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Crack Attack Waterproofing Team

Foundation Repair, Basement Waterproofing, Concrete Pouring and Repair,

About us

Crack Attack Team is a family owned and operated Foundation repair/Concrete flat work company. Our services include Exterior waterproofing, Structural repair and Concrete Flat work. Our company has received the 2012 ,2013, 2014, 2015, 2016 & 2017 2018 Super Service Award! Our mission is to provide the greatest level of personal attention and customer service to all potential & existing clients, to deliver our products & services with highly competent and knowledgeable employees who are committed to continuous improvement and the pursuit of excellence. We also strive to maintain the highest levels of professionalism, integrity, honesty & fairness in our relationships with our customers, suppliers, & employees and to uphold our leadership position in the Foundation repair community by strengthening our ability to attract, retain, & manage a strong customer base.

Business highlights

18 years of trusted experience

Services we offer

Foundation Repair, Crack Repair, Basement Or Crawlspace Drain Tile Systems, Sump Pumps, Battery Backup System, Foundation Stabilizing, Foundation Peiring, Concrete Flat Work, Window well Systems, Crawlspace Conversion, Lowering Basments, Basement support Systems, Floor Joist Repair, Gradding, Exterior Waterproofing, Escavting. "Call our office for more sevice we offer"

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7445 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
3%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 401-425 of 445 reviews

Harold H.
09/2014
3.0
foundation repair
  + -1 more
no work done
Description of Work: Said he couldn't repair a crack in a block wall.
Rating CategoryRating out of 5

Michelle P.
09/2014
1.0
foundation repair
  + -1 more
unknown
Description of Work: I purchased this deal, and the company sent me a message asking my contact info for scheduling and telling me they would contact me shortly once i provided my information. I sent them a message back with the info, but they never responded. I do not want to do business with a company with such poor communication.
Rating CategoryRating out of 5

Response from Crack Attack Waterproofing Team
I apologize you never received a phone call from our office. We would like the opportunity to rectify this situation and schedule you as soon as possible for an estimate. Again, I apologize for any inconvenience this may have caused you.

Alma G.
09/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: Foundation crack corrected. Dug on outside of home. Prompt and reliable with good service but not as responsive with follow up questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Barbie S.
08/2014
5.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard R.
08/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: sealed multiple foundation cracks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Charlene K.
08/2014
5.0
foundation repair
  + -1 more
Perfectly!
Description of Work: Repaired three cracks in foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

John S.
08/2014
5.0
basement waterproofing, foundation repair, wells
  + 1 more
unknown
Description of Work: Waterproofed basement and filled cracks. Also replaced an old sump pump. Excellent workmanship. Explained all aspects of project in advance and answered all questions completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Louise M.
07/2014
5.0
basement waterproofing, foundation repair
  + 0 more
A for prompt response.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$55

Smitha S.
07/2014
4.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Donna Z.
07/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: They sealed two cracks in our basement walls and so far have had no issues with water getting in our basement, even with all the rain we have had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Crack Attack Waterproofing Team
Thank you, it was our pleasure feel free to contact us with any needs or questions or concerns We value your business. Sincerely Crack Attack Team

Jerry A.
06/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: inspected a basement for cracks and leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Florence H.
06/2014
4.0
foundation repair
  + -1 more
unknown
Description of Work: Rating is based on inspection & bid only. No work was done. Matthew came out and inspected the foundation, sidewalk, etc. to determine where the water might be coming in. He gave me a bid to replace some sidewalk. Unfortunately, weather kept me from having the work done every time it was scheduled. The ball is now in my court to reschedule with him but I may have to wait awhile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Michael L.
06/2014
1.0
foundation repair
  + -1 more
unknown
Description of Work: I left a message to call back. They never returned my call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Crack Attack Waterproofing Team
We deeply apologize for the inconvenience. We have spoken to our office staff and took care of the situation. we would like the chance to reconcile the situation.

jack F.
06/2014
4.0
foundation repair
  + -1 more
unknown
Description of Work: The estimator and service providers were prompt and courteous. They repaired 3 cracks in our foundation. They arrived at scheduled time, went right to work and cleaned up all areas they were in. Matthew fully explained the process, what to expect and what to do after they left. Would definately use them in the future.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Louis D.
06/2014
5.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: Sealed basement cracks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

06/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: inspected the basement and sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MIKE W.
06/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: I paid through Angies List for a "foundation evaluation" to determine how to solve basement water problems. The Crack Attack team performed the evaluation on schedule. Their advice was first rate and addressed all problems. Their repair estimate was very reasonable considering the nature of the problems. |I am currently saving up to make the recommended repairs - and intend to use Crack Attack for the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

George P.
06/2014
1.0
foundation repair
  + -1 more
unknown
Description of Work: Never showed up for appointment and did not call. I was ripped off.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Crack Attack Waterproofing Team
Our records show that our estimator arrived on time and the correct date, and wrote a proposal. Customer was also contacted twice about this situation, and we have had no success.

Louis D.
05/2014
5.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Katherine A.
05/2014
1.0
foundation repair
  + -1 more
Never returned my call.
Description of Work: I called and left a voicemail to have them give us an estimate on fixing some seepage in our basement. They never returned my call.
Rating CategoryRating out of 5

Response from Crack Attack Waterproofing Team
.

Tamir A.
05/2014
5.0
basement waterproofing, foundation repair, wells
  + 1 more
.
Description of Work: They fixed over a dozen foundation cracks, some very large. Did a full interior sump pump system. Got the whole job done in one day, kept the place clean, and the basement is now dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

THOMAS G.
04/2014
1.0
foundation repair
  + -1 more
unknown
Description of Work: The guy who showed up from this company entered my home with very muddy boots. He had no respect for my home. I called the owner and told him I would never use them because of this.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0


Response from Crack Attack Waterproofing Team
Member/members We do appreciate the member bringing this to our attention, We have address this issue. Ensure the situation doesn't happen again, .We do deeply apologize that your experience with our company was less than pleasant. We are Working towards this not happing again. Sincerely, Lisa Kremnitzer Crack Attack team

Nathan S.
03/2014
5.0
basement waterproofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
03/2014
5.0
foundation repair
  + -1 more
very good
Description of Work: repaired a foundation crack

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

charlesetta T.
03/2014
2.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: Crack Attack didn't show up on the date of the appointment I had t call several timen to get another appointment date Also they didn't fix the basement crack that was leaking.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$149

Contact information

10134 Clow Creek Rd. unit 1A, Plainfeild, IL 60585

http://www.crackattackteam.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Basement Waterproofing,
Concrete Pouring and Repair,
Plumbing,
Wells and Pumps,
Drain Pipe Installation,
Unfinished Carpentry,
Patios,
Decorative Concrete,
Excavating,
Concrete Driveways,
Mold Testing & Remediation

FAQ

Crack Attack Waterproofing Team is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Crack Attack Waterproofing Team accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Crack Attack Waterproofing Team offers free project estimates.
Yes, Crack Attack Waterproofing Team offers eco-friendly accreditations.
Yes, Crack Attack Waterproofing Team offers a 10% senior discount.
No, Crack Attack Waterproofing Team does not offer emergency services.
Yes, Crack Attack Waterproofing Team offers warranties.
Crack Attack Waterproofing Team offers the following services: Foundation Repair, Crack Repair, Basement Or Crawlspace Drain Tile Systems, Sump Pumps, Battery Backup System, Foundation Stabilizing, Foundation Peiring, Concrete Flat Work, Window well Systems, Crawlspace Conversion, Lowering Basments, Basement support Systems, Floor Joist Repair, Gradding, Exterior Waterproofing, Escavting. "Call our office for more sevice we offer"

Contact information

10134 Clow Creek Rd. unit 1A, Plainfeild, IL 60585

http://www.crackattackteam.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM