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US EXTERIOR MAINTENANCE & REPAIR

Windows, Stucco, Roofing,

About us

ADDITIONIAL EMAIL: SONYA@USEXTERIOR.COM.

Business highlights

26 years of trusted experience

Services we offer

RESIDENTIAL & COMMERCIAL EXTERIOR WORK. DRYVIT REPAIR,CAULKING/SEALING, PATCHING OF HOLES AND ABRASIONS, EXTERIOR RE/COAT, STUCCO REPAIR, CULTURED STONE, FLASHING INSTALLATION, CONCRETE REPAIR, SIDING REPAIR/INSTALLATION, TUCK POINTING, EXTERIOR COLOR RENDERING SERVICE, PELLA CERTIFIED WINDOW CONTRACTOR, ANTIQUE/SPECIALTY FINISHES, REFINISHING & REMEDIATION REPAIR TO DAMAGED SUBSTRATE.

Services we don't offer

NO NEW CONSTRUCTION

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
9%
3
18%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.1
value
4.1
professionalism
4.1
responsiveness
4.0
punctuality
4.2
Showing 1-11 of 11 reviews

Shawna K.
06/2017
1.0
gutter repair, replacement windows, stucco
  + 1 more
They did damage to one our our windows, installed the outside door incorrectly, and some of the flashings were not properly installed. We asked of the owners to come out and speak to us. They did speak to us however they never completed the mistakes
Description of Work: We had Us Exterior fix some leaking around some of our windows, replace a door to the outside, and other items based on an EIFS inspections.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kat B.
08/2016
5.0
replacement windows
  + -1 more
Recently purchased a townhouse that has EIFS. We had it inspected prior to purchase and were told that the seals needed to be replaced, some cracks needed to be repaired, and there was a section of the EIFS that needed to be pulled out and replaced. We had some issues getting a good report from the inspector and US Exterior was great working with us re: the type of information they would need before they could provide an estimate. They were very responsive and good about answering all of our questions. They were very prompt in providing a bid that was generally comparable to those we received from other companies. The bid they provided was very detailed re: what work was to be done and referenced the inspection report, which made it easy to follow their proposal. The final cost was slightly lower than the estimate they provided. They kept to the schedule, even with all the rain this year. The workers were polite, kept us informed re: what they were doing, were not intrusive, and got the work done quickly. No complaints at all and will use them again for general upkeep/any problems in the future.
Description of Work: Standard upkeep and maintenance of EIFS / Dryvit and repair of some cracks and moisture intrusion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
11/2015
3.0
replacement windows
  + -1 more
Did not use their srevice
Description of Work: Quote but they were high and did not seem like they wanted to do the work. They wanted full teardown

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$60,000

Response from US EXTERIOR MAINTENANCE & REPAIR
[member name removed], I have no record of you contacting our company or of us providing you a proposal? Are you sure you have the right company? There is a another US Exterior, it is US Exterior by Sidel? Respectfully, Keith Moore 630-904-7004

Brent H.
11/2015
5.0
replacement windows
  + -1 more
Service went very well very. This is a good company.
Description of Work: Sealed up the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Audrey E.
08/2014
5.0
replacement windows
  + -1 more
I have US Exterior before to add drainage below my large windows. My home remains dry and they do an excellent job of caulking windows. They come highly recommended by a building inspector.
Description of Work: This is the second time I have used U S Exterior and I am waiting for repair to dryvit etc. damaged by a hail storm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
12/2012
5.0
gutter repair, replacement windows, stucco
  + 1 more
After living in our first ever home for 1 year it became apparent to us the we needed a maintenance plan for our Dryvit EFIS exterior and as we did not know much if anything about this type of home cladding we sought various contractors. We first paid for a home inspection and report from another Angies List company, MIS Inspections, who specialize in Dryvit and Stucco. This lead us to several quotes from various contractors. US Exterior was the best in responsiveness, price, and professionalism. We were very happy with the experience from start to finish and will use them again in the future for maintenance and possibly window replacement due to our good experience.
Description of Work: US Exterior assisted us in sealing cracks, windows, shutters, gutters, etc on our Dryvit EFIS home. They did an excellent job from meeting with us and assessing the word, creating a scope of work, working with our project lead (MIS Inspections), and performing the work in a timely and professional manner. Our home is 15 years old and it did not appear it had regular, professional maintenance performed so it was great to work with the team at US Exterior - Curtis (Sales), Jose (On-Site lead), Keith (owner).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Vanessa G.
08/2011
4.0
replacement windows
  + -1 more
They dealt with us pretty well. Their price was fine.
Description of Work: US Exterior Maintenace and Repair gave us an estimate for caulking windows.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cathy J.
06/2011
3.0
wrought iron, stucco, house painters
  + 1 more
I thought they over-promised and under-delivered. When I hired them for smaller jobs, I was happy. However, I was disappointed with the larger job they did. For example, they installed wrought iron railings on my porch, which started to rust within a year. I called the company about this, and have yet to hear back from them. I think their workers and office staff are great, butt I've found the management to be unresponsive.
Description of Work: They've done a variety of work for me, including exterior painting and dryvit repair.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from US EXTERIOR MAINTENANCE & REPAIR
I have left two un-answered messages for the client and gotten no response. We did not do any wrought iron work for the client we had the clients existing piece of decorative metal (not wrought iron) cleaned and electorstactic painted and re-installed. We offer a 12 month warranty on all work we worked on the home in 2009. The client called in 2011 stating that it was rusting - had we recieved a return call we would had offered to remove then piece (at our expense) and had it re-coated (at Home owners expense) and re-installed at our expense.

SAGAR G.
03/2009
2.0
stucco
  + -1 more
Not helpful. Should have told us over the phone that they only send salesman to give estimates not professionals who do repair work. Waste of everyone's time.
Description of Work: Made an appointment for an estimate on EIFS repair for a two-story residence. Salesman was sent to house, had no ability to inspect damage on second floor. He recommended an inspection which is an additional cost even though this same company did the EIFS repairs for our building 5 years ago. The EIFS is obviously cracked and damaged, and they were responsible for the original repairs. However salesman could not give an estimate and said we needed an inspection. We did all of this 5 years earlier with US Exterior.

Rating CategoryRating out of 5
professionalism
2.0


Response from US EXTERIOR MAINTENANCE & REPAIR
WE WERE CONTACTED TO PROVIDE AN ESTIMATE TO REPAIR THE STUCCO, ONCE WE ARRIVED WE SAW THE PROBLEM WAS BEYOND JUST STUCCO REPAIR. THEY HAVE AN ISSUE THAT IS ALLOWING WATER INTO ENTER BEHIND THE STUCCO. WE EXPLAINED TO THE HOME OWNER THAT WE ARE NOT INSPECTORS AND THAT THE HOME SHOULD BE INSPECTED BY A PROFESSIONAL THAT SPECIALIZES IN WATER INTRUSION. WE GAVE THE CUSTOMER A WEBSITE WITH LICENSED INSPECTORS. WE ARE IN BUSINESS TO REPAIR SOMETHING WITHOUT FIXING THE CAUSE OF THE WATER INTRUSION. THIS CUSTOMER HIT THE NAIL ON THE HEAD, WE SENT A SALES REPRESENTATIVE – NOT AN INSPECTOR. THIS PERSON HAS NEVER HIRED OUR COMPANY TO PERFORM REPAIRS. SORRY THIS CUSTOMER FELT WE SHOULD PROVIDE A SERVICE THAT WE ARE NOT LICENSED TO PERFORM. WE ALSO INFORMED THEM THAT IF THEY HAD THE INSPECTION PERFORMED WE WOULD GLADLY WORK WITH THE FINDING TO DEVELOP THE BEST COURSE OF ACTION FOR REPAIRS.

MARY M.
10/2008
5.0
roofing, chimney repair
  + 0 more
Decided not to use because only wanted to fix problem if home inspector came out and figured out where leak was coming from. I prefer the person fixing the problem is confident about the source of the problem.
Description of Work: Came out to give estimate for leak in roof/chimney.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
08/2008
5.0
roofing
  + -1 more
He was very hard working yet easy to work with. They took just a little while to get back to us but it was ok. They had very competitive prices. I would highly recommend them.
Description of Work: They came out and did some re-roofing work on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    10038 CLOW CREEK RD STE D, Plainfield, IL 60585

    www.usexterior.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Stucco,
    Roofing,
    Gutters,
    Exterior Painting,
    Wrought Iron,
    Chimney Repair,
    Doors,
    Siding,
    Masonry

    FAQ

    US EXTERIOR MAINTENANCE & REPAIR is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    US EXTERIOR MAINTENANCE & REPAIR accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, US EXTERIOR MAINTENANCE & REPAIR offers free project estimates.
    Yes, US EXTERIOR MAINTENANCE & REPAIR offers eco-friendly accreditations.
    No, US EXTERIOR MAINTENANCE & REPAIR does not offer a senior discount.
    No, US EXTERIOR MAINTENANCE & REPAIR does not offer emergency services.
    No, US EXTERIOR MAINTENANCE & REPAIR does not offer warranties.
    US EXTERIOR MAINTENANCE & REPAIR offers the following services: RESIDENTIAL & COMMERCIAL EXTERIOR WORK. DRYVIT REPAIR,CAULKING/SEALING, PATCHING OF HOLES AND ABRASIONS, EXTERIOR RE/COAT, STUCCO REPAIR, CULTURED STONE, FLASHING INSTALLATION, CONCRETE REPAIR, SIDING REPAIR/INSTALLATION, TUCK POINTING, EXTERIOR COLOR RENDERING SERVICE, PELLA CERTIFIED WINDOW CONTRACTOR, ANTIQUE/SPECIALTY FINISHES, REFINISHING & REMEDIATION REPAIR TO DAMAGED SUBSTRATE.
    NO NEW CONSTRUCTION

    Contact information

    10038 CLOW CREEK RD STE D, Plainfield, IL 60585

    www.usexterior.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed