Midwest Stone Sales Inc

Description of Work: Granite counter tops.

Description of Work: They installed 2 granite countertops in our kitchen. They were prompt, courteous and very professional. They kept the area very clean.

Description of Work: Ignored, then treated rudely by the salesperson

Description of Work: The selection in the outdoor yard is incredible. Prices escalate from a few choices starting at $35/square foot. We estimated the square footage needed and put a 50% deposit down. A measure appt was set and utilized a laser system which was amazingly accurate. Installation was scheduled and took about 2 hours for 55 sq ft. Completed project took about 3 weeks from ordering. Great experience and we are very satisfied with a beautiful kitchen.

Description of Work: I shopped at various granite company and visited Midwest Stone Sales various times to pick out the granite for my kitchen countertops. They have a very large selection. I had 56 sq. ft of counter replaced including a 4" back splash. They also took care of the tear out and disposal of the old counters, including the sink.

Description of Work: We had a complete kitchen remodel - tear out, rebuild walls, install new cabinets, flooring, appliances and counters. We bought our GRANITE KITCHEN COUNTERS from, and had them installed by, MIDWEST STONE INC. Services preformed start with the selection opportunity at Midwest Stone's outdoor site that we visited (several times) at 23736 W. 119th St., Plainfield, IL 60544 (815-254-6600). On our first visit, their Sales Rep, Dale Barr, gave us a clip board with a sheet to list the names & group numbers of our "likes" as we walked thru the site. We were able to browse on our own without any sales pressure. Their Sales people were nearby if we had any questions. We came back a couple more times trying to make our selection. During another visit we spoke with Sales Rep. Kasia Nawrocka. > Keep your own notes with dates & names and any info discussed. > Bring cabinet & flooring samples with you to help in selection. We met with the Sales person, Debbie Dobbs, inside regarding all the different group levels and what they each entailed and the price levels for each. We discussed basic layout and appliances positions, supports and plumbing & electrical positions. We provided our measurements (we had a measurement drawing from our contractor). She advised us of the payment policy (pay-in-full or deposit in advance and when final payment is due). She also told us about the process steps and timing/scheduling (measure, fabricate, install). Each project is unique, so I'm not mentioning our specifics. > You should have approximate measurements of what you want or at least an overall room measurement. > Appliance(s) sizes and placement(s). > Don't forget the sink type & size. Faucet type; how many holes will be needed. > Get a basic written Estimate. Once we decided on and selected our slabs, we worked with Sales Rep. Debbie Dobbs to give our Deposit (50%) and to get the written Estimate and Receipt. Then we set the tentative schedule dates for the Measure, Fabrication & Installation. > Request a copy of their "General Conditions of Sale" and the "What to Expect at Your Measure and Installation". You will get that once you agree to the purchase and either pay-in-full or put down a deposit. Having it beforehand will help greatly in understanding the details that you need to prepare and have done. Sales Rep. Debbie Dobbs came to our house to get their measurements. Each section needed was specifically measured & rechecked. I had to be present to confirm all the measurements & the layout and sign off on their "Shop Ticket". This was in addition to our contractor's measurements & drawing. We had one delay due to our vacation timing (July) that pushed back the measure date. They had one delay during fabrication due to excessive heat in their layout warehouse (July) that pushed back the install date. Both delays were discussed & acceptable and neither party had any complaints. MWS employees/Technicians installed the counter tops & back splashes very efficiently and carefully. They were equipped to finish the edges & corners as needed to insure a perfect fit. They cleaned and polished every surface. > Look over all the surfaces carefully and show them anything that is not as it should be. You can always phone your Sales Rep. with any concerns or questions while the Technician is still there. We are COMPLETELY SATISFIED with MIDWEST STONE, their employess who we interacted with and their product. We LOVE our kitchen!! These courter tops are the "finishing touches" to our dream kitchen. I enjoy them everyday.

Description of Work: Measured and installed two granite countertops in our master bathroom.