Heating and Air Conditioning, Electrical, Water Heaters
About us
Family owned, and operated. Additional email - service@sutfinmechanical.com.
Business highlights
37 years of trusted experience
Emergency Services Offered
Services we offer
Installation and repair of heating, and A/C systems, boilers, furnaces, humidifiers, air cleaners, thermostats, zone systems, custom duct work, electrical upgrades, ceiling fans, water heaters & sump pumps.
Technician was prompt and thorough. He caught a rusted part in the unit that needed replacement.
Description of Work: A/C Spring check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Gary I.
12/2017
5.0
heating & air conditioning/hvac
 + -1 more
Repairman came out and diagnosed condensation in the tubes connecting to the vacuum switches. He did a thorough cleaning and everything has been working fine. I've checked the tubes since then and haven't found a repeat of the issue.
Description of Work: York furnace went out. It would start and run for a few minutes, then turn off the switch for the gas. From some quick research, I thought a vacuum switch would need replacing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephen S.
03/2017
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
SHISHIR J.
11/2016
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele P.
12/2015
5.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: Awesome job in a tough space.surfing replaced old, rotted duct work in my crawl space for a fair price. I have been using them for years with basic hvac maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Marcia K.
10/2015
5.0
electrician, heating & air conditioning/hvac
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Doree B.
10/2015
5.0
heating & air conditioning/hvac
 + -1 more
Absolutely impressed with Frank Sutfin!! He was very professional and dedicated to see the job to completion. Pricing beyond reasonable and refused to budge off of original quote even though he did work beyond what was discussed. Felt he was a straight shooter not trying to oversell services and very nice. We will call him for all of our heating and a/c needs!
Description of Work: Emergency gas leak Repair outside gas leak to pool heater and repair faulty water heater exhaust
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Leslie S.
10/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Very good service. Changing filter in humidifier seemed a bit pricey, but overall would use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Judy K.
09/2012
5.0
heating & air conditioning/hvac
 + -1 more
The owner Frank is very professional and very detailed. He explained everything to us well. The work was very neat. There was some condensation that he came back to diagnose. He came back to fix it right away free of charge. We were very happy with them.
Description of Work: Put in a new a/c unit and additional pipes and vents.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Robert J.
06/2012
5.0
heating & air conditioning/hvac
 + -1 more
I have been using Sutfin since living in a condo, and, decided to try them for house residential work as opposed to the condo. Over the 7 years I have been working with them, they have been kind, courteous, willing to work with schedule flexibility, and they hire technicians with knowledge and experience, and, whom are willing to answer any questions no matter what the question is. Their pricing is a little lower than their competition also, so that coupled with their excellent work and customer service, there is value in working with them. I don't have to worry about anything when I see the Sutfin truck in my driveway, I know that my heating and AC is being taken care of the right way the first time.
Description of Work: replace a/creplace furnaceadd return and air vent to basementreplace some exhaust for furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy E.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
Entire job handled in one day under less than comfortable access to areas needing replacement. We would repeat business with them in a heartbeat. Highly recommend them to anyone.
Description of Work: Thorough, neat, timely, efficient, flexible, very professional installation of central air conditioning system....from initial estimate through follow-up house call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Andy H.
11/2009
5.0
heating & air conditioning/hvac
 + -1 more
Frank Sutfin and his team did an excellent job of identifying the issues, took the necessary time to determine how to resolve the issues and performed the work in a very timely manner for a fair price. I would definitely recommend Sutfin Mechanical!
Description of Work: We help manage a building that was built in the late 1970's in downtown Naperville and the building's HVAC system needs repairs from time to time. One specific A/C unit had a number of compressors replaced and Frank Sutfin and his team researched the cause of the issue, which was incorrect piping installed and the mismatching of the A/C unit with the air handler that was installed by a different HVAC contractor less than 2 years ago. Frank's team assessed the issue, researched the best way to resolve it and provided a couple of options for resolving it. The $94 charge was only for assessing the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Carrie O.
08/2007
5.0
heating & air conditioning/hvac
 + -1 more
They performed their work on time and on schedule. They were very respectful of my house and performed their job neatly. They went the extra mile by moving our unit to the side of the house and out of my back yard were we didn't want it. They added a duct in our basement which drew the cold air out and distributed it around our house making our basement more comfortable and usable. Jason was very professional and polite. walked away from the experience feeling that I got more than my moneys worth.
Description of Work: They did two projects for us. They cleaned and repaired our humidifier. Also he replaced my air condition unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,026
Barry C.
07/2007
5.0
heating & air conditioning/hvac
 + -1 more
Frank Sutfin and his team of technicians arrived on time and went about their business in a courteous and professional manner. They worked hard not to disrupt the gas and water services to the home for any extended period of time. All of the work was done to perfection and there was not a scrap of debris left over when they left. The air conditioner and furnace has functioned without any problems whatsoever. I cannot think of anything negative with regard to the entire experience other than the fact that they didn't take me up on the offer of a beer :-) All in all, it was a great relief that all of the work and work that wasn't even on the estimate was completed on time and on budget.
Description of Work: Frank Sutfin removed our old central air conditioning unit, furnace, humidifier and ducting. He prepared the base for the central air unit and installed the condenser. He went on to install all of the necessary plumbing and wiring. The furnace was placed and the ducting was hand made to fit. The humidifier was hooked up with all of the necessary plumbing fixtures. All of the PVC pipe was fitted and vented to atmosphere and the condensation drain lines were fitted as well. Finally, a gas pipe was fitted to feed both the clothes dryer,the gas grill on the deck and the hot water heater. All of the components was tested and put into operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
SUSAN L.
07/2006
1.0
heating & air conditioning/hvac
 + -1 more
I had them out for an estimate on repairing my air conditioner. They quoted me a price on the phone and stated that any further amount would have to be approved by me first. When the technician came out, he looked at the unit for awhile, then presented me with a bill for $35 higher! He added in a fee for ''compresser diagnostics'' that I didn't approve.
Description of Work: Estimate to repair air conditioner.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
punctuality
5.0
$105
Response from Sutfin Mechanical Inc
OUR POLICY IS UP-FRONT PRICING, NO QUESTIONS ASKED AND SATISFACTION GUARANTEED. IF THIS ISSUE WOULD HAVE BEEN BROUGHT TO MY ATTENTION, I WOULD HAVE CORRECTED IT IMMEDIATELY. ALL OUR TECHNICIANS ARE TAUGHT WHEN THEY ARE HIRED TO GET WRITTEN APPROVAL BEFORE THEY DO ANY EXTRA WORK. THAT MUST HAVE NOT BEEN TRUE IN THIS CASE. WE HAVE BEEN IN BUSINESS FOR OVER 15 YEARS AND ISSUES LIKE THIS ARE RARE. PLEASE CONTACT US AT YOUR EARLIEST CONVINIENCE TO RESOLVE THIS MATTER. EMAIL ME DIRECTLY AT FRANKS@SUTFINMECHANICAL.COM OR CALL AT 630-778-6100. I WILL PERSONALLY ADDRESS THIS ISSUE. THIS FEEDBACK HAS BEEN VERY HELPFUL IN TRAINING OUR TECHNICIANS.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Electrical,
Water Heaters
FAQ
Sutfin Mechanical Inc is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sutfin Mechanical Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Sutfin Mechanical Inc offers the following services: Installation and repair of heating, and A/C systems, boilers, furnaces, humidifiers, air cleaners, thermostats, zone systems, custom duct work, electrical upgrades, ceiling fans, water heaters & sump pumps.