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Repair and installation of furnaces, air conditioners, heat pumps, fireplaces/stoves/inserts, and firepits. We offer free estimates for replacements and new installations.
I called at 10 am but service did not arrive until 6 pm. Understandable due to heat but be upfront about the time needed. My biggest complaint was being charged $154 for a $20 part. I already knew what the issue was and had looked up the part on Amazon as I was going to do the repair myself so I knew how much it was. 7X mark up is a little over the top.
Description of Work: A/c unit has quit cooling
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
$244
Linda T.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
MARY L.
07/2014
2.0
heating & air conditioning/hvac
+ -1 more
They put in a central unit in for us and we started getting issues about it getting warm in here. They came back and put Freon in. Within a week, we had to have them back to add more Freon. We told them to give an estimate to put a new unit in. He wanted to replace everything in the basement and the unit outside at 5000 dollars. His pricing was way out of whack so we contacted other people in the area and we went with a different company and it was half of what he wanted.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Bruening Heating & Air Conditioning Inc
[removed member name], we are sorry to hear you were not satisfied with our work. Being a family business, we strive to offer the best to our customers. Your air conditioner we worked on had some age on it which means it was using R-22 refrigerant. Unfortunately, with government regulations, this type of refrigerant has been phased out and continues to cost more and more each year as the supply depletes. When giving quotes, we always use our professional judgment as to what the best option is for the customer in the long run. Our estimator felt replacing the indoor and outdoor unit would be the best option due to the refrigeration change that is in effect. Updating both units would guarantee that repairs down the road would be possible with the new Puron refrigerant. Also, we felt that replacing both units would give you the most efficiency. We are sorry to hear about your dissatisfaction with the quote. We always encourage our customers to contact us with any questions or concerns so that we may explain why something was quoted the way it was. This also allows us to explain what type of value we are including in the work. Many times it's hard to compare one quote from the other since it's not always comparing apples to apples in regards to the efficiency of the equipment and what the company is including or not including in their work. Again, we are sorry you were not satisfied with our services. Our number one goal is customer satisfaction.
dan L.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
He's very good. They are courteous, on time, their work is fantastic and I've never had any trouble with them for anything. I'd say he's very fair.
Description of Work: Bruening Heating & A/C Inc and Fireplaces has done work for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces
FAQ
Bruening Heating & Air Conditioning Inc is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: Closed
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Bruening Heating & Air Conditioning Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Bruening Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Bruening Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Bruening Heating & Air Conditioning Inc offers emergency services.
No, Bruening Heating & Air Conditioning Inc does not offer warranties.
Bruening Heating & Air Conditioning Inc offers the following services: Repair and installation of furnaces, air conditioners, heat pumps, fireplaces/stoves/inserts, and firepits. We offer free estimates for replacements and new installations.