EAGLE AIR INC HEATING & CLNG

Heating and Air Conditioning, Metal Fabrication & Restoration, Natural Gas Lines

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Our company is a nationally ranked at AAA for quality with awards, our customer base most of Chicago land suburbs,Normal trip and diagnostic charge 89.95 Emergency service trip and diagnostic charge 89.95, part warranties per manufacture, new equipment warranties 90 day, 1 year, 5 year, 10 year

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Full service HVACR company, sales-service-installation, High efficiency forced air and hot water boiler heating and cooling product installations-service, indoor air quality control,forced air balancing, energy management systems, central humidification, preventative maintenance, safety inspections with report, carbon monoxide testing and repair, natural gas leak testing and repair,refrigerant leak testing and repair, noise prevention, duct work installations and repair, maintenance contracts

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Zelle

Reviews

4.527 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
0%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.4
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-25 of 27 reviews

Kenisha C.
03/2024
5.0
heating & air conditioning/hvac
  + -1 more
Staff was professional and very knowledgeable. Thank you
Description of Work: Replaced furnace & humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
Thank you, very much!!

Becky H.
03/2024
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt, good communication, very professional
Description of Work: Furnace Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
Thank you, very much!!

Ronald R.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Guys were great. Diagnosed and fixed problem in no time and my heat was back on within minutes.
Description of Work: Replaced blower motor, and run cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from EAGLE AIR INC HEATING & CLNG
Thank you much!

Kathleen S.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Repair man was very knowledgeable and pleasant took the time to explain the problem and show me on the furnace the parts needed and what they do. I am a senior citizen and really appreciated that he was honest and concerned that I understood what needed to be done We need more honest concerned companies like that !!!
Description of Work: replaced inducer motor

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
Thank you much!

Dennis G.
02/2021
5.0
heating & air conditioning/hvac
  + -1 more
This was the company my home warranty company (American Home Shield) assigned for my furnace (failure to launch) problem on this very cold February Friday in Westmont IL. I was positively impressed by Eagle Air's responsiveness, and Brandon's efficient and correct service. My experience: (1) My initial anxious call was received by an answering service, not an answering machine. Very Good. (2) The call-back was prompt, and positive, in scheduling a service visit for just hours ahead. Excellent. (3) Best of all was the service provide by Brandon who assessed the system and correctly analyzed the failure in the launch system. A capacitor was replaced, the system tested, and the furnace operation is now normal. Rejoice. I sure do appreciate this experience. 2/22/2021
Description of Work: Home Gas Furnace Failure to Fire. Problem Analyzed and Corrected.
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie D.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Eagle Air is prompt and responsive. Technician showed up within the appointment window and was competent and efficient. Reviewed findings and made recommendations. No fuss or hassle. Nice people to do business with!
Description of Work: Furnace and AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara C.
11/2017
1.0
heating & air conditioning/hvac
  + -1 more
I was connected with this supplier via American Home Shield/AHS. I have never had any issues with any contractors referred by AHS; thus, much to my surprise Eagle Air was so terrible. They have been out now FOUR times to fix my furnace. Needless to say, they just left after the fourth visit, AND me waiting ONE WEEK for them to get a part and "work me into their schedule"; I still have no heat at a time of record breaking cold in the Chicagoland area. They now have to order yet ANOTHER part; which, by the way, is THE SAME PART ORDERED AND INSTALLED ON THE 2ND VISIT. I knew the visit was not going to go well when I saW TWO guys at my door. TONY, who took lead on this visit, had THE WORST ATTITUDE. In retrospect, I think Tony knew this new part was not going to fix the problem, thus he came through the door in defensive, "I don't give a crap" mode (to put it nicely). I am now waiting to hear back in order to be "worked into TOMORROW'S schedule", HOPEFULLY between 8 - 12pm. I am now reporting Eagle Air to AHS as I feel like I am now at the mercy of this crappy supplier. Perhaps this is why their receptionist said they are no longer accepting AHS referrals. Too little too late for me. I would NEVER use them nor refer anyone to them. TONY's attitude alone is enough for all to stay away!
Description of Work: Furnace Repair

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from EAGLE AIR INC HEATING & CLNG
First of all we were only out to your property 2 times, we treated you with overwhelmingly customer respect, if anyone has an attitude is you! and we absolutely do not need customers like you. If you can not tell the truth about the real story, you -- miss customer are living in a fantasy world. We have tried to render your problem as soon as possible our first service call was 11/6/17 we called Tuesday 11/7/2017 to schedule return trip for Tuesday but you declined to have us out because you miss customer had other planes, you insisted we return Friday 11/10/17 but we see you lie and deceive to make us look bad. You are far from the truth and we will never service you ever again.

Deborah B.
10/2017
1.0
heating & air conditioning/hvac
  + -1 more
I had them come out to clean my furnace and they told me I had a crack in the heat exchange and they told me I needed a new one. I then went through my home warranty and was told from eagle that my share was 1295.00. after numerous people coming to my house for estamites I was told basically I was being over charged but unless I went with eagle I would only get 640.00 from the warranty company. So I was told from eagle they install in my town all the time and when I went for my permit I found out they weren’t licensed and bonded in my town which they lied about and in order for me to get my permit eagle told me I had to pay the application fee and bond for the village. I went to the warranty company and explained they couldn’t work here and to send me someone that can and the warranty company only offered me the 640.00. Eagle also told me one morning that they were merging with another credi card company and could only take cash. Hmmm so I said I would wait till the merge was done. Later that day they told me that got it fixed for me so I could use a CC. Anyways I ended up using another company and got a new heater and a/c and I have peace of mind that it was done right and without ripping me off. As soon as my warranty is up I’m also getting rid of my warranty company American home shield. That is a total rip off. So 85.00 for a furnace that wasn’t cleaned and 125.00 deductible for a warranty company for eagle to come back out to tell me I had a crack that I already New about because they came out for a cleaning that they didn’t do because I had a crack. As for his receptionist Angie it doesn’t matter what the question is she doesn’t have an answer for you unless she talks to Tony. Oh and the best part was when the guy came to clean my furnace he asked me “where is the filter in my furnace” that should of been my first clue that I shouldn’t work with these guys. That’s all.
Description of Work: furnace replaced

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,295

Barbara (JOAB) H.
09/2017
5.0
metal restoration
  + -1 more
It was fantastic! They were the best, their tech was polite ,very neat and very professional.
Description of Work: Air conditioning Repair they do heating as well and furnace put in. Had an approval to get the furnace up and going within a couple of days. They had air conditioning back up and running in less than 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony H.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Anthony H.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Waqaar S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Highlighted issues but did not pressure us into fixing it immediately.
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dan H.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
First of all, we recently purchased our home and had to use the home warranty for the repair. We didn't choose Eagle and I wouldn't have chosen them. I looked at their reviews online and with the exception of Angie's List, they are pretty terrible. Further, the Owner's responses on here do very little to comfort me. They come across as childish and a little vindictive when I read them. I am not a customer's always right person, but that isn't how I would go about addressing issues on a public forum. Anyways, and with all that said, the two technicians who visited my house today were as good as I could have asked for. They walked me through everything, we discussed how it would impact my warranty going forward, and they took the time to provide detailed answers to all of my questions. I think their rates might be just a little steep, but the service I received today was worth paying a little extra for. I noticed the majority of the very negative reviews were older, so perhaps they have turned around their service. As of today anyways, I am very happy with the service received. They are going to provide a quote for some work outside of the insurance policy and I won't hesitate to bring them back if their quoted price is reasonable. One last note, the woman I spoke with on the phone was very courteous, called as promised, and kept me up to date as the schedule changed due to weather.
Description of Work: A/C troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from EAGLE AIR INC HEATING & CLNG
Greetings, Thank you for choosing Eagle Air Inc., Heating and Cooling. We value our customers and we also value your experience with our organization. Your feedback is important to us, so we would like to ask a quick favor of you. We would really appreciate it if you could take a few minutes to post a positive review about your experience on our Better Business Bureau business profile. Your review is extremely important to us because it gives us feedback to improve the customer experience and offer products and services that will enhance your satisfaction with our organization. Thank you again for your business and we really appreciate you taking the time to help us to better serve you in the future! Have a wonderful day! Sincerely, Eagle Air Inc., Heating and Cooling ____________________________________________________________________________________________________________________________________________________________

John A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
in and out in 5 minutes Did a fantastic job and told me what I needed to do to make sure this did NOT happen again.
Description of Work: Fixed leakage in AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve N.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a really great job, really professional. They fixed the problem promptly and quickly.
Description of Work: Ed fixed a leak in the ac unit and recharged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
It is a pleasure to address you needs. We strive to provide 100% customer satisfaction and look forward to assisting you with solutions to any problems you may have in the future. Eagle Air. Inc.

Steve N.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a really great job, really professional. They fixed the problem promptly and quickly.
Description of Work: Ed fixed a leak in the ac unit and recharged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tony S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great. Professional service extremely courteous.
Description of Work: AC coil failed. Tech came to house, found issue, ordered part and put us back to cool air!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
It is always a pleasure to assist in our customers needs. We appreciate our customers, and try to the best of our ability to satisfy all our customers concerns, questions and there comfort levels. It has been a pleasure to assist you with your cooling and look forward to servicing you in the future. Sincerely, [Member Name Removed] with Eagle Air Inc.

Susan M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician was great, provided excellent service, and took his time going over everything with me and answered all of my questions. I will definitely use them again.
Description of Work: They inspected our heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from EAGLE AIR INC HEATING & CLNG
Thank you very much for the nice review. We take pride in satisfying our customers needs. We truly appreciate you as a customer and we look forward to serving you in the future. Thank you very much, Eagle Air Inc.

Angelina R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Jerry from NAPERVILLE, IL gave Eagle Air Inc. permission to use his review. Customers were very happy with the work we preformed. Technician was very cordial & knowledgeable. Customer said they will request us a lot when they need work done!
Description of Work: Installed Evaporator Coil

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise E.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
Thank you for your A review. We appreciate having a great customer like you Thank You Again Eagle Air Inc.

C. M.
02/2015
2.0
heating & air conditioning/hvac
  + -1 more
They had installed a new furnace prior to our purchase of our house. The furnace started to have issues within two years of install. I had two other companies inspect and got two completely different reasons as to cause. At that point I decided to contact the people who installed it. Tony was who installed it and was the one who diagnosed the problem. The problem was duct work for flue was too small. Estimate $600. The question I had was, if they installed the furnace and duct work, and it wasn't the correct size, why was I paying them to fix it. A shrug was the answer. Without functioning heat, I reluctantly agreed. I also had them replace the humidifier filter at his recommendation. Good news: He was exactly right, the different sized duct work fixed the problem. Bad news: They didn't replace the humidifier filter. They just rinsed it off, but charged me for the new one. Overall: I wouldn't use them for a new install. If you use them for service/repairs, watch them to make sure they do what they say.
Description of Work: Redid duct work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$700

Response from EAGLE AIR INC HEATING & CLNG
At first let me clarify the situation. You as a customer did not hire us directly for the furnace replacement witch would have cots you anywhere between $2000 and $3000. The home warranty company you use supplied the furnace with no cost to you. We installed the unit through your home warranty. The amount you paid of $700 was for modifications that your warranty company would not cover for the electric, gas line, sheet metal work and the chimney work to make the new furnace that was 33 inches tall compared to the old furnace that was 56 inches tall to work properly ans safely. As far as the humidifier concern, we washed out the humidifier scale tray, cleaned out the lime and mold build up and installed a new water filter we supplied, we have proof of this. If this was a concern at that time, We ask why you did not contact our company with your questions? It only would have taken a phone call.

Teri B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
We used this company as part of our home warranty service. Angie from Eagle Air called us the next business day and scheduled an appointment. The nice thing is she provided us with a little wiggle room with our busy schedules even though there was still a 4 hour window. 30-minutes prior to the technician arriving, Angie called us to make sure we were there and to let us know he was on the way. Bryan arrived, put booties on, and then asked a few questions to get an idea of the problem we were having. When we went to go check on the unit, he made us aware that our warranty service doesn't always cover everything if he finds a major problem, or sometimes won't cover fixing 'noises' like we've reported (it depends on the type or level of warranty we have) but he'd take a look and see what might be going on. He did find that the cap for the blower motor was open and proceeded to service the unit making sure it was running smoothly. Bryan was extremely professional and friendly and since our heater is almost 20 years old, gave us some pointers to keep it running as long as possible, along with what options we might have with our warranty in the future should it go out and need replacing (along with potential costs associated with it). This is a little thing, but I appreciated being able to read the detailed description of the work on the work order. Many times technicians barely scratch out something in code and so there's no way of knowing what was actually done. I have to admit I was leary of this company based on a few reveiws I saw, but from my one interaction with Eagle Air, we are very satisfied with the response, service and professionalism of this company. Keep up the great job! We've had no further issues since Bryan came out.
Description of Work: Came to inspect heating unit for unknown high pitched whistling noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from EAGLE AIR INC HEATING & CLNG
Thank you kindly for your A review. We appreciate your feedback and look forward to assisting you in the future. Eagle Air Inc.

Barbara (JOAB) H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
He came in and knew exactly what he was doing. He was very professional and figured it all out. I had other people come out to fix it and they could not figure out what was wrong. He knew exactly what it was and fixed it right away.
Description of Work: He fixed the central Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EAGLE AIR INC HEATING & CLNG
Thank you kindly for your A review. We appreciate your feedback and look forward to assisting you in the future. Eagle Air Inc.

Alicia C.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
We were forced to use this company if we wanted to take advantage of our home warranty that we bought for our first home. They came out and "diagnosed" our problem, telling us there is a large leak and we need a new coil. They said it was a $2,000 part but we needed to pay $700 out of pocket...very strange since the warranty was supposed to cover everything. Still naive at this point, we went ahead and told them to order the part. After 7 long, hot days of calling them repeatedly, nothing had been resolved. The girl that answered the phone quite possibly had the worst customer service skills I have ever experienced. The manager was NEVER available to speak to, always an excuse. They continued to tell us that they were waiting for the part. I have never dealt with such rude, inconsiderate people in my life. FInally fed up, I happened to look at reviews on yelp. There were only two reviews, and both were only one star. These reviews described our situation word for word, detail for detail. It was as if they give the same diagnosis to multiple customers in order to take advantage of them. We were obviously being scammed! We quickly called and cancelled all further service with them. Do yourself a favor and stay away from this company. And read the Yelp reviews if you still are not convinced!
Description of Work: Our air conditioner broke in the middle of a July heat wave. Our home warranty sent this company out to service our home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from EAGLE AIR INC HEATING & CLNG
We a sorry you feel that way, but we do not hold the terms of your contract with this home warranty company and any new equipment that your warranty company supplies must have modifications to make it work. Advise you to learn the coverage of your contract, what is covered and what is not covered. We are only a contractor your warranty company uses for there customer base, and they stipulate the coverage of your contract with them. It is very untrue and deceitful to say you paid 2000.00 when you only paid 700.00 for modification that your warranty would not cover and hard to believe your false story about our great company. Eagle Air Inc.

JOYCE M.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
I really liked the young man who provided the service. He not only did the work but educated me as well which was greatly appreciated. I did have a small problem with the humidifier after it was installed and he was back early the next morning to take care of the problem.
Description of Work: Came to check out knocking sound coming from the furnace. No sound while present but did check and clean furnace. Also there were problems with the humidifier. It was determined I needed a new one which was ordered that day and installed 2 days later.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from EAGLE AIR INC HEATING & CLNG
Thank you kindly for your A review. We appreciate your feedback and look forward to assisting you in the future. Eagle Air Inc.
    • 1(current)
    • 2

Contact information

16149 s. lincoln HWY 103, Plainfield, IL 60586

http://www.eagleairil.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3708
Trade License Locale
Illinois
Trade License Authority
City of Joliet
Trade License Expiration
07/01/2024

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Metal Fabrication & Restoration,
Natural Gas Lines

FAQ

EAGLE AIR INC HEATING & CLNG is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

EAGLE AIR INC HEATING & CLNG accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
Yes, EAGLE AIR INC HEATING & CLNG offers free project estimates.
Yes, EAGLE AIR INC HEATING & CLNG offers eco-friendly accreditations.
No, EAGLE AIR INC HEATING & CLNG does not offer a senior discount.
Yes, EAGLE AIR INC HEATING & CLNG offers emergency services.
Yes, EAGLE AIR INC HEATING & CLNG offers warranties.
EAGLE AIR INC HEATING & CLNG offers the following services: Full service HVACR company, sales-service-installation, High efficiency forced air and hot water boiler heating and cooling product installations-service, indoor air quality control,forced air balancing, energy management systems, central humidification, preventative maintenance, safety inspections with report, carbon monoxide testing and repair, natural gas leak testing and repair,refrigerant leak testing and repair, noise prevention, duct work installations and repair, maintenance contracts

Contact information

16149 s. lincoln HWY 103, Plainfield, IL 60586

http://www.eagleairil.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM