At Fred's Plumbing Service, we have over 15 years of combined experience. We understand the importance of providing our customers with professional, high quality service at a reasonable rate. Our family owned and operated company is proudly built on integrity, with passion, and on reliability. We specialize in service work, remodel projects, and additions. Fred's Plumbing Service will treat your project, no matter how big or small, the same way we would want a personal project of ours treated.
Fred's Plumbing Service offers 24 hour emergency service, 7 days a week. We are licensed, bonded and insured (IL Lic # 055-042813).
Business highlights
14 years of trusted experience
Services we offer
Plumbing, water heaters, fixtures, garbage disposals, sump pumps, drain and sewer cleaning, & frozen pipe repair.
Our slow flowing bathroom drain stopped draining at all. Attempts to fix it myself didn't help so I called in the pros. Fred rodded the line for almost an hour. It was not easy, but it now drains like magic. Thanks Fred!
Description of Work: Clogged Bathroom Sink Drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Fred's Plumbing Service
Thank you for your time to review Fred...we truly appreciate it!!!!
Shirley B.
01/2015
5.0
plumbing
 + -1 more
I've used them several times for a variety of plumbing needs and they always do a great job. Their prices are reasonable and they are very prompt and helpful.
Description of Work: My water softener was leaking and they removed the water softener and repiped everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fred's Plumbing Service
Thank you for taking the time to give us a review...we truly appreciate it!!!
James H.
11/2014
1.0
plumbing
 + -1 more
It truly pains me to write this bad review. We had used Fred's Plumbing a few times for various things and been satisfied. However, when we had a recent water leak which seriously damaged the basement we discovered otherwise. The real reason for this review is Fred's Plumbing unresponsive and unprofessional behavior and lack of service. After making a simple repair which seems to have gotten air into the line or perhaps just an incidental problem with the toilet repaired (I really don't know and never cared about how it happened) the toilet was making a high-pitched, shrill steam-whistle sound that wouldn't stop. When we called back and got their answering machine, I was unable to set an appointment before going out of town the following day. I never heard back until picking up a message on my machine about 10 days later when returning home and stating Fred had come for our appointment and no one was home, Michelle (Fred's wife and secretary) sounded annoyed. The problem is we never had an appointment, we never actually spoke this time (follow-up request to original visit). She put down an appointment for the day and time I said, in my message on their machine, I would be leaving out of time and to please try to call me before then. Upon getting her message, I left a message for them explaining this and apologizing if I had somehow created any confusion (I cant imagine how but I liked them and valued their previous service). They have never called back or returned any of our calls and messages to them. We find this extremely rude, unprofessional, and certainly completely uncalled for. If the mishap had been our fault, it wouldn't matter as it was a simple mishap. They live (work out of their apartment) 3 minutes away, while I really don't think this was our error, that's all it was and it probably wasn't a huge inconvenience given this fact. In retrospect, as a multiple-repeat, loyal customer it would have been nice for Fred to make the 3 minute drive to our home from his with water leaking into our basement from the upstairs. However, that was not to be. While it was well before 5:00, Michelle (Fred's wife and secretary) stated he was on another job which I completely understood. But again, they live 3 minutes away and I'm sure he could have come later that day or evening but as their info on Angie's List indicate they are only open to 5:00 and they DO NOT OFFER EMERGENCY SERVICE -- understood. And as Fred has mentioned to me in casual conversation, he likes to be home for dinner by 5:00 -- certainly his prerogative. But again, only in retrospect, and after what happened next, do I think this was rather shabby and not how I would have conducted myself or my business. I am really very disappointed and upset by this episode. I thought this was a nice young couple trying to make a go of a new business venture which obviously requires a minimum of professionalism, courtesy, and fairness. g
Description of Work: Nothing when needed.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Paula H.
08/2014
5.0
plumbing
 + -1 more
I called and left a message on Thursday afternoon. Michelle promptly returned my call and said they had an opening Friday morning. She put me on the schedule for 8:30 a.m. On Friday, Fred and his apprentice arrived several minutes early for the appointment. They were both very polite and professional. Even though my boyfriend answered the door, Fred made sure to speak to me since I was the one who had made the appointment. As a woman, I really appreciated the way he showed me respect. He completed the repairs quickly and asked me to come take a look. He then explained what he had done and how much water the new toilet assembly would save. Because this was such a quick job, he only charged me labor and the cost of the parts, so the job cost less than the original estimate! I'm so happy I found such a reliable, polite, and professional plumber. Fred and Michelle were both easy to work with, and I will use them for all my plumbing needs.
Description of Work: Fred replaced the old flapper assembly in the toilet with a newer, more efficient one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Mary Carroll S.
07/2014
5.0
plumbing
 + -1 more
The first effort was unsuccessful, so Fred came back the next day and called the manufacturer of our water heater to do some fact finding. He worked patiently and diligently to solve the issue, and did not charge us for the second day od labor.
Description of Work: Fred cleaned out the heating coils/element of our water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
John F.
07/2014
5.0
water heater repair, wells
 + 0 more
They are likeable people. He does a good job. The prices were reasonable. They react quickly and it don't think I can say anything bad about them.
Description of Work: They installed a water heater and two salt pumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
ROY & MIRIAM D.
06/2014
5.0
plumbing, drain cleaning, wells
 + 1 more
He didn't charge me the initial service fee, and saved me a little money. He was a very nice guy, and he provided excellent service. He came out the same day I called, and took care of me right away.
Description of Work: My floor drain was backed up due to a faulty sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
Mike S.
02/2014
5.0
plumbing
 + -1 more
I scheduled a few days in advance. Fred arrived as scheduled and finished his work quickly. I'm happy I called them. They are number one on my plumbing needs list
Description of Work: Replaced 4 'stuck' water shutoff valves (angle stops). Two were in very tight spots. Another stub out needed lengthening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Wayne L.
10/2013
5.0
plumbing
 + -1 more
The first contact was with Michelle. I called her and told her what I wanted, and she came the next day to take pictures. She discussed the project with Fred, and sent me a quote the next day. Michelle was very professional, friendly, and an excellent communicator throughout the duration of the project. They say that first impressions count, and Michelle surely made this statement to be true. I truly cannot speak more highly of the professionalism of both Michelle and Fred. Fred arrived bright and early with his helper, and he explained all that he would be doing that day. He is very knowledgeable in all aspects of plumbing, and he is a perfectionist in his trade. He was open to suggestions, and based on his expertise, he did a superior job. He covered my floors with drop cloths, and left my house spotless each day. There were some other small things that needed to be done, and Fred didn't nickel and dime me like other plumbing contractors would. Whatever he quoted me originally is what I paid. Both Michelle and Fred are a joy to work with, and I would definitely hire them again, and recommend them to my friends. The quote that they supplied me was very reasonable compared to the high cost plumbing contractors in the area. In addition, I received attentive superior service by Michelle and Fred, and feel that Fred completed the project just as if he was working on his own home. He was never rushed, he took the time to explain everything that he was doing, he ensured that everything was done to code, and that I was completely satisfied with the project completion. I emphatically give Fred's Plumbing Service an A+++ for a job well done!
Description of Work: Demo drywall, install laundry box, re-route waste, vent, and water lines, tie laundry sink into larger drain line, replace demoed drywall, test system, and clean up of work related debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,170
Response from Fred's Plumbing Service
[member name removed]...thank you so much for the positive feed back, I'm so glad that we were able to help you and get your project completed in a way that made projects maybe not so scary after all.
Christina B.
08/2013
5.0
plumbing, drain cleaning
 + 0 more
LOVE Fred and Michelle! They are super friendly, professional and tell you everything they are working on. They are very polite yet easy to talk to. I can't wait to get them over to the new house to see what they can help with. I was shocked at how affordable they were.
Description of Work: Condensation pipe and drain in furnace closet and new toilet supply pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Fred's Plumbing Service
(removed member name)...Thank you so much for the positive feed back!!! Makes us feel good to see that maybe our goal is attainable...trying to make customers see that breakdowns / repairs / remodels don't have to be something everyone dreads!!! Nobody wants these issues but we want to make it as "easy" as possible, so thank you!!!
Greg C.
08/2013
5.0
plumbing
 + -1 more
Service call was able to be scheduled within a week from contacting via phone, and multiple times were offered for appointment. Fred was very nice and polite during the appointment, and was prompt in arrival.. Michelle made follow-up call to confirm appointment and offered to come earlier in the day if wanted.
Description of Work: Freds Plumbing performed RPZ check valve inspection as required by village.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Fred's Plumbing Service
(removed member name)...Thank you so much for the positive feed back!!! It's nice to see that something so small and simple to us was seen as such a good thing on your end!!! We appreciate all our customers!
Karl and Jill S.
07/2013
5.0
plumbing, water heater repair
 + 0 more
Our hot water heater had shown signs of back drafting. Fred came in and replaced the piping for us (eliminating a and quot;Yand quot; junction that was capped when the furnance was replaced years before) and cleaned out the venting. He did a good job. He was very thorough and took a lot of time with us to explain the process he was doing. We would definitely use his services again in the future.
Description of Work: Replaced piping on hot water heater & cleaned out vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Response from Fred's Plumbing Service
(removed member name)...Thank you so much for the positive feed back!!! We appreciate that you took the time to let us and others know how we are doing...this kind of feed back gives us the boost we need to keep striving to do better.
Evan M.
05/2013
5.0
drain cleaning
 + -1 more
Fred and Michelle are good people. Fred came out same day and did a careful job of explaining everything he was doing and performed rodding of the kitchen waste line. He tested the system and demonstrated the results redundantly (provides statistical significance). He cleaned up and accepted my credit card in a very high tech manner which resulted in a receipt by e-mail (by my preference) along with paper copy of job contract.
Description of Work: Kitchen Drain Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
James H.
04/2013
5.0
plumbing
 + -1 more
This review relates to various plumbing work performed over a handful of visits, including repair and replacement. Absolutely the best plumber we've used. Excellent service all the way around -- professional, friendly, quality work at a very reasonable price. We could not ask for more.
Description of Work: Various Plumbing Faucets DrainsShower Stall Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Fred's Plumbing Service
[Member name removed]...Thank you so much for the excellent feed back!!! Reading these kinds of remarks really help us to continue and want to provide the best customer service possible to our customers!!!
Beth F.
11/2012
5.0
plumbing, water heater repair
 + 0 more
Our water heater went out at 5:30pm the night before Thanksgiving. I found Fred's Plumbing on Angie's List for 24 hour emergency service and they were located close to Downers Grove. Michelle answered and scheduled Fred to come in 15 minutes. He arrived on-time ready to repair the water heater. (Couldn't even get call backs from the larger plumbers and had many said they couldn't be out until the day after Thanksgiving.) Unfortunately, the water heater could not be repaired and had to be replaced. Michelle researched various options and Fred worked that evening to locate a water heater. He came Thanksgiving Day at 8:00 am sharp to start the replacement and worked straight through until 11:15am. He was kind, courteous, professional and prompt. We had hot water to prepare for all of our guests coming at 3pm. It was an absolute pleasure to work with both Michelle and Fred, and I would happily call them again when in need and recommend them to others.
Description of Work: Power Vent 50gallon water heater was removed and replaced during holiday hours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Simone S.
10/2012
5.0
drain cleaning, plumbing
 + 0 more
They were very good. My tap was clogged and he had to make a hole in the wall and deep down into the gravel that was under my house and have to remove the dirt to be able to change the pipe and clean the drain. He also worked on the sinks in the laundry room. He did awesome works. I had two plumbers before and they never had it cleared. The first plumber was Steven's and even after the guy left, he said the shower was running fine but after using it, it backed up. Another was called Physician Plumbing and they said it was gonna cost like $4,000 so obviously we did not hire them. Then Fred's Plumbing Service came out and they said it will just cost $520.00 and they will going to do exactly what Physician's Plumbing will gonna do. I will absolutely use them again. We called them back again actually to change the water spicket outside the house. I will give A's across the board.
Description of Work: We are using Fred's Plumbing Service for plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
Jim K.
04/2012
5.0
plumbing, drain cleaning
 + 0 more
Fred was honest, professional and timely throughout the process. Fred went out of his way to make me understand the issue and then went out of his way to make it convenient for me. Thanks Fred.
Description of Work: Removed 12 F cast drain pipe. Replace with PVC. Re-routed sink to main draining pipe. Installed new appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
theresa R.
08/2011
5.0
plumbing
 + -1 more
We were very pleased with his services.
Description of Work: We were remodeling a bathroom in the basement and he did the plumbing work for us.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning
FAQ
Fred's Plumbing Service is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 PM - 5:00 PM
Tuesday: 8:00 PM - 5:00 PM
Wednesday: 8:00 PM - 5:00 PM
Thursday: 8:00 PM - 5:00 PM
Friday: 8:00 PM - 5:00 PM
Saturday: 10:00 AM - 12:00 PM
Fred's Plumbing Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Fred's Plumbing Service does not offer free project estimates.
Yes, Fred's Plumbing Service offers eco-friendly accreditations.
No, Fred's Plumbing Service does not offer a senior discount.
No, Fred's Plumbing Service does not offer emergency services.
Yes, Fred's Plumbing Service offers warranties.
Fred's Plumbing Service offers the following services: Plumbing, water heaters, fixtures, garbage disposals, sump pumps, drain and sewer cleaning, & frozen pipe repair.