About us
Reviews
3.06 Reviews
Showing 1-6 of 6 reviews
darlene N.
08/2016
furniture sales
 + -1 moreWe bought a couch with a recliner on each end. The one end the recliner didn't close right. The guy came out and said the staples came out, I can fix it. I said, no you're not fixing it, you're giving me a brand new one. I paid for a brand new one. So, they sent another one out and there was something wrong with it so we went back to the store, picked out a couch and a love seat without a recliner. They brought it out. The love seat came out with 2 legs missing. So, I sent it back.
Description of Work: We bought furniture from Shermans.
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darlene N.
08/2016
furniture sales
 + -1 moreWe got furniture and we bought a refrigerator from him. The first fridge they sent out made some noise so we went back to the store. They upgraded it. The second one they sent out it made noise too. So, we went to a different model. They sent another one out. The pan around the door was wavey looking so we made them come out and get that. We bought a couch with a recliner on each end. On one end the recliner didn't close right. The guy came out and said the staples came out I can fix it. I said, no, you're not fixing it, you're giving me a brand new one. I paid for a brand new one. So, they sent another one out and there was something wrong with it. So, we went back to the store and picked out a couch and a loveseat without a recliner. They brought it out and the love seat came out with 2 legs missing. So, I sent it back.
Description of Work: We went to Sherman's and I would not go to that store again.
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Jeffrey E.
09/2013
appliance sales
 + -1 moreThe experience was excellent from start to finish. The sales staff was very helpful and did an instant price match for the dryer that I wanted. It was delivered earlier than expected the next day and professionally installed. I would recommend Sherman's to anyone searching for a new appliance.
Description of Work: Sold me a new dryer
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Yes, I recommend this pro
$400
Tom R.
02/2013
appliance sales
 + -1 moreThe end result is good, but the efforts to get it working properly was an unhappy process. What was done to correct the problem should have been done at installation.
Description of Work: Drier Delivered Nov. 8th but was taking 2 hours to dry load of sheets or wife's work clothes. slacks, top. 1. Called them to have their service person check the drier, he came out Jan 29th, 2013, decided the drier heater was bad, ordered part, left. 2. Part arrived, a different service person came out in 7-10 days, decided the part was NOT needed. cleaned vents without a $65.00 vent cleaning fee, driver now works like it should have at installation.
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Yes, I recommend this pro
Tom R.
02/2013
furniture sales
 + -1 moreTheir delivery people were very poor customer representitives for the company. We contacted Shermans, they sent someone up to set the chair feet on properly, and provide something to hold the tops (glass) to the base, and ordered the "missing" glass top parts. Result, two visits to our home, one to fix the chair legs, and add something to keep thee glass tops from falling off the bases, once to install the proper "missing" top mounting "pegs" to secure the table tops at each base corner. The lady that sold us the $7000 + $350. extra sectional, two dining room chairs was nice, but the blue pillow covers we recieved was a darker shade of blue than we were shown in the Peru showroom. The circle pattern pillows were right as shown. My wife is of the opinion that the delivery men just did not want to do what they were supposed to that day after driving up from Peoria in the fog, they wanted to get to the next delivery. Arrogant? She guessed so. The experience stressed my wife and I, but was resolved with Brother-in-law help, and Shermans proper follow-up. - tr
Description of Work: We ordered a England sectional, corner piece, recliner, 1 armless piece, 1 lounge. one Chair and a half, one easy chair, a set f 3 glass top tables, (2 end tables, one coffee table), one TV stand we took home ourself in our Jeep Grand Cherokee.The glass top tables and two chairs were delivered the day prior to Thanksgiving. The glass top tables and chairs were delivered, but, the glass tops were not secured to the bases. They did not install the parts that should have been provided on the tables. The glass was loose, on the bases. (1) The delivery people (2) said they were not able to get the corner piece of the sectional through the garage door into the kitchen, and living area. The corner piece was not unwrapped, but was still in the plastic wrapping. Same claim for the front door. They said the corner piece was too big, that they could try, but "would not be responsible for damage" if we asked them to try it. Talked to wife, we decided to have them leave the sectional parts in the garage until we could decide what else to do, send it all back, and get another sectional or couch. They left. We talked with brother-in-law, who is a Police Chief in a nearby town. The next evening, Thanksgiving, he and a friend cameup from Peoria in the rain, and took the wrapping off the corner piece, got it through the garage door into the kitchen, 2 men, then got the other pieces into the house, without any damage or other issues, they took the door off the hinges, the same as Sherman's delivery poeple. Our sectional was nicely in the house like it should have been the day before. We decided we needed another armless piece, ordered it, picked it uip in our Jeep at Peru, took it home, and my wife and I got it through the door from the garage, just us two without doing anything with the garage/kitchen door. Another $350.00 for extra sectional part. We were told the 2 men who delivered were "in-training" but they had NO Trainer with them. The feet on the two chairs were also not properly installed. The two dining tables were fine as delivered.
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Yes, I recommend this pro
$5,000
Andrea L.
08/2010
appliance sales, furniture sales, interior designers, home theater design, tv sales, mattresses, wrought iron
 + 5 moreEverything was great and professional from picking products out to the delivery. Their whole crew was exceptional. There is no doubt I will refer all friends and family and will return myself. Keep up the good work!!!
Description of Work: Shermans was a fantastic company to deal with. We had to purchase several items for our home from appliances to tv and bedroom sets. We went to Shermans in Peru which they have 3 locations total. We spoke with a lady named Andrea. She took her time explaining all the products the features and bennefits without making us feel completley dumb. We left experts.
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Yes, I recommend this pro
$3,500
Contact information
3333 Frontage Rd, PERU, IL 61354
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Appliance Sales and Installation,
TV Sales,
Wrought Iron,
Mattresses,
Stereo and Home Theater Systems,
Interior Design and Decorating
FAQ
Shermans is currently rated 3 overall out of 5.
No, Shermans does not offer free project estimates.
No, Shermans does not offer eco-friendly accreditations.
No, Shermans does not offer a senior discount.
No, Shermans does not offer emergency services.
No, Shermans does not offer warranties.
Contact information
3333 Frontage Rd, PERU, IL 61354