We offer a digital image of your projected landscape design. Natural stone for paths, benches, patios and retainings walls is our specialty; Granite, Fondulac, and Chilton are our favorites.
Business highlights
26 years of trusted experience
Services we offer
Landscape design, plant installation, hardscape: patios, retaining walls, and walks.
We contracted them for a paver patio last fall and then yard prep, seeding, mulch and tree/shrub installation this spring. The patio went in fine. This spring we had a very difficult time getting them to come out to plant our grass, tree's and bushes. They finally came out and spent a long day performing this work. However, they did not complete it. They ran out of straw to cover the grass seed and didn't come back to complete the job until several phone calls were made. The biggest problem is that two out of five of our confer tree's that they planted died within a couple of weeks. They suggested we over watered them even though the other 4, directly adjacent to them, are fine. We watered as they suggested. Now they will not respond to phone calls. We paid $700 for these 2 tree's.
Description of Work: Landscaping
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$7,000
Response from BRANCHING OUT INC
I am sorry for your experience but as you can see from our Google reviews we have many 5 star satisfied customers. It is typical for landscapers to get delayed due to weather and the seasonal workload and I apologize for that. I do recall visiting and seeing that the ground was saturated and it contributed to 2 of the trees looking sad. We told you they were not dead, just over watered but you insisted on removing them. We brought those 2 trees back to our home and planted them. I can happily say that those Concolor Firs are big, beautiful and thriving! I wish I could submit a picture. We sold so many of them due to them being seen in our yard and have never had to replace any. As far as your other 4 being alive....they were in areas that the water did not sit. Just came across this review after all these years and felt the need to reply.
Bill D.
11/2011
5.0
landscaping, hardscaping
 + 0 more
They were excellent and we really liked them. We were looking for the special little step for the deck and had gone to some of the other stores in the area but wanted something unique and this company had what we were looking for. I will use them again in the future.
Description of Work: I used Branching Out to place a stone as a porch step for our deck.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping
FAQ
BRANCHING OUT INC is currently rated 3 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
BRANCHING OUT INC accepts the following forms of payment: Check
Yes, BRANCHING OUT INC offers free project estimates.
No, BRANCHING OUT INC does not offer eco-friendly accreditations.
No, BRANCHING OUT INC does not offer a senior discount.
No, BRANCHING OUT INC does not offer emergency services.
Yes, BRANCHING OUT INC offers warranties.
BRANCHING OUT INC offers the following services: Landscape design, plant installation, hardscape: patios, retaining walls, and walks.