The treatments seem to be working. We have very little bug activity in the house - a few in the basement & garage now and then - but thats to be expected. We have had no rodents, which is remarkable considering we live in a wooded/rural area. The service technician is friendly and I appreciate that it has been the same person every month. I would appreciate a smaller window for the service time, it feels like I wait all day for the tech to come - but other than that I am very happy.
Description of Work: We use their monthly service to spray for bugs - indoor and outdoor. They also check for rodents and other pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Katherine F.
09/2014
3.0
pest control
 + -1 more
unknown
Description of Work: Very nice people working for orkin but sadly the treatments just didn't work for us.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$630
Megan C.
07/2014
5.0
pest control
 + -1 more
We have had Orkin out annually for a recurring ant issue. Each time they have helped control the issue, and are always very knowledgeable and efficient.
Description of Work: Sprayed for ants, applied pellets outside for ants
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Howard & Dotti P.
07/2012
5.0
pest control
 + -1 more
They are very efficient. I get the same person, Mr. Nick to come out and do the service and he is very good. Their price is reasonable. I rate them very highly and I would continue to use them in the future.
Description of Work: I use Orkin Pest Control for regular pest control treatment in and around the house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane H.
10/2011
5.0
pest control
 + -1 more
Technicians very well informed. Got to work immediately and finished promptly. Supervisor stopped by to see that everything was going smoothly. I am hoping I never need to call Orkin again; but if ever had the need to, I would definitely call this Plainfield service.
Description of Work: Service was excellent. Estimate for service given 5 days before service could be performed because of Labor Day weekend. Technician explained everything that would be happening in detail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Theresa F.
05/2011
5.0
pest control
 + -1 more
I am completely satisfied with them. They charged $200 each for the front house and the coach house. They had to crawl under my crawlspace, which is large enough for any size person. They crawl always from the back of the building to the front of the building, and they report any other problems like rodents or another type of bug. They even tell us if something is wrong with our plumbing and it is leaking because that attracts rodents and stuff. They not only inspect for termites, but they go the extra yard for me.
Description of Work: I used Orkin Pest Control 1 month ago. We had termites in our front house and coach house. They treated it. We bought the service plan, so they come back and re inspect for termites every year. When we first bought the house, we found out we had termites. Thus, we have been using them for 20 years. They have done other things for us. We had a tremendous gnat problem and then we had the little carpenter bees.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeff H.
05/2011
5.0
pest control
 + -1 more
I don't remember how much I spent. They do a good job. They are responsive to any issues that we have. We haven't had any problems with them. That's the reason I'm using them. I would use their services again in the future.
Description of Work: I used Orkin Pest Control for pest control. They come out every two months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KATHLEEN M.
01/2010
3.0
pest control
 + -1 more
If you have bugs, they're ok but expensive at exterminating them. Their bi-monthly service does not seem effective. A major complaint is that you never know when they're coming - they seem to change service dates at their convenience, not yours. My service calls had originally been scheduled for Wednesday, but they at will changed it to Mondays - a very bad day for me. For $528 a year for 6 visits, I think its rather obnoxious not to put the customer's preference first. What pushed me to cancel today was the call I got yesterday, Sunday, telling me they were coming out today. I get urked at any telemarketing call on Sunday that can't wait to the business week. Can't the secular world show a little respect for those of us who want to keep Sunday special? Moreover, while I was clear that it was inconvenient for me for them to come today, that didn't seem to matter to them. When I told them to forget it, I just wanted to cancel the service, they told me I couldn't cancel without calling them first (yet I was talking to them!!!) and giving them 30 days notice. So, they came out today, I told them to stay out of the house, to just spray outside. In effect, it cost me $88 to cancel a service provided at an inconvenient time that I did not want to continue.
Description of Work: I first signed up for Orkin about 2 1/2 years ago, when we were having problems with ants in the kitchen at the start of the summer. Unfortunately, Orkin will not do a single time service, but requires you to sign up for a year's contract, with bi-monthly service calls at a cost of $88/service, which amounts to $528 per year. Their "preventive" service did not prevent occassional bug sightings - which occurred at the same rate we had prior to their service. While they can get rid of bugs if you have them, their required bi-monthly service seems to be useless, and expensive given the lack of results. When we saw ants after their service, we ended up using the same hardware store stuff to get rid of them as we did before their service. What's the point?
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$88
Contact information
24119 W Riverwalk Ct Unit 143, Plainfield, IL 60544
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Service Categories
Pest Control
FAQ
Orkin Pest Control is currently rated 4.6 overall out of 5.
No, Orkin Pest Control does not offer free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Pest Control & Exterminating.
Contact information
24119 W Riverwalk Ct Unit 143, Plainfield, IL 60544